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Hyundai of Wesley Chapel
Hyundai Dealer
Today 9:00 am – 8:30 pm
35 followers|601,730 views
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27000 Wesley Chapel Blvd Wesley Chapel, FL 33544
27000 Wesley Chapel BoulevardUSFloridaWesley Chapel33544
Hyundai Dealer, Used Car Dealer
Hyundai Dealer
Used Car Dealer
Auto Parts Store
Mazda Dealer
Auto Repair Shop
Today 9:00 am – 8:30 pm
Monday 9:00 am – 8:30 pmTuesday 9:00 am – 8:30 pmWednesday 9:00 am – 8:30 pmThursday 9:00 am – 8:30 pmFriday 9:00 am – 8:30 pmSaturday 9:00 am – 8:00 pmSunday 11:00 am – 7:00 pm
Hyundai of Wesley Chapel is conveniently located to serve the entire Tampa Bay area.  Located next to our sister store, Mazda of Wesley Chapel, we carry a full line of new Hyundai vehicles and a large selection of used and certified pre-owned cars, SUVs and wagons. We have enough vehicles to fill a 12-acre lot, giving you a fantastic selection to choose from! Feel free to contact us to schedule a test drive, or view our hours and map to get directions and visit our new and used auto dealership in Wesley Chapel! Tampa and Brandon Hyundai customers continue to make the drive to Hyundai of Wesley Chapel because of our commitment to excellence. Come see why we are the #1 Big Business Award Winner and we'll help you find the car of your dreams!
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Review Summary
4.1
80 reviews
5 star
60 reviews
4 star
1 review
3 star
2 reviews
2 star
1 review
1 star
16 reviews
"My new car buying experience at Wesley Chapel Hyundai was awesome!"
"I love my new Elantra Gt and couldn't be happier."
"Please remember when purchasing a vehicle you have a choice!"
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Denise Dust's profile photo
Denise Dust
2 months ago
Awful. My salesperson Celeste was pretty great and very friendly. My finance experience much less so. I was pushed into a warranty contract that I did not want at the time of sale. After I reviewed my paperwork at home, I decided I really did not want to pay that much for what I was getting. I went back to the dealership within two weeks and cancelled with the finance guy. He was all huffy about it and tried to push me out of the office without a copy of my cancellation. I asked for a copy and thank goodness I did. Called the financing company and there's NO CREDIT for my cancellation. They forward me to the warranty provider and they don't have any record of the cancellation either! For nearly a half year I've been paying on something that I cancelled! Absolutely ridiculous.
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Response from the owner - 2 months ago
Thank you Denise for taking the time to bring this situation to our attention. We hope that after we spoke on the phone about the resolution that you are completely satisfied. We do apologize for the misunderstanding and hope that we have taken the correct action to gain your trust back. If you need to get an update on the status of your refund please contact our finance director Scott Russ at (813) 751-0999
Ashley Danielle
a month ago
Just bought a brand new Hyundai Accent and the whole buying experience was amazing! Alister, John, and the finance department were great! Thank you so much! I am extremely happy with everything! :)
Response from the owner - a month ago
Thanks Ashely! We love hearing that your experience was great here at Hyundai of Wesley Chapel. Alister and John appreciate the shout out too. Enjoy your Accent!
Grace Davis
3 weeks ago
I recently purchased a 2016 Hyundai Elantra for my daughter and our sales person Jaime Oundit was awesome.. we received awesome service no "pushy" sales tactics and she was patient and friendly.. Jaime Oundit thanks for making our buying experience a positive one.
Response from the owner - 2 weeks ago
Thank you Grace for your kind words about Jaime and for trusting Hyundai of Wesley Chapel to help your daughter get her new Elantra =) We appreciate it and hope to see you soon.
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Selegna Torres
a month ago
I recently purchased a 2015 Hyundai Elantra , from the Wesley Chapel I have to admit that it was the best car buying experience I ever had. I was treated like a part of the family. I been a Customer Services rep for 16 years and my expectation are a little high. Alister Loblack did an excellent job in fulfilling my expectations. Thanks Marce Sevilla
Response from the owner - a month ago
Thanks Selegna for your business and kind words. It means a lot to us knowing what line of work you are in that we lived up to your expectations. We hope that you are loving your new Elantra =)
Sherri LaFerrara
2 weeks ago
I had probably the best car buying experience of my life this past Saturday. We contacted the dealership via the internet and I was put in contact with Sonia Toulouse. We arrived at the dealership and was immediately taken care of even though the showroom was packed with potential buyers. Sonia was very pleasant to work with and she made my car buying experience painless and even enjoyable! I look forward to referring my family and friends to Hyundai of Wesley Chapel!
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Response from the owner - 2 weeks ago
Thanks Sherri! We are so proud to have Sonia on our team at Hyundai of Wesley Chapel because she is a true asset to our company. We really appreciate your business =)
Sara Negron
in the last week
I have experienced terrible customer service at this dealership, and so have many of my friends and family who receive service from Hyundai of Wesley Chapel. I would never recommend them to anyone else. My family has cars with Nissan and Mitsubishi and has received services from the local Wesley Chapel locations; their customer service is a thousand times better than Hyundai's customer service.
Response from the owner - in the last week
Thank you for taking the time to provide feedback on our business and your comments are highly valued. We apologize that we assumed that when your daughter brought in your vehicle for service that she was not authorized to approve any work. We thought we had resolved this by paying for all services rendered, but it appears we need to do more and we would like the opportunity to see if we can resolve this for you. Could you please reach out to our General Manager John Gauvey when you get an opportunity? Thank you (727) 741-5635
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D Crawford
2 months ago
I am basing my review on the service department solely. We will review our 2012 Hyundai Genesis sedan in more appropriate site. We have had our car in the service department roughly 8 times in the past year. They are quick to say there is no issue found, and never fix anything on the first visit. From a ticking noise that required 3 visits before they agreed there is an issue and had to tear down the top half of out engine, to an oil leak around the seal for the fuel pump mounted to the driver side valve cover that we literally had to point out to them. After them claiming it was residual from the prior repair and 3 more visits they finally replaced everything involved. They also stated that they had pressure washed the engine which was obviously not done. Less than a week later our A/C went out and our windows and door locks intermittently would not work. Once again we brought it in. They claim they evacuated and refilled the system, only to find the fan switch connector was loose. Never did they check the A/C pressure prior to evacuating??? The system still blew warm after picking up the vehicle. They stated the window and locks are a known issue and was not fix due to the car being 4k out of warranty. Literally 3 days later the car died at a gas station and needed a new battery. 2 hours later blew something in the engine cooling system in the parking lot of W.C. Honda. We drove home in a 2013 Lexus and said good by to our Lemon and W.C. Hyundai. By the way don't ever try to contact the service manager, you are not important enough for his time.
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Response from the owner - 2 months ago
As the General Manager of Hyundai of Wesley Chapel I want to thank you for bringing this to my attention and know that it is greatly appreciated. This will be used an opportunity for further training for my staff. I apologize that our team dropped the ball and we failed in a timely manner to identify troubles with your vehicle. I also apologize that we were not able to build a relationship that was more powerful than vehicle repairs. I would like to gain back your trust in our store and our team. Please let me know in the future if I may assist. Kind regards, John Gauvey General Manager Hyundai of Wesley Chapel 27000 Wesley Chapel Blvd. Wesley Chapel,Florida 33544 Phone: 813-995-6213 Cell: 727-741-5635
Ronald Marquez's profile photo
Ronald Marquez
a month ago
The service department is only looking to make money. You have to bring back the car again and again for the same issues and always they want to charge you for something new. They blame the client for missing parts in the engine and they are the only one or working on it. They do an electronic alignment and the car pulls to the other side. They change the oil and the cars starts to make strage noises that they can not find. Four days later my car is still in the shop. And I have a very expensive extended warranty that they always forget my car is 3 years old and has always been service by Hyundai. The funny thing is that they blame the " mechanic " for the problems... Follow up.. 16 days later. (In on 3/27 - out on 4/10).. No aligment, a dirty car and back sit full of greased hand prints. By the way.. your service manager never followed up or responded to my messages or phone calls. Who is cleaning my back sit?? Or aligned my car? Please let me know. Thank you
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Response from the owner - 2 months ago
Mr. Marquez - We are truly apologetic for the recent frustration you have had with our service department. We hope that your conversation with our service director Nick Dorsey has regained your confidence in our dealership. Nick is available to speak with at anytime if you need further information. (813) 751-0999 or ndorsey@hyundaiofwesleychapel.com. Thank you again for bringing this to our attention so it can be used as a training opportunity for the entire service staff.

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Wouldn't it be nice if Blue Link technology could guide all of your life's tasks? #Hyundai #BlueLink #OnCourse
In today's lesson David Feherty gives a few tips on course navigation. It's easy to get lost on the course, so Feherty let's voice guided, Blue Link Technology help him navigate his ball to the 13th hole. When his ball is headed off course, the navigation automatically recalculates and changes the direction of his ball. Yeah, Feherty's still got it.
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Business Records Mangement, Inc.'s profile photoKelly Mothershead's profile photo
 
Love this segment
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Hybrids and SUVs on your shopping list? We've got some great deals to go with them. Check out owner Scott Fink's interview with My Fox Tampa Bay and then come check out our great deals and great vehicles on the lot! 
It's time to ring in the New Year. On car lots, that is.
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Hyundai Hope On Wheels and our very own Scott Fink presented St. Joseph’s Children’s Hospital Foundation and Pediatric Oncologist Erin Cockrell, M.D. with a $75,000 Hyundai Young Investigators Clinical Award today. The grant will help fund the second phase of St. Joseph’s Children’s Hospital’s Pediatric Psychosocial Oncology Patient Navigator Program, which expands the access that young patients with cancer and their families have to social work services and connects them to financial, psychosocial and educational resources. During the event, pediatric oncology patients added their colorful handprints to a white Hyundai Santa Fe, the official vehicle of Hope On Wheels, to commemorate their brave battles with cancer.

Tune in to channels 10, 13, 28 and Bay News 9 during tonight's newscast to learn more. In addition, the Tampa Tribune will feature the event in tomorrow's edition of the newspaper.
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Want to see something cool? Check out this test of our driver assist features. Really, it's pretty exciting.
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In their circles
47 people
Have them in circles
35 people
brian guy's profile photo
Vickie Silvia's profile photo
Crystal Santos's profile photo
Avex Homes | Avalon Park West | Wesley Chapel, FL's profile photo
LDJ Auto Body & Mechanical's profile photo
Mary Keesling's profile photo
Stacy Thomas's profile photo
dealertrack technologies | DMS's profile photo
Marcio Cruz Brazilian Jiu-Jitsu's profile photo
 
We’re sharing an additional $1,000 off a new vehicle purchase with our followers. Make sure to share with your circles for anyone who is looking for a new vehicle and a great deal!
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Food * Beverages * Music * Prizes
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Business Records Mangement, Inc.'s profile photoJill Godfrey's profile photoRich “Rixar13” McGinnis's profile photo
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All apologizes, wife dragged me to Key West... It was tough...¿
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To help fight against pediatric cancer, join our Service Drive and Hyundai Hope On Wheels in supporting National Childhood Cancer Awareness month this September.
 
Visit www.HyundaiHopeOnWheels.org for more information on how Hope On Wheels is benefiting cancer research!
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Do you know the top 3 easiest steps to extend the life of your car?

1) Check your fluids – Your car’s coolant system isn't just there to keep your engine cool in the hot months, it also helps prevent against engine corrosion. Make sure you are using the correct type of coolant for seasonal weather conditions and also make sure you are using the correct coolant to water ratio for your vehicle.

2) Change the oil regularly – Changing your oil and oil filters every 3,000 to 5,000 miles can improve gas mileage and protects your engine from damage.

3) Change your cars air filter - A clean air filter is a necessity for the proper operation of a car. Changing your air filter in your car every 12,000 miles improves gas mileage, vehicle acceleration, lowers car emissions and results in improved engine performance.

Hyundai of Wesley Chapel’s service center can assist you with all of these steps, and more. Check out our current auto service specials and schedule your next vehicle maintenance with us!

http://www.hyundaiofwesleychapel.com/Specials/auto-service
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Cyndee Lane's profile photoMike Collins's profile photoKathy Crosby's profile photoHyundai of Wesley Chapel's profile photo
7 comments
 
+Kathy Crosby Thanks for your business and feedback on your experience.  It means the world to us.  Enjoy your "twins!" 
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