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Guy Kirkwood
Carving-out shared service centres enabled by RPA
Carving-out shared service centres enabled by RPA
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I've been anticipating a human / robotic hybrid model for a while. With the right APIs and comms, WorkFusion, discussed by Tom Reuner of +HfS Research, could crowdsource from nearly anywhere as I discussed over a year ago (https://www.linkedin.com/pulse/20141015103119-1308033-impact-sourcing-and-the-future-of-work?trk=mp-author-card).

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Looking forward to the ARForum event tomorrow where I'll be chairing a discussion on #automation  and #RPA 's impact on the BPO and analyst relations markets with +Daniel Dines, Pascal Baker, +Dariusz Bazeli  and Tom Reuner.
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