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Best Western Plus Scranton East Hotel & Convention Center
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Spring time is just around the corner! Check out our Poconos Mountain Package and plan your trip today to enjoy the great outdoors!
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Why wait till Valentine's Day to plan your romantic getaway? Our romance package includes a complimentary bottle of champagne, bouquet of flowers, hot breakfast for two, late check-out, and a dinner coupon. Why wait?!
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Have them in circles
13 people
Spring time is just around the corner! Check out our Poconos Mountain Package and enjoy plan your trip today to enjoy the great outdoors!
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Hit the slopes with us this winter and book the Poconos Pennsylvania Ski Package. The complimentary WiFi and  breakfast is  perfect for an effortless winter getaway. Click here for more package details!
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Great way to visit Camelback!
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Contact Information
Map of the business location
200 Tigue Street Dunmore, PA 18512
Hotel, Extended Stay Hotel
Extended Stay Hotel
Convention Center
Banquet Hall
Meeting Room

Savor a superb lodging experience at the Best Western Plus Scranton East Hotel & Convention Center, a full-service Dunmore, Pennsylvania hotel that welcomes business travelers and family vacationers with a host of amenities such as: complimentary hot breakfast, indoor pool, fitness center, meeting space, and free Wi-Fi.

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Have them in circles
13 people
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3-star hotel
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Booking links sponsored. $96 incl taxes & fees
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Review Summary
16 reviews
5 star
5 reviews
4 star
2 reviews
3 star
4 reviews
2 star
4 reviews
1 star
1 review
People talk about steamtown national historic site, hot breakfast buffet, mountain ski, full breakfast and high definition televisions
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Lisa Seigler
reviewed 2 weeks ago
Great Hotel! The friendly staff was very accommodating to us and our puppy. The room was spacious with a comfortable mattress and plenty of pillows and towels. The breakfast was as good as it would have been if we spent $25.00 in a restaurant. If I come back to the area I would stay here.
Puneeth Sherwin
reviewed 8 months ago
There are several reasons for the low rating. Below is a list #1 There were bugs in the room #2 There were no outlets near the bed and the ones away from the bed were not working. only the ones near the sink was working #3 the room was very very small and with all the furniture, there was hardly room to walk around #4 The Wifi was very weak and there was hardly any signal in the room #5 When ordered room service (within the specified time in the guest services binder), i was asked to come down myself to get what i needed. Thats not technically room service is it??? Thats self service for the price of room service. #6 The breakfast room was dirty and the trash plates and cups were not cleaned up. Guests had to eat on the same table. Trash was over flowing near the food. #7 Shower was broken #8 There was a gap under the main door that let noise, bugs and smoke inside the room #9 The biggest issue we had was that, we booked a non-smoking room via orbitz almost a month ago. But the one was given to us was a smoking room. There was smoke coming in from the outside too. it was very suffocating. My pregnant wife found it very difficult. when we called the front desk for a change in room, they said "thats what you get for booking through orbitz". That was not the answer we were expecting. In that case BW should not be made availbale in orbitz. Irrespective of how the booking was made, all guests should receive the same kind of treatment. We were left with no other option but to saty as it was prepaid. I have also contacted orbitz regarding the incident. Overall, very very disappointed in Best western. Will never ever stay in one again. Atleast in this particualr location. They need to train their staff on customer service and pay more attention to room cleanliness. Afterall they are in the hotel business and they should get atleast the basic things right.
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Cindy W
reviewed 8 months ago
I take my kids to Steam Town quite a bit and I've stayed here many times. In my experience, the rooms have been clean and comfortable. The pool area is nice as well. I've never encountered any problems. As for the restaurant, do yourself a favor and go to one of the best seafood places I've been to in a long time -- Coopers Seafood House. It's a 10 minute drive and they have FANTASTIC food. I look forward to going there all the time!
jason m
reviewed 8 months ago
Hotel was ok, but beware if you have a heartbeat and use todays technology, the wifi is worthless, you'll spend more time trying to connect then you will need to be online, there are few places where you can actually connect and the connection is weak even though you are showing full signal. The restaurant, Ordered a burger one day , mushroom swiss, was absolutely perfect, next day, ordered the same thing, completely horrible. The breakfast sausage is disgusting stay away from that. the eggs are man made. Bar is boring, but drink prices are good. Bartenders are hot!. Manager is very abrasive.
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Thomas Frey
reviewed 9 months ago
The truth on this hotel. Please read. We have been there 3 times. It is not that bad as some reviews say. This no 5 star resort, it's a chain hotel. That said, the rooms were clean, It has a huge pool and hot tub. The club / lounge is awesome good music nice people "Don't change it" The bad: Most of the Arcade machines are broken, Needs more Ice machines,The place is hard to find.
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Jacqui Smith
reviewed 9 months ago
Horrible service, rooms not cleaned properly and financial struggles. We checked in on a holiday weekend and our rooms were still not ready at 6:00 at night. We were given one wrong room out of three rooms due to an overbooking problem on their end, in which was a smoking room and we had a child with us. Needless to say, we did not take that room and had to find another place to stay! We then came back the next night for our reserved room and found that the our credit card had been charged for all the rooms we rented even though we paid cash up front and also did not stay the night in the smoking room. I have called the property numerous times, but no one is willing to fix the issue and refund our money. Be wise and run from this place!!
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