If you have a social media question or questions please email email@example.com. This is free with one small request, I am more then happy to help to the extent that I am able, I would ask that if I have helped with something to your satisfaction, to please pass my name along to a business, friend, conference coordinator or association that is in need of social media training.
Here are some of the questions that I have gotten in the past week as an example:
Can I switch a Pinterest Map Board to a regular Board? (Yes, go into the board in question, click on edit board and slide the slider over)
How do I merge my Facebook Business Pages? (Go to facebook.com/pages/merge. Select the Page you want to keep from the first dropdown menu, then select the Page you want to merge from the second dropdown menu)
Do I have my Inn’s Twitter account optimized? (No, your header is too low an image quality and resolution, your bio is not fully filled out, you have no location selected and your website url is missing the : after http so it won’t link correctly)
My twitter account keeps getting hacked, how do I stop it? (disable all app access and THEN change your password, app access is located under your mini avatar on the top right, go to settings, then Apps)
How do I find out who liked my Facebook page? _(near the top right of the page, next to your banner header, click on the number of likes and them select “All” in the popup box) _
Where do I go to set up a Twitter ad campaign and can you give me some tips on how to promote a special offer? (https://ads.twitter.com and a ½ page of suggestions were sent.
Where do I go in Blogger to add additional administrators? _(Login to Blogger, go to your Dashboard, then Settings, then Basic, then Permissions.)_
What is the perfect number of Hashtags to use for Instagram, Facebook and Twitter? (8+ for Instagram, not more then 2-3 for Facebook and Twitter (and Google+)
Am I optimizing my Pinterest account and using it correctly? I think I have as much as possible but can you double check? (Because you have a business account you should verify your website if possible. And you have the boards set up correctly and pins from exterior sites done correctly, but you have three boards for your inn that you have uploaded photos, put in descriptions but have not put in track back URLS for, plus one board you do have Urls in but 2 of them (near the bottom row coffee photo and dining room photo with fireplace) have url typos.)
My review response for a Yelp review didn’t post, why not?
(You need to message the reviewer privately first, if no response (give it about a week) then respond publically, Yelp prefers this method)