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Highland Basement Waterproofing Co
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12/10/2017
The Highlands team receives high accolades. Every member - from administration, estimator and entire crew, we found to be polite, professional, efficient and highly skilled. AND, work included a Lifetime Guarantee! Highly recommend. Thanks Highland Waterproofing. Certainly was refreshing to have a contractor of your caliber perform the basement waterproofing work. We look forward to referring Highland Waterproofing to anyone in need of this service.

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Highland Basement Waterproofing Earns Esteemed 2016 Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service

Highland Basement Waterproofing has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the Basement Waterproofing companies in Louisville and Lexington were able to do it.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

The staff of Highland Waterproofing is honored to have earned our eighth consecutive Angie’s List Super Service Award as we continue to strive to be #1 in customer satisfaction.

Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”

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Angie's List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie's List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.


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Highland Basement Waterproofing Earns Esteemed 2015 Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service

Highland Basement Waterproofing has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015.

We at Highland Waterproofing are honored to accept this, our eighth Super Service Award, from Angies List. We would like to thank the Angies List members that took their time to comment on their experience with us and we promise to continue to provide our customers with excellent service and to treat their home as we would our own.

“Only about 5 percent of the Basement Waterproofing companies in Louisville/Lexington have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”

Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

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Angie's List helps facilitate happy transactions between more than three million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie's List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.
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Highland Basement Waterproofing Earns Esteemed 2014 Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service
 
Highland Waterproofing has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2014.
 
We at Highland Waterproofing are honored to accept this, our eighth Super Service Award, from Angies List. We would like to thank the Angies List members that took their time to comment on their experience with us and we promise to continue to provide our customers with excellent service and to treat their home as we would our own.  

“Only about 5 percent of the Basement Waterproofing companies in Louisville, Ky have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s  a really high standard.”
 
Angie’s List Super Service Award 2014 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. 

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Angie's List helps facilitate happy transactions between nearly 3 million consumers nationwide and its collection of highly-rated service providers in 720 categories of service, ranging from home improvement to health care. Built on a foundation of authentic reviews of local service, Angie's List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.
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Highland Basement Waterproofing Earns Esteemed 2013 Angie’s List Super Service Award
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Highland Basement Waterproofing Earns Esteemed 2013 Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service
 
Highland Basement Waterproofing has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.
 
Highland Waterproofing is family owned and operated. We have provided 100% commitment to service and customer satisfaction in Louisville, Lexington and the surrounding counties since 1987. Fully licensed and insured, we treat your home like ours. We are proud to add the 2013 award to our awards from 2009, 2011 and 2012.

“Only about 5 percent of the companies Highland Waterproofing competes with in Louisville and Lexington are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”
 
Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.

 
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.

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Angie's List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie's List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie's List complaint resolution service.
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I used to have water on the basement floor whenever there was a significant rain.  I have not had one drop of water on the floor since December 11, 2013 when Highland Waterproofing finished the job.  They were great to work with from start to finish - very professional and left my basement clean as well as dry.  I wish I had done this 4 years ago.  I chose them because of the good reviews on Angies List and because when they came to quote the job they showed me a list of other customers in my zip code. I knew several of them and called for references.  I heard only good things.   Now I have only good things to say.  I waited for several months to write the review to be sure the basement remained dry.  Throughout this very wet winter, my floor has not even been damp.  This is a local company and a great one.  I recommend them highly.
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"They did a terrific job! We haven't had any problems with the leaks since. This was a large, ongoing problem, so I really appropriated the quality of work they performed. They also charged a reasonable rate compared to the other estimates we received. I would highly recommend them"
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#1 In Customer Satisfaction since 1987
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