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Goodyear Ultimate Source Automotive
Auto Repair Shop
Today 7:30AM–7PM
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5334 Lougheed Hwy Burnaby, BC V5B 2Z8 Canada
5334 Lougheed HighwayCABritish ColumbiaBurnabyV5B 2Z8
+1 604-291-0462goodyearusa.com
Auto Repair Shop, Brake Shop
Auto Repair Shop
Brake Shop
Oil Change Service
Tire Shop
Wheel Alignment Service
Today 7:30AM–7PM
Wednesday 7:30AM–7PMThursday 7:30AM–7PMFriday 7:30AM–7PMSaturday 7:30AM–6PMSunday 10AM–5PMMonday 7:30AM–7PMTuesday 7:30AM–7PM
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Review Summary
3.7
20 reviews
5 star
11 reviews
4 star
1 review
3 star
No reviews
2 star
3 reviews
1 star
5 reviews
"Don't take your car to Goodyear Ultimate Source on Lougheed Burnaby location."
"Flat tire on a Sunday that was beyond repair."
"Victor at the front dest could not have been a more sincere and caring person."
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All reviews
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Matthew Carlson
4 months ago
World Class customer service. I was in a bind on a Sunday, I'm sure most shops would have taken advantage of the fact that I was in need of such quick service. Not only was I treated fairly, I was given a very good deal and expert advice. Overall great experience, would recommend to anyone. Thank you!
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Courtenay Ennis
7 months ago
My sense is these guys are honest and do good work, but they also have big shop overhead, so they charge appropriately for the work they do. Staff were all very friendly and professional. A couple people wrote about how they felt they were given a false impression that their cars needed serious work done urgently. I can't speak to the specifics of their situation, but... car maintenance IS expensive and/or urgent, sometimes, just to keep the car safe for the driver and others. I don't know cars well enough to know for sure if mechanics are ripping me off, and there's not much I can do to check, so who knows for sure, but I've had a regular mechanic for many years and I trust him. Sometimes the bills are very low, other times they're very high; sometimes my guy will tell me not to bother with certain work I'm wondering about. Same with these guys, I suspect. I found this shop through a referral from a BCAA driver, which strikes me as a good sign. They're also open on Saturdays, Sundays, and holidays, which is great, and why I sometimes use them. Check them out. I don't think it's a scam. It's hard to want to give five stars when you've been hit with a lot of maintenance you weren't expecting, but maybe I should. They were fairly understanding and gave me options to do the minimum for safety, and keep it as affordable as possible; had a loaner car for me, etc. I'd use them again.
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John T
11 months ago
Friend recommended this place for a diagnose for stalling when cold on my 94 BMW, bill came to over twice the quote, they did top up the power steering reservoir, so in all fairness a service/repair was made, with a total cost, including tax of $ 279.16. I'm not too impressed with the service, to say the least, would hate to think what the bill would be like on a major repair. This may have included a quick visual for problems under hood and under side. Claimed they had spent a lot of time checking out the car, a visual, how long does that take. Did not appreciate Randy's condescending attitude when speaking to me, could go on but will reframe. Goodyear, one thinks of tires, should have realized when I see the sign,a franchise, not like a dealership repair shop or highly skilled auto shop I would not recommend this place myself, just my take on dealing with this place. OK place to buy tires I would say and small jobs, same market sector as Canadian Tire, need I say more.
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Response from the owner - 11 months ago
Hello John, Sorry to hear you feel this way about our service. We not only had an engine performance diagnosis on your vehicle but also a complete check over which takes time to complete. It was not a quick visual to my understanding. We also spoke close to an hour before you left your vehicle, going over all the potential issues that may be a problem and did not want you to leave without feeling totally comfortable with how we were to proceed. If there was any misunderstanding at the time of service, I apologize and welcome you to come in and/ or call me at 604.291.0462 to discuss with us how we can further assist you. Your vehicle, which is in beautiful cosmetic condition for the year, is in need of mechanical attention as most of the parts that need attention are very old. Allow me to reiterate that you will always have the last say on what you want us to do and you had given us full authorization to proceed with the diagnosis charges before we started the work. That diagnosis charge did not change when you came for pickup. What we normally do with all our customers is prioritize the most important repairs first and advise what can be monitored and addressed at a later date to be able to maximize the use of the vehicle without too much repair costs at once. Thank you very much for your feedback. Let me know your thoughts and I will be happy to help. Kind Regards, Victor
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Mark Pavlakovich
8 months ago
Flat tire on a Sunday that was beyond repair. They sorted me out and gave me a great deal on two tires. I was on my way in just over an hour.
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Kyle Empringham
a month ago
Went there to get an inspection, where they then broke the interior door handle and told me it wasn't their fault. Considering the many other auto repair shops in the area that have much better rates and customer service, I couldn't recommend this place to anyone.
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cl smooth
7 months ago
I do what I can in the driveway, but some work requires a shop. Like when I was able to change my shocks at home, but need an alignment hoist to align everything back up. Unfortunately my regular shop had a family emergency on a Saturday and couldn't do it. I had my expensive summer tires on at the time and didn't want to drive around too much with those without an alignment and add unnecessary additional wear. After looking around online, I found these guys were actually open on Sundays, so I went in. The staff were nice enough, but what REALLY made me uncomfortable was that they insisted that my car be taken for a test drive first. I'm already anxious about handing my keys over to people I don't know, and on top of that, didn't understand why a test drive is needed when it needs to go onto an alignment machine anyway. I also don't know of any human who can drive a car and tell that one of the corners is out by 0.3*; that's what the alignment machine, with its lasers, are for. Well, they insisted despite my protest (or threatened not to do the alignment) and took it for a test drive. This 'test drive' took nearly half an hour by itself; maybe they wanted to rally around in a turbo car? The 45 minute alignment itself then took an additional 2 hours to complete (I know how long alignments really take) and I got my car back with an extra 25 km's on the odometer which quite angered me. Why I'm giving a rating of 2 instead of 1, is that the alignment itself was priced out to me at an industry standard. I would only suggest using these guys if it's a Sunday, and you absolutely need your car back up and running for work Monday. Also, be prepared to sit around for a long time...
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Kassie Katze
8 months ago
It's a money grab. Whenever you take the car in they come up with multiple problems that do not need to be fixed right away at all, and lure you into this bill that's ten times more than your expectation. You can absolutely wait till you have more money in hand and get them fixed one by one, but they mislead you into thinking it's an urgent matter and needs to be resolved right away. Basically they don't even want you to come again, they want your money RIGHT NOW. Avoid avoid avoid!!
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John Bruce
3 years ago
Have always enjoyed my experience at Goodyear and would recommended it as they have taken care of my trucks over the past 10 years. Have bought tires and had maintenance done and I have been very happy. When I did have any problems they were dealt with quickly. I have even used Randy (the owner) knowledge for contacts in areas / services of my truck he does not deal in.
Response from the owner - 3 years ago
Cheers John! :)

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Great to get feedback from our customers
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Easter is coming! Here's our holiday weekend hours. 
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So exciting! Thank you ladies! ;) #womenschoiceaward   #bestinautomotive   #tires  #2013 #award   #goodyear   #automotiveshop  

To see more, check out their website! 

http://www.womenschoiceaward.com/awarded/featured-automotive/goodyear/
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#Save up to $100 on #tires! See more on our website! http://goodyearusa.com/?PageData=tires
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Kind words from our new friend Stacy Kyle, thanks Stacy! #KindWords #ThumbsUp #Thanks
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In their circles
15 people
Have them in circles
9 people
Lysha W's profile photo
John Bruce's profile photo
Victor Badillo's profile photo
exorcismo o MGnifico's profile photo
Carlos Perez's profile photo
David Robinson's profile photo
Evans Tire & Service Centers's profile photo
 
Awesome promotion we're hosting till the end of May.Come check it out! #vancouver #vancouverite #burnaby #autoshop #goodyear #goodyeartires 
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Vancouver International Auto Show 2014 #autoshow #cars #vancouver
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Looking for some new tires!? We'll help you find the right tire for your vehicle and needs at a price thats right! It's easier then ever to receive your rebates with our easy online submission! 

More info: http://goodyearusa.com/?PageData=tires
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It's that time of the year to start #GearingUp for the cold, rainy #season. #Drive smoothly into fall this year with a build-your-own #promotion! 
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While relaxing on the long weekend, check out this awesome classic car app! Its free right now, so no time like the present. 
Get Road Inc. - Legendary Cars on the App Store. See screenshots and ratings, and read customer reviews.
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