SMB NPS rankings: Google comes in at number 4, while Facebook falls out of the top 10. Wordpress was number 1.

The FBI wants to get at the data on the San Bernadino shooter's iPhone. The court agrees. Apple is fighting it.

Location data accuracy has become more critical than ever for both consumers and businesses in an era of ubiquitous smartphones, navigation and “near-me” searches.

Web.com is buying Yodle to create another huge local platform/sales business for SMBs. Will it be able to deliver quality?

What ROI? Even if they're memorable most Super Bowl ads don't effectively sell products or even impact brand perception and recall.

The report found that nearly 40 percent of e-commerce transactions now involve multiple devices and 30 percent now occur on mobile (smartphones dominate). But it's considerably higher for the top-performing retailers.

Most SMB survey respondents were promoting themselves on Facebook, but only a small number of them were buying ads.

Submit your video commentary about what issues you think will drive local in 2016.

The single dominant reason small businesses decrease or abandon investments in specific media channels is poor ROI or disappointment with marketing outcomes. Yet the vast majority don't use tools to measure.

In its earnings release today Yelp contrasted its position in 2011 at the time of its IPO with its usage, advertiser numbers today.