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Horizon Services, Inc.
HVAC Contractor
Today 8AM–10PM
38 followers|441,154 views
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320 Century Blvd Wilmington, DE 19808
320 Century BoulevardUSDelawareWilmington19808
HVAC Contractor, Air Conditioning Repair Service
HVAC Contractor
Air Conditioning Repair Service
Plumber
Today 8AM–10PM
Saturday 8AM–10PMSunday 8AM–10PMMonday 6AM–11PMTuesday 6AM–11PMWednesday 6AM–11PMThursday 6AM–11PMFriday 6AM–11PM
Horizon Services Inc., Plumbing, Heating, Air Conditioning, Drain Cleaning, Sewer & Water Line Replacement Headquarters in Delaware.
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Review Summary
4.5
256 reviews
5 star
201 reviews
4 star
23 reviews
3 star
7 reviews
2 star
2 reviews
1 star
23 reviews
"Professional service, excellent customer service and well trained employees."
"The new water heater was installed quickly and old one was carted away."
"Thanks again Horizon for a wonderful experience and job well done!"
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38 people
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All reviews
mike Osmers
a week ago
DON'T USE HORIZON. They left me without the use of water whole I have a 4 year old child. They said it was the county's problem. Called the county out only for them to tell me horizon lied. Luckily the county felt bad and fixed it for free. They also poisoned a fellow coworker for life all because they don't know what there doing. All I can say is it was a very scary experience.
John Forrest
a month ago
A very positive experience. Kevin Eklund, Plumbing Technician was very knowledgeable and professional. Kevin explained precisely what needed to be done. There were no surprises. Work was done quickly and thoughtfully. Kevin even assisted in renegotiating a great price for the work. I wouldn't hesitate to call "Horizon Services" again in the future. Service Call: Electric Water Heater Replacement Water Heater: Bradford-White Electric Water Heater (50 gal, 4500Watts) RE350S6 Date: Dec 30, 2015
• • •
Response from the owner - a month ago
Thank you for sharing! We are glad to hear that Kevin was knowledgeable, and able to provide you with a new water heater in a punctual and professional manner. We appreciate your business and want to thank you for taking the time to share your experience!
EyesofSilver 1's profile photo
EyesofSilver 1
in the last week
Woke up yesterday with cold air coming from my heating vents, thinking that this was going to be a baaaaad day. I called Horizon around 7am and was amazed that I got a real live person on the phone. Didn't catch the lady's name, but she was super helpful and promised that a serviceperson would be there before 10am. Sean arrived around 9am and determined that the issue was with Delmarva gas service to my house (a shutoff mix-up on their part). Sean advised me what to say to get actual service from Delmarva and it worked! Their technician arrived within an hour (which is nothing short of a miracle if you know anything about Delmarva). Anyway, Sean was still there, performing a long overdue tune-up on my furnace, and worked with the Delmarva guy to get the gas (and my heat) back on. I have to say, from the nice young lady on the phone and Sean's expert service with a smile, Horizon turned what I thought would be a nightmare of a day into an actually pleasant experience. Thanks very much! I would recommend Horizon HVAC service to anyone.
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Mike Kittel
2 weeks ago
I responded to an ad for HVAC check up. It was exactly as they described. No up-selling or false advertisement. Sean F. was my rep. He was great! Very professional, knowledgable and straight forward. I will definately call them back when I need them.
Erik Lewis
a week ago
From the scheduling to the service, my experience with HORIZON was great! Everyone was friendly and willing to assist me with mt heating issues. Sean (HVAC Tech) was well informed as to how to fix the problem and he even took the time to educate me on unit maintenance. I recommend HORIZON to anyone that is looking for heating and cooling services.
Harry Powderly
4 weeks ago
We had a drain that was clogged so bad that when we turned on the disposal it backed the soil line up in our kitchen sink and looked like Old Faithful. Chris came in on the time he told us he would be here. Went right to work and resolved the problem. Even with a disposal, a skewer like the kind you use to seal off the back end of a chicken or turkey when you stuff it, got through the disposal and went about 35 ft. down the soil line. Chris really worked hard because the wire got clogged in the line and then everything clogged around it. If we ever need you service again we want Chris. HE WAS GREAT.
• • •
Response from the owner - 3 weeks ago
Thank you for sharing your feedback from your recent drain cleaning appointment! We are glad to hear that Chris punctual, and able to work quickly to ensure your drain was cleared. We appreciate your business!
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Valerie Dryer
in the last week
I am selling my home and the inspector noticed a leak by the flue vent housing. I called Horizon immediately and got an appointment for he next day. I was pleasantly surprised to receive a call 20 minutes before the appointment to tell me he was available now and could come right over, Charles arrived and introduced himself. We went downstairs where he pointed out the leak and where it was coming from. He told me what he was going to do to fix it. After only a few minutes he wiped up the leak and showed me exactly what he did and how it was fixed. ALL UNDER WARRANTY! Super quick, professional, and efficient. This is why I always go to Horizon !
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Andris Suna
a month ago
I am particularly impressed by the professionalism displayed by Kevin who gave valuable advice in place of doing actual repair work. I am a senior living in a century old house with partially ancient plumbing. I had a leak below my old shower which upon his advice led to removal of the old bath (by another contractor) in preparation for installing a new one. This revealed plumbing problems whose fix would require extensive intrusion into the walls of the house. Those problems had so far shown no symptoms, and Kevin advised me how to alleviate them to the satisfaction of the other contractor, at least to last me for the few remaining years I occupy this house.
• • •
Response from the owner - a month ago
Professionalism is very important to us, and we are glad to hear that Kevin was professional during your recent plumbing appointment! We appreciate your business and again are glad to hear that Kevin was able to find a solution for your plumbing problem to provide you with the piece of mind knowing that the job was done correctly the first time. If you have any questions about your service, please feel free to contact us. We appreciate your feedback!

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Earn a $3,000 sign-on bonus as a residential plumber. Apply online at: http://ow.ly/XWQSZ
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It's 4th and goal with virtually no time remaining. Enter now to win a big screen HDTV for the BIG GAME before time runs out: http://ow.ly/XHqsS
Horizon Services’ Contest Giveaway FREE TO ENTER! No Purchase Necessary! Horizon Services, Inc. — the premier plumbing, heating, air conditioning, drain cleaning and sewer and water line repair and replacement services company has proudly served thousands of homeowners in Delaware, Southeastern Pennsylvania, Southern New Jersey and Northeastern Maryland for over 20 years — wants to connect with [...]
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Learn how you get 15% off any repair: http://ow.ly/XGKQm
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Here's your chance to watch this year's biggest sporting event on a new big screen HDTV. Enter now for a chance to win: http://ow.ly/Xz2J2
Horizon Services’ Contest Giveaway FREE TO ENTER! No Purchase Necessary! Horizon Services, Inc. — the premier plumbing, heating, air conditioning, drain cleaning and sewer and water line repair and replacement services company has proudly served thousands of homeowners in Delaware, Southeastern Pennsylvania, Southern New Jersey and Northeastern Maryland for over 20 years — wants to connect with [...]
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Pay attention if you want to survive this weekend's snow storm in style: http://ow.ly/XpFG2
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Hands-down the fastest way to defrost your car in the morning: http://ow.ly/XgP1J
Depending on the temperature and the situation, here are a few tips to help defrost your car windows faster.
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Have them in circles
38 people
Dan Bither's profile photo
Jess Dalton's profile photo
Jennifer Workman's profile photo
Kathleen Donnelly's profile photo
Promobile Alignments's profile photo
Clark-Devon Hardware's profile photo
Justin Johnson's profile photo
Robert Snellings's profile photo
Bexley Travel and Tours's profile photo

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Don't be too fast to do-it-yourself! Here are 5 times when a professional plumber should be called: http://ow.ly/XQrfx
From foul odors to slow drains, our experts explore the most common plumbing problems and provide advise when it is smart to call a professional plumber.
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Choosing the right contractor to install your new heater is more important than the heater itself. Use this checklist while doing research to ensure your decision is a smart one: http://ow.ly/XHqOh
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Read Mark Aitken’s (Horizon Services co-owner) personal post on LinkedIn: http://ow.ly/XBMqF
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If you plan on taking you vehicle out today -- be careful! Here are 9 things you should have in your car this winter: http://ow.ly/XuF1G
Horizon Comfort Zone: Drivers know that every vehicle should have an emergency kit that includes items such as jumper cables and first aid supplies. We breakdown the essential winter items you should carry once the temperature drops.
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Invest $89 into a gas or electric heater tune-up now and if your heater breaks down for any reason during the 2016 winter season we'll refund your money! Learn more: http://ow.ly/Xk87f
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Did you know all Horizon Services' technicians must complete a mandatory 150 hours of technical training per year? It's true! http://ow.ly/XeFKv
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