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Heather Turner
Works at Forfeng Designs
Attended Culinary Institute of America
Lived in Hartford, CT
925 followers|473,461 views
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Since I've gotten more then a few requests from people lately on how to shut off notifications on Google+, for the forum, for person and business page. I know most of you guys know this, but for the peeps just coming on. How to shut off notifications in Google+: http://twl.sh/1mag67g
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Heather Turner's profile photoDaniel Edward Craig's profile photoIsaiah Clark Brewster MA's profile photoStar of Texas Bed & Breakfast's profile photo
8 comments
 
+Isaiah Clark Brewster MA you certainly do, its a pleasure to see innkeepers getting into the grove :)
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Heather Turner
owner

General Discussion  - 
 
Re: discussion at
https://plus.google.com/u/0/+HeatherTurner/posts/1EeTXmgqfw1

Hopefully this helps, some of the confusion may be people are posting not knowing where that are "at" in Google+. When your in the forum anything you post (in any category) goes to everyone else in the forum (if they have notifications enabled it may go to email as well)
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Heather Turner
owner

Important News for B&Bs  - 
 
So heard back from Room77 re getting listed.  The opportunity for hotels to be listed on Room 77 is inclusion on the GDS (they connect via TravelPort) or via one of their Third Party OTA partners.   Quote "If the properties you work with are already distributing rates via one of these channels we should be including them in our rate display"
 http://www.travelport.com/   

For a list of their partner OTAs you have to go their site https://www.room77.com  then at the top right, are three white lines, click on those and go to  "lookup itinerary" and their partner list is listed. 

If someone is on one of those systems and their info is not displaying please let me know I can send them the email contact I have there now.
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Jimm Burton's profile photoHeather Turner's profile photoStuart Rima's profile photoSandy Johnson's profile photo
7 comments
 
Thank you again Heather!
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Heather Turner
owner

Important News for B&Bs  - 
 
Just to throw one more pot in the already dirty sink, might be wise to check out Room 77,    

Google is licensing hotel-booking software from Room 77 Inc., in a push to dominate the travel market  If anyone is interested, here is the contact link forthem https://www.room77.com/hotel_partners.html?pid=TAIrR4&id=HsRDDN

Quite a few articles about the deal here https://www.google.com/search?q=hotel-booking+software+startup+Room+77&oq=hotel-booking+software+startup+Room+77&aqs=chrome..69i57.864j0j7&sourceid=chrome&espv=210&es_sm=122&ie=UTF-8#q=Room+77&tbm=nws

Depending on how this shakes out, it might be a good thing for B&Bs, if Google can dominate the market and push AirBnB off it's pedestal
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Heather Turner's profile photoStuart Rima's profile photoSandy Johnson's profile photoIsaiah Clark Brewster MA's profile photo
8 comments
 
+Heather Scott I don't know but as soon as I do will post
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New Facebook Business Page changes Bed and Breakfasts should be aware of | Chefforfeng's Weblog http://chefforfeng.wordpress.com/2014/04/08/new-facebook-business-page-changes-bed-and-breakfasts-should-be-aware-of/
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Heather Scott's profile photoBryan Short's profile photo
2 comments
 
Thanks +Heather Turner for the great summary. Changing the banner layout does not make any sense to me. 
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Have her in circles
925 people

Heather Turner

Shared publicly  - 
 
Airbnb, should innkeepers beat em or join em? | Chefforfeng's Weblog  https://chefforfeng.wordpress.com/2014/04/15/airbnb-should-innkeepers-beat-em-or-join-em/
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Heather Turner's profile photoBelinda McElroy's profile photoStar of Texas Bed & Breakfast's profile photo
4 comments
 
+Star of Texas Bed & Breakfast I've heard very mixed things from inns listing, I have yet to have any of them say they have had a bad experience with a Airbnb booker so far and some inns list and never get booking, just inquiries. The ones that do well (inns) are the ones usually with the lower room rates but then again have had inns like the Glynn House up north get bookings. I think its partially do to how you list and how the place "looks".
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Heather Turner
owner

General Discussion  - 
 
Hi All, I hate to ask, but this has to be addressed,  I've started to get more then a few complaints about people posting multiple photos and multiple posts about their inns in the forum with what seems no intent or purpose except to advertise it.

Introductions to your B&B for the first time are terrific but I would please, pretty pretty please with chocolate coated espresso beans on top, ask that people be cognizant of the fact that this forum is not a place to advertise your B&B, but a place to ask questions, provide feedback and post things relevant to the industry. 

I wouldn't bring it up but I've gotten over a dozen emails in the past week about this and as realistically the sole moderator of this, please have mercy on me.
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Amelia Painter's profile photoBenner House Bed and Breakfast's profile photoVikki Woods's profile photoBig Mill Bed & Breakfast's profile photo
15 comments
 
I wish the comments would let you share images, but have all of them set up that. Facebook, twitter, G+, Linkedin http://twl.sh/1j1WaNb
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Heather Turner

Shared publicly  - 
 
 
Guess what time of year it is? Okay, I'll give you a hint - this is your chance to spend 30 minutes and find out exactly how your business did last year in comparison to other B&Bs. 

You guessed it! It's Innkeeping Industry Study survey time! We invite you to register (if you've never done it before) or use your previous username/password to take this year's survey. You'll get a free PDF copy of the report just for participating!

Visit www.innkeepingsurvey.com.
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Sorry for the lots of posts on here by me this morning/yesterday but have a question from a friend who has a UK B&B, (shes not on G+ yet, trying to get her on)

Their booking service just gave them extremely short notice that they are closing down. I suugested Freetobook, anyone over there in the UK having good luck/service/pricing from anyone else I can suggest to her?
 
If your on twitter, please let her know there if you would like. https://twitter.com/LeeHouseLynton. Thanks!!!
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Heather Turner's profile photoGrange Farmhouse Bed and Breakfast's profile photoStuart Rima's profile photochris swaap's profile photo
13 comments
 
+chris swaap no have not, but I would be a bit distrustful of a company having done something like that in the first place. The people I've sent over to freetobook so far seem to be pleased so won't exactly be discouraging them to bail back so to speak.
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I try not to post my own posts in here but for those still using Facebook you might want to know some of this (sorry about the snarkiness in the beginning of the post, I can't help it.)   The biggest thing is the tabs and banners that inns might want to look ahead on in advance. 

New Facebook Business Page changes Bed and Breakfasts should be aware of http://chefforfeng.wordpress.com/2014/04/08/new-facebook-business-page-changes-bed-and-breakfasts-should-be-aware-of/
Business Facebook page layout) So as I continue my love-hate relationship with Facebook and it’s ongoing changes, I am endlessly fascinated as they givith and then they takith away. It’s sort of li...
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Bed & Breakfasts of Savannah's profile photoLori Dusenberry's profile photoHeather Turner's profile photo1BB's profile photo
11 comments
1BB
 
Great summary, thanks +Heather Turner . Saves us all the hassle of poking around ourselves!

However, I don't know if it's coincidence or not, but since changing our page over to the new design a couple of weeks back, our news feed has been 'broken'.

We follow at least a couple of thousand B&Bs pages, but now only receive a handful of  posts a day - almost all offers and events (annoying, because the best content to share on our page is - hardly surprising - gorgeous photos of beds and breakfasts).

I knew FB was dropping the organic reach of pages to around 1% , but this really is taking the Micky!
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People
Have her in circles
925 people
Work
Occupation
Design, Marketing and Consulting specializing in Hospitality
Employment
  • Forfeng Designs
    Owner: IT geekette and Hospitality Consultant, 2003 - present
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Previously
Hartford, CT
Contact Information
Work
Phone
860-326-0721
Email
Skype
Forfeng
Address
Enfield, CT 06082
Story
Tagline
Logroller @ Forfeng Designs, Former Exec. Chef turned Geekette. CIA Grad, Toastmaster
Introduction
Heather Turner is the Chief Logroller @ Forfeng Designs, Am Interested in hospitality connections. Smile, refresh, repeat, Live long and prosper!

Heather Turner a.k.a. Forfeng is a graduate of the Culinary Institute of America and has spent over 20 years in the restaurant business. She trained under one of the PBS Series “Great Chefs of America”, Chef Yves Labbe at 4 Star acclaimed restaurant, Le Cheval D’or and has been the Executive Chef at Bellini’s Restaurant, The Cliff House at Stowe Mt. Resort and Harvest Market in Northern Vermont and at The Olde Inn on Cape Cod.

In 2003, Heather decided to make a major career change and start her own business, she had a personal background in photography and the fine arts which she wanted to put to good use.

After developing several online marketing pieces for friends, she was encouraged by friends and family to try it as a business undertaking. Thus Forfeng Designs was established in November of 2003 as a creative and alternative outlet to the restaurant industry and continues to the present day.

Forfeng Designs now does a wide variety of marketing and small business consulting both online and in print, design is now only a small portion of what the company offers. It also specializes in training, set-up, and hands on business social media plans for business with ongoing background support and training available as needed.

Twitter is were we spend most of our time at the moment, so please swing by and say hi @forfeng
Bragging rights
Spent more then 20 years as a professional chef. Owned my own business since 2003. Currently Social Media Chair for District 53 Toastmasters
Education
  • Culinary Institute of America
    Culinary Arts, 1992
Basic Information
Gender
Female
Heather Turner's +1's are the things they like, agree with, or want to recommend.
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