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Heather Turner
Works at ForfengDesigns.com /Forfengmedia.com
Attended Culinary Institute of America
Lived in Hartford, CT
1,513 followers|915,975 views
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Heather Turner
owner

General Discussion  - 
 
Association Leader Round Tables
Second and Fourth Mondays of Every Month, 2:00 PM-4:00 PM EST
All State and Regional Association Board Members and Executive Directors are welcome to attend, contribute and participate in the roundtables. We will be running moderated, guided, timed and targeted discussions each month discussing ideas, challenges and strategies for success for our lodging associations. Come and join other lodging association leaders to bounce ideas off each other and work and collaborate on making our industry as strong and vibrant as possible.

All sessions will be taped and will be available in the Association Resource Section of the PAII website. Association leaders have free access to this resource.  If you can’t make the whole meeting, come for a few minutes or come in at the end, or listen to the taped sessions at your convenience. Any questions please email marketing@paii.org

February 8, 2016: Member Retention, round two.  (We will be discussing Association to Member Newsletters and Association to Guest Promotion Newsletters for member inns)

Register at https://attendee.gotowebinar.com/register/6055432019162295810
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Heather Turner

Shared publicly  - 
 
Association Leader Round Tables
Second and Fourth Mondays of Every Month, 2:00 PM-4:00 PM EST
All State and Regional Association Board Members and Executive Directors are welcome to attend, contribute and participate in the roundtables. We will be running moderated, guided, timed and targeted discussions each month discussing ideas, challenges and strategies for success for our lodging associations. Come and join other lodging association leaders to bounce ideas off each other and work and collaborate on making our industry as strong and vibrant as possible.

All sessions will be taped and will be available in the Association Resource Section of the PAII website. Association leaders have free access to this resource.  If you can’t make the whole meeting, come for a few minutes or come in at the end, or listen to the taped sessions at your convenience. Any questions please email marketing@paii.org

February 8, 2016: Member Retention, round two.  (We will be discussing Association to Member Newsletters and Association to Guest Promotion Newsletters for member inns)

Register at https://attendee.gotowebinar.com/register/6055432019162295810
1
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Heather Turner
owner

General Discussion  - 
 
Too cute: Buy Our Inn!  https://www.youtube.com/watch?v=lFk3oz8ET5I
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Thyme in the Country's profile photoPatti Wiles's profile photoTammy Doriot's profile photoLisa Menz's profile photo
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I really think that is the most creative sales pitch I have ever seen. I loved it and almost started signing along. You just can't help yourself......
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Heather Turner
owner

General Discussion  - 
 
If anyone is on any of the B&B state and regional association boards and have an interest, please jump in at the discussion at 2 PM EST: Association Leader Roundtables: Topic: Member Retention https://attendee.gotowebinar.com/register/2851999393928474882
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Heather Turner
owner

General Discussion  - 
 
Any State or Local B&B Association Members are invited to attend for free
https://attendee.gotowebinar.com/regist…/2342684716449361154
Jan 20, 2016 2:00 PM - 3:00 PM EST

This Wednesday's upcoming webinar! Google Universal Analytics
Most Innkeepers have Google Analytics installed on their Website and Blog, but do you know if it’s the original Traditional (Classic) version or the new Universal Analytics (UA) version? As per Google’s online documentation they say, “it is strongly recommended that you upgrade to use Universal Analytics.” But the decision to upgrade is just not that simple. Not all Reservation Software supports Universal Analytics. Do you know if yours does? We will evaluate as many folks' sites as possible in the time allowed. Please plan to attend this Workshop style session, we will show you how to create a plan of action to get moved over to Universal Analytics before time runs out.
-Acorn Internet

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Heather Turner's profile photoBig Mill Bed & Breakfast's profile photo
3 comments
 
thanks, !!

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Heather Turner
owner

General Discussion  - 
 
Any just starting out B&Bs in the UK may find this of interest: TV Company Looking For Prospective B&Ber https://bedandbreakfastacademy.wordpress.com/2016/01/05/tv-company-looking-for-prospective-bber/
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Heather Turner
owner

General Discussion  - 
 
Some interesting things in here, did not know they could be spread by books for example. How to Handle a Potential Bed Bug Infestation at Your Property http://smartblogs.com/leadership/2015/12/14/how-to-handle-a-potential-bed-bug-infestation-at-your-property
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Heather Turner

Shared publicly  - 
 
last Free PAII webinar open to anyone belonging to a B&B association: Reputation Management, Responding to Reviews Best Practices for Lodging

What sites allow management responses, best practices do and don'ts for responding. How to deal with internet trolls leaving negative reviews, and how to get people to leave reviews on the media platforms that will return the best search engine optimization value and the greatest "eyes on" your positive reviews. https://attendee.gotowebinar.com/register/979685020218767105
What sites allow management responses, best practices do and don'ts for responding. How to deal with internet trolls leaving negative reviews, and how to get people to leave reviews on the media platforms that will return the best search engine optimization value and the greatest "eyes on" your ...
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Heather Turner
owner

AirBnB  - 
 
Chuckle for the day: Someone In Brooklyn Built An Igloo In The Blizzard, Then Listed It On Airbnb http://distractify.com/news/2016/01/24/dan-an-igloo-snows-in-brooklyn
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Heftig kan je lekker in slapen!
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Heather Turner
owner

General Discussion  - 
 
Anyone else get this email? "Influence your Google reviews. Gain exclusive access to TrustYou Stars!" from TrustYou, can we say gaming the system much??? Free 90 day trial and then it looks like you pay to play but not info on pricing nor an easy way to contact them. A. Why would Google partner with such a small company with not a big footprint online and B. Taking bets this won't be a Google Player/Partner in 6 months, look how many companies they have partnered with and ditched in the past 4 years for reviews.
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Simon Hunton's profile photoMichael Dawson's profile photo
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Besides not showing the pricing anywhere, if you read the terms & conditions there is an automatic yearly renewal charged to your credit card. To cancel, you must give them 3 months written notice prior to the renewal date
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Heather Turner

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Innkeepers, What does your personal digital footprint say about you? (and your inn) https://chefforfeng.wordpress.com/2016/01/06/innkeepers-what-does-your-personal-digital-footprint-say-about-you-and-your-inn/
I was having an interesting discussion with a friend yesterday (an Innkeeper in Virginia) about attending the PAII conference next week, and my friend asked, “So where are you staying?” and we got ...
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Heather Turner
owner

General Discussion  - 
 
Anyone going to the PAII Conference and looking to carpool please let me know and we also have a Facebook group set up for people that want to connect. https://www.facebook.com/groups/1692215124359981/
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Heather's Collections
People
Have her in circles
1,513 people
Bella Flora's profile photo
Jody Murphy's profile photo
Kevin West (Stone Age Rock Gym)'s profile photo
Jesus Windervoxchel's profile photo
Le Buala, maison d'hôtes (en vallée du Haut-Adour)'s profile photo
Bradford Drive's profile photo
Heavenly Nights Guest House's profile photo
Claudia Geise's profile photo
Dawn Darlington's profile photo
Education
  • Culinary Institute of America
    Culinary Arts, 1992
Basic Information
Gender
Female
Story
Tagline
Workshop and Seminar Social Media Training for Small Business and Corporate Groups.
Introduction
Heather Turner a.k.a. Forfeng is a graduate of the Culinary Institute of America and has spent over 20 years in the restaurant business. She trained under one of the PBS Series “Great Chefs of America”, Chef Yves Labbe at 4 Star acclaimed restaurant, Le Cheval D’or and has been the Executive Chef at Bellini’s Restaurant, The Cliff House at Stowe Mt. Resort and Harvest Market in Northern Vermont and at The Olde Inn on Cape Cod.

In 2003, Heather decided to make a major career change and start her own business, she had a personal background in photography and the fine arts which she wanted to put to good use.

After developing several online marketing pieces for friends, she was encouraged by friends and family to try it as a business undertaking. Thus Forfeng Designs was established in November of 2003 as a creative and alternative outlet to the restaurant industry and continues to the present day.

Forfeng Designs now does a wide variety of marketing and small business consulting both online and in print, design is now only a small portion of what the company offers. It also specializes in training, set-up, and hands on business social media plans for business with ongoing background support and training available as needed.

Twitter is were we spend most of our time at the moment, so please swing by and say hi @forfeng

Am Interested in hospitality connections. Smile, refresh, repeat, Live long and prosper!
Bragging rights
Spent more then 20 years as a professional chef. Owned my own business since 2003. Currently Social Media Chair for District 53 Toastmasters
Work
Occupation
Social Media Training
Skills
Social Media Training for Small Business and Corporate.
Employment
  • ForfengDesigns.com /Forfengmedia.com
    Owner: IT geekette and Hospitality Consultant, 2003 - present
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Previously
Hartford, CT
Contact Information
Work
Phone
860-326-0721
Email
Skype
Forfeng
Address
Enfield, CT 06082
Heather Turner's +1's are the things they like, agree with, or want to recommend.
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Super speedy, all you needy, social media cheat sheet. Everything you need to know about branding your social media channels.

Twitter’s Vine App Now Supports Embeds, Expanded Sharing To Facebook &am...
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Twitter's Vine app received a small, but notable, update today which allows the videos you create to be embedded across the web. The embedde

Every airport needs to do this for US!!!!!
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During the holidays of 2012 I had several opportunities to fly the blue skies and leave A Newfound Bed & Breakfast to visit family. I had on

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Selling gourmet foods, gifts and gift baskets and corporate gifts with hand made New Hampshire crafts.

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twitter.com

Heather Turner (forfeng) is on Twitter. Sign up for Twitter to follow Heather Turner (forfeng) and get their latest updates

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We have been taking our cars to Modern Tires for many years. They have always been professional and very accommodating. In for service yesterday and appreciated the extra love.
Public - 7 months ago
reviewed 7 months ago
We went there for Father's Day Lunch, cute place, food was delicious, when you get 4 diners all loving their lunch and two are restaurant pros, that says something. Service was professional and attentive. Loved this part, I asked for no tomatoes and onions for my sandwich, the waitress asked, "Is this a preference or an allergy?" That threw me for a minute as that was a first. I said "Is that a problem if it's a preference?", "No not at all, we just want to make sure if it's an allergy, we want to make sure we keep things seperate when prepared, so there is no allergy contamination." If there was a sixth star I would give it just for that question.
• • •
Public - 7 months ago
reviewed 7 months ago
Public - 10 months ago
reviewed 10 months ago
Our pups and ourselves loved Dr. Sidorsky and Linda. Having two big dogs, one of them getting up there in years, makes vet visits stressful for both our furkids and ourselves. Having a traveling, knowledgeable, and compassionate vet that both dogs warmed up to immediately that was able to come and do an in home visit was beyond blissful. I am now spoiled and will definitely be calling them again when our pups next shots etc. are due.
Public - a year ago
reviewed a year ago
10 reviews
Map
Map
Map
Dr. Lindower is fantastic. Friendly and personal staff, they take the time to explain everything. Dr. Lindower is super and the best optometrist I've ever had.
Public - 9 months ago
reviewed 9 months ago
Public - a year ago
reviewed a year ago
Great emergency vet, saved our pup's life twice and highly recommended! Unfortunately the regular vet missed the ball totally the last time we brought her in and we almost lost her as a result, thank heavens had the foresight to bring her to our old vet for a second opinion.
Public - 2 years ago
reviewed 2 years ago