Developed a back infection and now is paralyzed in his hind quarters. Second day after and showing good signs of surviving, but will have to use a dog wheelchair from now on. Almost seven hundred dollars later and the doctors to tell us they can not help. Prescribed some meds but gave us few options for payments. $600++ I did not have available.
Gotta take care of our four footed children first.
Pictures of Max and
After having my noggin bounced on the ground twice, one I wiped out on a sharp angled railroad track, the other on wet grass, I decided to get something more protective than my half helmet.
This will keep me a whole lot warmer than my other during the winter. Lots of options including a light on the back that can be configured for steady, slow flash, and fast flash.
Will post more specs on the helmet later...
Mediacom - and bandwidth
Adventures in Customer Support - Part 2
Some days you just wake up and try something to see if the folks at the cable company actually got things fixed. Well, here's a thank you to for actually putting up your keystone cop caps for a day and getting things working correctly.
MEDIACOM - as in , the "we offer 50Mb bandwidth but only deliver 3Mb on a good day" company. (Can you see where this is going?)
Ok folks. Here is the real life events of a Mediacom Cable customer support. Condensed of course...
Me (1st Call): Bad internet speeds
Support: send a technician to look
Tech: need to boost signal from street - will have to get the street techs to look at it.
Support: How's your internet now?
Me: What speed?
Support: Let's send a tech to your house
Me: Problem is not at my house - per the tech
Support: We'll send one anyway
Tech: Checks house and wonders why street techs did not do their job
Me: Hello Support? Still not fixed
Support: Let's send a tech to your house
[ insert Keystone Cops customer support routine here ]
Me: get me a supervisor
Support: We don't need to do that. Let's send a tech to your house
....Jeopardy theme song plays for unreal length of time...
Supervisor: How can I help
Me: [ Explains everything up to this point ]
Supervisor: I'll get the street techs to follow up to you directly
Street Tech: [ sounds of wide open spaces with crickets chirping ]
Me: [ growling ] Supervisor please
[ I'll spare you the Keystone Cops routine to get to supervisor... ]
Supervisor: Give me 30 minutes to get them
Street Tech: [ Growling at me ] Yeah, we just now fixed it. Was a burnt out [ high tech name for cable transformer doohickey ] and it has been replaced. Call customer support for anything else...
[ Good for months - Mediacom offers 50 Mb service - I take deal ]
Me: Not getting 50 Mb. Topping out at 10 Mb.
Support: But you have a 50 Mb service...
Me: Yes but not getting 50 Mb service...
Support: But you originally signed on for 15 Mb service...
Me: But I am supposed to get 50 Mb service now...
Support: You can access the internet now?
Me: Yes, but at the slower rate...
Support: The rate you originally signed on for?
Me: Yes, but...
Support: Then there is no problem. How else can we help you?
Me: I'm supposed to get the 50 Mb package!
Support: Did you sign up for that?
Me: Yes, check the orders on your screen!
Support: Yes you have it. What seems to be the problem...
[ I beat my head on keyboard out of frustration (oddly making a usable sendmail.cf file) then break out the crayons and bump cap for customer support and proceed to slowly explain it to them ]
Support: Oh! Ok. Let's send a tech to your house
[ ok - fair enough. New service, may need other hardware ]
Tech: You are fine. Problem at Head-End at the office. Wait until Wednesday and you should see the speed go up...
[ Thursday ]
Me: Not getting 50 Mb. In fact, getting only 3 Mb throughput.
Support: Let's send a tech to your house.
[ insert Keystone Cop routine with customer service, yet again ]
Me: Ok, after that long round about, you understand that the tech said no problem at my end, right?
Support: [ voice sounds flustered and sitting at desk with tuffs of freshly pulled hair in hands ] Yes. I'll escalate the problem to the local office
Me: Thank you
Support: Let's send a tech to your house, just in case...
Me: What part of "Its not on my end, as confirmed by your techs" do you not get?
Support: We'll just let the escalation ride and see how that goes.
Me: Thank you
Support: [ using best fast talking legal notice voice - thanks me for being a loyal customer, runs through scripted good-byes, and hangs up ]
....meanwhile...back at the internet....
Coming soon: Part 2
Max at vets getting treatment for his broken back. Paralyzed from the hips down. Out admiring the fresh snow fall here in Lewes, Delaware (USA)
Max is needing a Doggie Wheelchair...if anyone has one they care to donate. After the $700 vet bills, can't afford the $150++ for wheels for this wonderful hound...
- Sussex Vocational and Technical CenterMachinist, 1976 - 1979
- Sussex Central Senior HighVocational, 1976 - 1979
Father, Grandfather, friend, Computer Wizard from the old school. Family caregiver to my elder family members. Provider for those in need - even when I have less than they. One who has had his past cauterized by addiction and who has overcome.
I do not socialize with, nor circle children, minors, anyone who wants to be gansta', uncivil, foul mouthed, anyone who takes great pains to bash Christians, Jews, or Judaism.
I do not circle anyone who's profile is spartan, has limited posts, or uses their profile exclusively as a marketing tool.
I do not chat in Hangouts with individuals who feel they have to talk to me the moment they create a profile, fail to fill in their profile, or their personal information lacks validity (i.e if you lack an Internet footprint). Nor do I chat with "females" who have freshly created profiles and/or are young enough to be one of my children. Romance scammers and other scammers can seek other victims.
There are other things that will get you either excluded from being circled, or get blocked by me.
Be a civil adult. Be open, honest, and someone who enjoys social dialog and willing to give a peaceful place for rebuttals and you will gain the honor of being someone I circle/follow.
I look forward to meeting new friends, even if they disagree with me.
- Allen Harim FoodsQuality Assurance, 2008 - present
- 13 years in Hell1995 - 2008
- In The BeginningSurvivor of the Unix Wars, 1982 - 1995Network and Systems Administrator
- Young, Stupid & HoweMachinist, 1979 - 1982
- Mullet, Music, & Other AssociatesStudent and Dishwasher, 1976 - 1979
Harry Skelton, 32819 Holly Pines Drive, Lewes, DE 19958
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