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Goodyear Ultimate Source Automotive
Auto Repair Shop
Today 7:30 am – 6:00 pm
10 followers|105,460 views
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5334 Lougheed Hwy Burnaby, BC V5B 2Z8 Canada
5334 Lougheed HighwayCABritish ColumbiaBurnabyV5B 2Z8
+1 604-291-0462goodyearusa.com
Auto Repair Shop, Tire Shop
Auto Repair Shop
Tire Shop
Brake Shop
Oil Change Service
Wheel Alignment Service
Today 7:30 am – 6:00 pm
Monday 7:30 am – 7:00 pmTuesday 7:30 am – 7:00 pmWednesday 7:30 am – 7:00 pmThursday 7:30 am – 7:00 pmFriday 7:30 am – 7:00 pmSaturday 7:30 am – 6:00 pmSunday 10:00 am – 5:00 pm
We are an automotive repair and maintenance shop serving the North Burnaby area since 1988.  Ensuring each guest has a pleasant experience while their vehicle receives exceptional services are our top priorities. We understand that cars are complicated so we welcome any questions you may have, we're happy to share our knowledge with you.
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Review Summary
4.1
12 reviews
5 star
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4 star
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3 star
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2 star
2 reviews
1 star
2 reviews
"Don't take your car to Goodyear Ultimate Source on Lougheed Burnaby location."
2 reviewers
"This was one of the worst garages we have ever had to deal with."
"...staff from Goodyear for their excellent service and professionalism."
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Shannon Campbell's profile photo
Shannon Campbell
9 months ago
They saved my weekend and took me in on a Sunday when everyone else was closed. I managed to make it home for Father's Day to spend the evening with my dad and family. Thank you so much for helping me, I will definitely return!
John Bruce's profile photo
John Bruce
a year ago
Have always enjoyed my experience at Goodyear and would recommended it as they have taken care of my trucks over the past 10 years. Have bought tires and had maintenance done and I have been very happy. When I did have any problems they were dealt with quickly. I have even used Randy (the owner) knowledge for contacts in areas / services of my truck he does not deal in.
Response from the owner - a year ago
Cheers John! :)
nhad peralta's profile photo
nhad peralta
a year ago
my tpms lights went on, so i know something wrong with my tire then i saw this shop, they just say they are going to check why my lights turn on... reallly???? the worst part is they charge me 60 to check it and 30 for the puncture.... really 60??? just to look for the low pressure tire??? i am a single mom when i went there i was with my baby.... cmon??? if only i didnt panicked i should went to kal-tire or canadian tire??? DONT GO HERE THIS IS A HIGHWAY ROBBERY SHOP!!!!
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Response from the owner - a year ago
Hey Nhad, I apologize for your dissatisfaction with our services and any inconvenience we have caused for you and your child. Thank you for your feedback, I've messaged you privately so we can talk about a solution together.
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TT Baylor
2 years ago
This was one of the worst garages we have ever had to deal with. The work we needed done wasn't done, causing us to wait an extra 45 minutes upon pickup. They failed to run proper diagnostics, fixed something that didn't need to be fixed, resulting in us having to return the next day to have the work continued. Though when we came to pick it up the business was closed as one of their staff was 1.5 hours late. Not a great start to our morning! We own 2 businesses, and have NO extra time in the day to deal with this high school crap. So we had to backtrack across the city again. When we finally got our vehicle dealt with, we realized they had destroyed a very valuable piece of electronics that we had in the back. Though they did come to an agreement about what we owed because of this damage, the whole experience was a drain on our time and energy. There was one employee at the front desk , as well as a mechanic who were very polite and apologetic, but I can't say the same about anyone else we dealt with. One positive is that they do supply a courtesy car, so at least we weren't completely stranded for the 2 days and all the running around we were forced to do while dealing with them.
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Michael A. Kelly's profile photo
Michael A. Kelly
a year ago
My wife's 2004 Audi tt coupe overheated on Boundary Road and we had the car towed to Goodyear Ultimate Source at 5334 Lougheed Hwy. Both Randy and Victor handled our problem. They were extremely knowledgeable and helpful and not only did they fix the problem that had caused the overheating, they also were pro-active enough to look into many of the other cooling system components that were likely to cause issues in the future. They gave us several options on how to proceed and carried out the repairs on-time and on-budget. In addition, they gave my wife a free courtesy vehicle to use while they worked on her car. She was very pleased with her experience and would recommend this company to anyone in need of straightforward and competent service on their car or truck
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Caitlin Hertzman's profile photo
Caitlin Hertzman
a year ago
My neighbour is a mechanic and when he wasn't available to do a prepurchase inspection on a vehicle for me he recommended these guys. So that right there is a good sign for me. Although I think the inspection is expensive they are extremely thorough, it took them a few hours to look over an odyssey for me. Every single person there was so polite, friendly, informative and helpful. I don't normally write reviews, but the service I got this weekend was so good I really wanted to make sure people felt comfortable getting cars inspected here. The front desk guys walked me through the process, were very knowledgeable, gave me alot of really useful information and advice up front (and charge my phone for me when it was dying! Ha). The inspection itself was done by Marvin who has a lot of experience looking at rebuilt cars and put my mind at ease knowing I would get a full picture. I called this morning to ask a couple questions and Randy spent a LONG time walking me through his concerns and what the findings really meant. I actually couldn't believe the time and care he took to get me up to speed on all the issues at play. So, I highly recommend these guys to do prepurchase inspections, and I really appreciate the excellent and thorough service. A great company for anyone looking at rebuilds or anyone who isn't used to buying vehicles etc.
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Response from the owner - a year ago
Caitlin, we are so happy to hear you had a pleasant time at our shop. Thank you for feedback, we really appreciate it :D
Joe Evora's profile photo
Joe Evora
a year ago
We took our van in for a routine oil change before having it Air Cared. Not realizing the current condition that our vehicle was in, Goodyear took the extra step of doing a thorough inspection and finding serious issues that needed to be addressed immediately. After giving us an honest assessment, we decided to have them fix it, to ensure our safety on the road. I would highly recommend Randy and his qualified staff from Goodyear for their excellent service and professionalism.
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Omid Ghiami's profile photo
Omid Ghiami
a year ago
Terrible customer service. They just want to scrounge as much money as possible from you. I ended up going to Canadian tire instead and it was half the cost to replace my starter and much better friendlier and faster service no questions asked!
Response from the owner - a year ago
Omid, we strive to provide excellent customer service for you every time you visit us and want you to feel satisfied. We apologize for the experience you had. If you can give us a call at 604.291.0462 we would love to speak with you about a solution.

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Awesome promotion we're hosting till the end of May.Come check it out! #vancouver #vancouverite #burnaby #autoshop #goodyear #goodyeartires 
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Vancouver International Auto Show 2014 #autoshow #cars #vancouver
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Looking for some new tires!? We'll help you find the right tire for your vehicle and needs at a price thats right! It's easier then ever to receive your rebates with our easy online submission! 

More info: http://goodyearusa.com/?PageData=tires
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It's that time of the year to start #GearingUp for the cold, rainy #season. #Drive smoothly into fall this year with a build-your-own #promotion! 
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Kind words from our new friend Stacy Kyle, thanks Stacy! #KindWords #ThumbsUp #Thanks
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Speaking of coloured rims! One of our team spotted these. #rainbowRims #ColouredRims
lilmizeh's video on Instagram
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In their circles
15 people
Have them in circles
10 people
John Bruce's profile photo
Mauro Perez's profile photo
Lysha W's profile photo
David Robinson's profile photo
exorcismo o MGnifico's profile photo
Evans Tire & Service Centers's profile photo
AnvelopeMAG's profile photo
Corie Wright's profile photo
 
Easter is coming! Here's our holiday weekend hours. 
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#Save up to $100 on #tires! See more on our website! http://goodyearusa.com/?PageData=tires
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While relaxing on the long weekend, check out this awesome classic car app! Its free right now, so no time like the present. 
Get Road Inc. - Legendary Cars on the App Store. See screenshots and ratings, and read customer reviews.
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