On the topic of government workers, here are the guidelines for IRS workers taking on pseudonyms. They do have to get permission and prove expectation of harm, but I suspect that is not an uncommon expectation for an IRS case worker, and they can use past history of threats or violence.

When I worked at an ISP we had a more informal policy for this; we simply used our first names, or if we felt we were at particular risk, or if two people had the same first name, chose a unique first name. We also each had a numbered email account for work only. This kept us accountable for what we said and did, but protected us from a customer base that did indeed often threaten us with physical harm, among other things. That and the locked garage were both a relief, given the kind of vitriol we used to get on a regular basis. Most of the threats weren't credible, but it was still rather disturbing.
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