Our CMO, Rick Ramos, wrote a great piece about us for VentureBeat and our human-augmented chatbot.
Chatbots hit a hot streak in 2016. It seemed like every week there was a new bot. Many of these bots faded as fast as they came on the scene. Most likely, they weren’t backed up with a proper business model, and many in the industry overestimated the capacity of chatbot and AI to tackle problems.
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