"Your web site and ordering process is simply fantastic! Prices are very competitive! Delivery process is very convenient! My cover arrived and it fits perfectly, better than the original! The product quality and appearance is exceptional!" - John B.
"I wanted to say THANK YOU for producing a great spa cover. We ordered our new cover on-line and your step-by-step ordering process made it so easy to do. We order the works due to our location in central Indiana.
The delivery was much faster than initially anticipated. Hot Tub Works kept us up to date on everything; from order confirmation all the way to our order being shipped.
We took delivery of our new cover yesterday and the delivery went smooth, the delivery guy was great and even asked me to open it up and inspect it. The box was in perfect condition yet he was willing to make sure we got what we ordered.
We are happy to announce the new cover was EXACTLY what we ordered and met our expectations. The new tub was a perfect fit to our DownEast Exeter 3 hot tub.
THANK YOU again for producing a great cover and meeting our expectations. I will highly recommend your company to anyone who is in the market for a new cover." - T. E.
Thanks for stopping by the About Us page. We at HotTubWorks.com appreciate your interest in our hot tub supplies company and we promise to provide you with the best in spa filters, hot tub chemicals, spa covers, spa parts and much more. HotTubWorks.com was established by three friends. One of us was VP for a major hot tub brand, one was a mail order supplier of computer parts and one, well...one was in the music business but we don't talk about that much. Anyway, the important thing is we all have spas at home and we all appreciate high quality, low prices and extraordinary customer service. None of us is willing to put up with anything less in our daily lives so we expect our company to reflect these values. Our company reflects our values in other ways as well.
In addition to our goal of becoming the best hot tub and spa supplies company on the Internet, we created HotTubWorks.com as our answer to the question: "What happens when we form a company that is a reflection of what is most important to us?" In the process of answering the question, we discovered that we all shared the same spiritual and ethical principles:
- We live by The Golden Rule
- We believe work is a place where people should be treated with respect and dignity
- Our employees' and customers' values and feelings matter to us
- We promote inclusion, personal growth and individual freedom in the workplace
- Our work does not compromise the importance of our families
- Our business supports our community
- We value safety and respect for the environment
- Oh, and we like to have fun too!
We guess you could say we "want it all" and we are trying to "attain the impossible" but that's OK by us. We understand that as imperfect humans, we can't attain anything like perfect adherence to our principles but our aim is to do everything we can to live by what is most important to us. Our hope is that in doing so, your experience here at Hot Tub Works is a positive reflection of our commitment to our values.
If you've read this far, thank you for your patience and we look forward to serving you. Please feel free to send us any feedback you may have about our site or your experience with us or anything else you want to get off your chest.
Your friends at HotTubWorks.com