Sorry Microsoft but you fucked up large with Windows 8.x line and in your efforts to get users off of Windows XP. Some things to consider:
1. Those of us maintaining and acting as the go to guy for family PC issues aren't as free as you think.
2. Upgrading costs money and not all families can spare it.
3. XP can run well on old hardware whereas 7 and 8 cannot. In these cases, we'd have to buy a new computer to upgrade. That is even more than the software upgrade and some families (actually most) just cannot afford this. Especially if our current hardware works a-ok. It is an unneeded cost.
So here's the question Microsoft, is the cost of maintaining XP greater than what it would cost to do a trade in program (old comp for new one)?
Probably in the short term, no but in the long term, yes. I also hear you have a shit ton of RT tablets sitting around unsold. So hmm... maybe you should do something.
Of course, this is rife with abuse so I dunno. Extending support before the recession peaked (and everyone knew it was going to peak) was simply a dumbass move. Heck, Windows 7 got so much praise that you really should have pushed the complete conversion of your consumer (not business) base over to 7 years ago. Waaay before the recession. I guess this is why the CEO finally changed and I hope the new guy actually is willing to take the risks needed to get Microsoft moving forward because right now, despite all of its faults, Linux is becoming the idea XP upgrade path of the future.http://arstechnica.com/information-technology/2014/02/microsoft-belatedly-attempts-to-use-friends-and-family-to-get-rid-of-windows-xp/