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Haylie Gordon
Works at King Content
Lives in Sydney
66 followers|7,741 views
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People
Have her in circles
66 people
salim khan's profile photo
Revi Levine's profile photo
James Tim's profile photo
Oliver Gaywood's profile photo
Abbey Ford's profile photo
Tony Oliva's profile photo
Ryan David's profile photo
Aidan Sheerin's profile photo
Wayne Porteous's profile photo
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Currently
Sydney
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Occupation
Online Editor
Skills
Blogging, copywriting, editing, proofreading, copy editing, content marketing, editorial, web content
Employment
  • King Content
    Online Editor, 2011 - present
Basic Information
Gender
Female
WARNING - we experienced the worst case of customer service ever when hiring from this Avis branch. After booking and paying for a car via their website we came to pick up our car only to find out that a) we wouldn't be getting a car that day and b) they also wouldn't be able to offer us a refund. Apparently the Visa card we used to book the car wasn't acceptable (although why they accepted our payment online I'll never know). This was explained to us by a very rude employee who made it very obvious that she didn't have time to deal with silly customer service issues such as this. We asked if we could make another booking and cancel the existing booking, to which the rude lady replied there was nothing she could do. When we asked for a refund (since we'd paid for the car but weren't able to drive it we figured a refund was necessary) the rude lady said there was nothing she could do about a refund and that we would have to call customer service. So if you can't help us make a booking, or cancel a booking, or give us a refund, what can you do? Honestly, what role do you fulfil at Avis? We left the branch pretty ticked off, walked a couple of feet to Hertz and rented a car on the spot from one of the nicest ladies we've had the pleasure of meeting. We used the same Visa card that Avis wouldn't accept and had no problems whatsoever. We will NEVER hire a car with Avis again.
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Public - 2 months ago
reviewed 2 months ago
Great service & really friendly guys. Thank you!
Public - 5 months ago
reviewed 5 months ago
2 reviews
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