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If there was a Customer Service Olympics, which Communication Channel would take the gold? In honor of the 2016 Olympics, HeyWire has put together a bracket and guess which Communication Channel comes out on top?
The 2016 Summer Olympics in Rio are almost over. Did you watch it? There was a lot of good competition – from the different countries and athletes fighting for the gold, silver, and bronze to the different sports competing for...
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No matter the size of a higher education institue, communicating important information with current students and alumni is hard. This is especially true when communicating over a channel where the message may not be seen or heard, e.g. phone, email, etc. But the one communication channel that students and alumni today are always engaged with - text messaging.
In the first part of this series, we examined two reasons why universities stand to gain from two-way messaging. In the second and final segment, let's discuss two more big reasons why universities should implement conversational messaging.
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Register for our upcoming webinar on August 17th, as we discuss how conversational messaging can help retialers promote a better #CX, reduce costs and increase ROI.
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Companies that have implemented 2-way messaging have learned quickly that it’s a game-changer. The most successful brands know allowing inbound and sending outbound messages is the path forward for better customer relations. http://buff.ly/29OihNl
All the organizations that have implemented two-way messaging have learned quickly that it's a game-changer.
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Join HeyWire's Senior Director of Marketing, Brad Edmond, on Wednesday, June 29th for a #webinar hosted by CRM Magazine. During the webinar, attendees will gain a better understanding of how they can bolster #customersupport  efficiency and productivity on
#Salesforce . Register today! http://heywi.re/28PkcjZ
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Today, over 50% of people would prefer to text with the companies they do business with versus talking on the phone. But don't just take our word for it, hear it first hand from our client ME to WE. http://heywi.re/260Mkpv
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I want buy number what should I do?
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CTO Gene Lew & CMO Paul Henderson comment – http://heywi.re/1gXz947
SMS/800, a privately-held company that already serves as the FCC's appointed administrator in North America for toll-free numbers, is launching a registry to enable owners of toll-free numbers to use SMS services to interact with their customers.
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I want to buy . $ 20 and this number is 9787737615
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The HeyWire teams very own Awesome Admin, Jess Boucher, will be presenting at this year's Dreamforce. Get a sneak peek of what she will be talking about here:
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Why conversational messaging for universities: Part 1 http://buff.ly/2awkaOq [video] #HigherEd #TextYourStudents
Conversational commerce is a hot item these days, but two-way messaging doesn't only apply to businesses. Let's take a look at how the platform can be beneficial for universities, too.
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Traditionally, websites do the selling for brands while customer service is handled through a combination of phone, internet and email. The rub is that none of these channels meet today's communication preferences or customer demand. http://buff.ly/29BPMjt
Conversational commerce is becoming a hot topic among retailers and consumer goods companies, but true 2-way exchanges via messaging are just getting started.
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It's #InsuranceAwarenessDay! So, while policyholders should seize this opportunity to ensure they are fully covered, shouldn’t carriers and brokerages ensure that their customers can check their coverage easily and quickly? Of course! And, the channel of choice = text messaging. http://heywi.re/298YLwQ
It's Insurance Awareness Day. So, shouldn't carriers and brokerages ensure that their customers can check their coverage easily and quickly?
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The ONLY true 2-way texting solution for Salesforce
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Hi Jared! If you would like more information on this, please feel free to email Lauren McDonald (lmcdonald@heywire.com) with a bit more information / what you are looking for.

Thanks!
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The LiveText Messaging Channel
Introduction

HeyWire provides the LiveText messaging channel that today’s customers prefer, and businesses need in order to increase customer satisfaction and reduce costs.  HeyWire’s award-winning solutions for Salesforce-powered businesses directly connect customers to brands by LiveText-enabling existing 1-800 and business phone numbers; supporting conversational messaging from start to completion.