Profile cover photo
Profile photo
Guided Selling
25 followers -
Guided Selling - Engage shoppers & leverage customer experience.
Guided Selling - Engage shoppers & leverage customer experience.

25 followers
About
Posts

Post is pinned.Post has attachment
Could Guided Selling Help Your Ecommerce Store? Leading eCommerce Experts Share Their Thoughts!
Add a comment...

Post has attachment
Companies that still think that marketing is primarily about broadcasting your message to as many customers as possible, hitting them again and again, until it sticks, don't realize that customers today are looking for relationships, meaning two-way conversations with your business. Everything else may register only as noise.

Read why having conversations with your customers and listening is becoming more important - on all channels. https://buff.ly/2Sdftgp
Photo
Add a comment...

Post has attachment
Now that the Shop.org dust has settled, I finally had some time to go through my notes from the conference and share my takeaways with you. Apart from interesting conversations, what stuck out to me the most was the interview with Serena Williams on the main stage at The Venetian. https://buff.ly/2NWGuBn
Photo
Add a comment...

Post has attachment
New article! These 6 stages of AI are influencing new customer experience expectations: 1. Curation, 2. Customized information, 3. Recommendations, 4. Predictions, 5. Automation, and 6. Contextual analysis with examples by Amazon, Clairol, Zalando, StitchFix.
Add a comment...

Post has attachment
These 6 stages of AI are influencing new customer experience expectations: 1. Curation, 2. Customized information, 3. Recommendations, 4. Predictions, 5. Automation, and 6. Contextual analysis: https://buff.ly/2vISyAa with examples by Amazon, Clairol, Zalando, and StitchFix.
Add a comment...

Post has attachment
Are you optimizing your customer journey in the right way? Answer these 3 pivotal questions and find out:
Add a comment...

Post has attachment
Optimize your live chat experience: 9 quick tips how to make your live chat experience more human-centric & increase customer satisfaction.
Add a comment...

Post has attachment
“Two-thirds of consumers expect online retailers and brands to provide objective expert advice and product recommendations, as they become increasingly overwhelmed by the vast amount of choice they encounter during internet shopping sessions.” Get the report here: https://buff.ly/2xFSVyL | https://buff.ly/2KcsouS
Photo
Add a comment...

Post has attachment
Complacency is the silent business killer that strikes without warning and has already brought down the biggest and most successful companies. Is your business sharp enough? https://buff.ly/2MBSbOE
Photo
Add a comment...

Post has attachment
3 Key reasons why you should join us at Digital Advice Live! 2018 in New York: https://buff.ly/2MpD3Uf
Photo
Add a comment...
Wait while more posts are being loaded