Three weeks in to my Google Glass Support experience, my glass is still dead, was told that a shipping box / label was being sent to me on April 2nd, still haven't received the box. Inquiries in to this issue are not resulting in any kind of satisfactory response. Highly aggravated, thoroughly disappointed, I WOULD NOT RECOMMEND THIS PRODUCT TO ANYBODY BASED SOLELY ON THE POOR SUPPORT PROVIDED BY GOOGLE. Anti-Glass marketing campaign begins tomorrow. I have been quiet, I have been patient, I have not communicated my problems to the world YET. I will do EVERYTHING I can to let the world know the kind of support they can expect when purchasing a product directly from Google if I do not get a satisfactory response to this issue. Twitter, Youtube, Facebook, Google+, Engagenet, CNET and any other social media outlet I can use will be leveraged. Are you listening Google?