HAWAII-ALOHA.COM has created an agent network team second to none in the industry. We have pioneered a system that is a win-win for everyone involved. Each agent is responsible for his/hers booking and at the same time backed by our support team and customer services personnel. All HAT agents are home based, in Hawaii, and are connected real time using VOIP phones, instant messaging and email to our main office. Our agents have a vested interest in making sure everything goes smoothly with their bookings and that customers are 100 percent satisfied because agents are commissioned on every booking they do for clients. As a result, they are very customer service oriented and involved in every detail of the bookings they do for customers.
We work directly with you, giving you valuable advice and personal service, we actually live in Hawaii and have helped thousands of people plan trips to the islands. We're a new breed of travel agents who understand Internet travel purchasing, understand what people want and seek to meet their needs in this very competitive arena. Every quote we provide to potential customers is researched by comparing our prices to that of major vendors such as Expedia, Travelocity, Orbitz and many others travel vendors. Additionally, we offer a price matching lowest price guarantee program for those customers who wish to use the priceline or Hotwire model to book travel.
Pay when YOU want to, no pressure
No high pressure tactics are used to get you to purchase a package, on the contrary we want you to know all the details about your trip BEFORE making a commitment. You do not have to pay for your trip up front. With a deposit of 50.00 per person your reservation is booked, the balance has to be paid 30 days before your departure. Many customers put themselves on their own payment plans by calling in payments to us as they wish as funds become available. We take all major credit cards for your purchase and can take multiple credit cards, checks are also welcome.
We offer cancellation/waiver insurance, depending on which package you go with, which costs as low as 26.00 dollars per person. With this insurance you can cancel or change your plans up until the day you leave with no penalty. You can also take advantage of lower prices if the price of the package goes down before you scheduled departure date.
Hawaii Aloha Travel (HAT) is backed and endorsed by Hawaii's largest wholesale travel providers. These wholesalers are a major driving force in Hawaii's travel industry representing 80 percent of all travel booked to the islands. As a result, they have tremendous buying power by blocking thousands of airline tickets, hotel/condo properties and cars. HAT taps into this buying power by choosing best possible value, selection and savings for each of its customers. We match our customers with the right wholesaler, for the right price, with the best value, the first time. That's our promise.