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Happy Tails Dog Day Care, Inc.
Dog Day Care Center
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This place has closed. Not true?
6300 Creedmoor Rd #116 Raleigh, NC 27612
6300 Creedmoor Road #116USNorth CarolinaRaleigh27612
(919) 901-0807
Dog Day Care Center
Happy Tails was based on the idea that as American families become smaller, the place in our hearts for small, warm bodies is being filled with furry bodies. Pets are becoming part of our families.

It turns out that Happy Tails is about a generation ahead of the curve.
We will be closing our doors Saturday, February 15th, 2014, at 6:00 pm.
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3.5
21 reviews
5 star
10 reviews
4 star
2 reviews
3 star
1 review
2 star
4 reviews
1 star
4 reviews
"Please check out Happy Tails for your grooming or day care needs."
8 reviewers
"We've been extremely happy with the Doggie Day Camp and Slumber Parties."
"They even sent home a detailed "report card" which was really nice."
3 reviewers
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Kim Webb
a year ago
I brought my girls to you guys for the first time in January; we were very happy with the work you did, but more importantly, that our dogs were happy when we picked them up! I was looking up the number to make our next appointment when I saw that you had closed! Christine did a great job! Let us know where we can find you!
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Dany Antonios
a year ago
I brought my dog in for a grooming package, they never cleaned his ears, they were full of wax!!!!!!!!!!!! for the price that they charge, thats UNACCEPTABLE...... The owner is not a people person. When I called to tell her about it, all she said was - sorry, just bring him back in and we can do it. That's all I want to do on my day off is waste my little time that I have. I WILL NOT BE GOING BACK THERE - I DO NOT RECOMEND THIS PLACE.
Response from the owner - a year ago
This review contains ALL CAPS, in violation of Google's terms of Use policy. It should be removed.
Jasmine Lawless
a year ago
My dog and I had an excellent experience! She was badly matted, had long nails, and dirty ears. They cleaned her up, and as promised, had her looking like a new dog in under 2 hours. Although, I love the work Pet Smart does on my dog they usually take over 5 hours. I also love working with local businesses. I am very happy I chose to work with Happy Tails!!! I appreciate good service. After our appointment, I received a "Thank you note" from the groomer, thanking me for bringing my dog in, and for tipping her. I am glad to know that she appreciated my jester, as I appreciated everything they did for me. Please check out Happy Tails for your grooming or day care needs.
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Response from the owner - a year ago
Thank you for the kind comment, Jasmine.
Nicole W
a year ago
Excellent location in the Kroger shopping center, I like that the dogs are not kept in small kennels and do not have to stay at the groomer's all day. My dog was washed and groomed in a little over two hours. she was much happier with the grooming than in other locations. I was skeptical of using a discount coupon on my dog, Groupon, but I will go back even without a coupon. The groomer was very nice, even gave suggested diet tips for my dog.
Response from the owner - a year ago
Thank you for your kind comment, Nicole.
Katrina Theuner
a year ago
Christine did a great job with my toy poodle. Booboo came out looking great and feeling good. At pickup they presented me with his grooming report card and went over ways that I could improve his coat and general health (his skin was pretty dry). I left a tip for Christine and within two days had a nice thank you note in the mail. How nice! The best part was knowing that my dog wasn't locked into a tiny cage barking frantically, anxious and upset. Instead, he had his own little spot and when I arrived I could see through the window that he was just relaxing on a blanket. Some of the other dogs were running around together, making friends and having a great time. Boo is pretty tiny at 5 pounds and I assume since he was the only small dog, he was sectioned off behind a bit of gate. The price for his groom was a little more than your big box places but worth every penny for the quality and the calmness of the animals. Grooming should be fun, not feel like a punishment. Also, the ladies I met were skilled and incredibly kind. I highly recommend Happy Tails!
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Jennifer Frey
2 years ago
I took my large collie mix Murray for a full groom today and couldn't be happier. He had never been groomed before and I really believe he loved the spa experience. The whole staff was fabulous. They gave me a same day appointment and treated us with excellent care from start to finish. They even sent home a detailed "report card" which was really nice. He looks great and even better the price was surprisingly reasonable. Thank you Happy Tails we will be back!
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Summer Barton
a year ago
I took my small dog in for a cut and groom. He looked fine with the exception of a few bare patches (no big deal, I'm not that picky) but they had charged me for an extra flea wash that they said they had called to let me know about. I completely understand this, but when I told them that I had never spoken to anyone the owner got very defensive and I think nervous ( maybe because she felt confronted?) and started throwing out random insults saying "who sends a child to pick up a dog?" (I am 25 years old and don't look a year less!). After this comment I got a little rude and told her that if she wanted the money for the service she should run it and I would be leaving ( I had already given her my card over a minute ago) She then asked her secretary to "run my card and throw me out on my ear" I told her she didn't need to raise her voice and that she was being very inappropriate. I understand that it must be uncomfortable to have an unhappy customer, but I work in the service industry and know better than to panic and start insulting :/ I won't return and suggest others don't for the sake of professionalism or anyone thats expecting a more quality cut. The owner is simply not a good communicator.
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Response from the owner - a year ago
Dear Ms. Barton, I have puzzled for two months how to respond to your review. When your mother, Betty Barton, brought DJ in for his groom, she stated that she was DJ’s legal owner and that she had responsibility for his account. Betty read our release form, initialed each paragraph, and signed and dated the bottom6-18-13. I counter-signed, creating a legally binding contract. Paragraph 3 of the release form states: “Owner agrees not to bring their pet into our facility if the dog appears sick; has fleas or ticks (owner will be charged for flea bath); has diarrhea, worms, coughing, mange or another communicable disease; or if its behavior may jeopardize the safety and health of other pets and/or our staff.” When I called to tell Betty that DJ had fleas, the person who picked up the telephone indicated he or she understood that Betty would be charged $25.00 for the flea bath. We captured several fleas and included a sample for Betty’s verification. While completing DJ’s groom, Betty called to ask why she was being charged extra. The employee who answered the call explained the flea bath charge. It was at this point that I learned that Betty had not answered her telephone when I called to notify her of DJ’s flea infestation, but rather, her 11-year-old son. Her son did not identify himself to me. I was under the impression that I was speaking to Betty. When you arrived to pick DJ up, you were angry and upset that your 11-year-old brother had answered the telephone and that I had not known that I was speaking to a child. I called the number that Betty left to be reached at. She had indicated that she would be answering it. Who was rude to whom when you picked up DJ, or whether your mother authorized your brother to answer her telephone is far beside the point. Failure to pay for services rendered constitutes theft of services. Rather than offering to throw you out on your ear, I should have called the Raleigh Police Department and pressed charges.
pete Sorcoze
2 years ago
I moved from another part of town where my dog went to a more expensive but superior daycare, in my opinion. They were helpful, friendly, and informative about what my dog had done. My dog came back tired and friends even mentioned how clean she smelled. Then I moved and tried Happy Tails in Raleigh. My experience there was disappointing to say the least. Jennifer, I agree, is not a "people" person. As the owner of the place, I would have thought she would put more effort into communicating with her patrons. Not so. My interactions with her were always brief, not only because she was always turning around and walking away from me, but also because what little interaction I did have with her were awkward. Her staff are a lot more approachable and friendly, though they didn't seem as genuine as the attendants at my previous daycare, who my dog showered with kisses at every opportunity. I think Happy Tails has no time to form individual connections. I never saw my dog greet them or show interest in giving kisses. Finally, I have to confirm what other posters have said about the smell. Yes, my dog came back smelling LIKE URINE, not only on feet, but the entire body also with blood on his ear dried. How does that happen...?! I have volunteered at humane society in a few cities, including Portland's, and the shelter dogs do not smell nearly as bad. Of all the negative factors that led me to leave Happy Tails this was the more egregious. I would have ignored my interactions with the staff if I felt that they were treating my dog well. Having my dog come home smelling like urine showed me that they weren't really paying attention. Last I have never seen an owner so pissy. They advirtise some services they don't really offer. If you value the quality of service that your dog receives, you'd be better off paying a couple bucks extra and going elsewhere.
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Response from the owner - a year ago
This review was created two weeks after I fired an employee for fraud and embezzlement. It contains ALL CAPS. The reviewer's name is not in my client database. Based on these facts, I believe this review is fraudulent and should be removed. JD Meyer

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Have them in circles
14 people
Rogerio Oliveira's profile photo
Ted “The Grant Guy” B's profile photo
John McNeil's profile photo
Panting Puppies Dog Daycare Dog Home Boarding Leicester's profile photo
Kiwi Preschool & Childcare's profile photo
Mishelle Smith's profile photo
1800PetsAndVets.com's profile photo
Find Dog Daycare's profile photo
House 4 Pets's profile photo