Cover photo
Verified local business
Goodville Mutual Casualty Company
Insurance Company
Today 8AM–4:30PM
7 followers|191,840 views


With the temperatures dropping, learn how to prevent your pipes from freezing. Frozen pipes can lead to even bigger problems, like leaking or rupturing:

Add a comment...
Traveling this holiday? Take these steps to prep your home and auto before taking an extended trip:
Add a comment...
As Thanksgiving Day nears, our President and CEO, David Gautsche, would like to share a few words: “As we approach the end of another year I’m reminded of how fortunate we are at Goodville Mutual! We are grateful to have committed staff and agents who work every day to provide outstanding service to a fantastic policyholder base across eight states! All the best to each of you in this season of Thanksgiving!”

Goodville offices will be closed on Thursday, November 24th and Friday, November 25th. If you have a claim emergency, please call our 24 hour claims service at 1-800-448-4622.

Have a safe and happy Thanksgiving!
Add a comment...
Happy Election Day! Make sure you vote before 8 PM today.
Add a comment...
Looking for some tips to prepare your home for winter? Check out our Fall Home Maintenance tips:
Add a comment...
Hurricane season continues through the end of November. Be sure to refresh your memory with these hurricane safety tips:
Add a comment...
Looking for something different to do on New Year's Eve? Consider checking out the New Year's Eve comet:

For the holiday, Goodville offices will be closed on Monday, January 2, 2017. If you have a claim emergency, please call our 24 hour claims service at 1-800-448-4622. Wishing you a healthy and happy new year!
Add a comment...
Goodville offices will be closed on Friday, December 23 and Monday, December 26. If you have a claim emergency, please call our 24 hour claims service at 1-800-448-4622. Have a safe and happy Christmas!
Add a comment...
Don't let package thieves get away with your packages! Take these precautions to avoid package theft:
Add a comment...
Is your heating system up to the challenge of heating your home? Check out these 11 safety tips for starting up your home heating system:
Add a comment...
Remember to turn your clocks back on Sunday and enjoy the extra hour! Also, please be cautious driving as night time comes earlier in the evenings.
Add a comment...
Don't Wait - Check the Date! Join us in celebrating Fire Prevention Week by checking the date of manufacture on your smoke alarms. Replace these alarms every 10 years. For more information, visit the National Fire Protection Association website
Add a comment...
Contact Information
Map of the business location
625 W Main St New Holland, PA 17557
625 West Main StreetUSPennsylvaniaNew Holland17557
Insurance CompanyToday 8AM–4:30PM
Thursday 8AM–4:30PMFriday 8AM–4:30PMSaturday ClosedSunday ClosedMonday 8AM–4:30PMTuesday 8AM–4:30PMWednesday 8AM–4:30PM
Google+ URL

Street View

Write a review
Review Summary
10 reviews
5 star
3 reviews
4 star
No reviews
3 star
No reviews
2 star
2 reviews
1 star
5 reviews
"Only thing this company is good for is taking your money."
"They refused to even consider issuing a new policy."
"My claim was settled quickly and fairly."
Scrapbook photo 2
Scrapbook photo 3
Upload public photo
Your Activity
All reviews
Justin Martin's profile photo
Justin Martin
a month ago
Wouldn't recommend goodville mutual. They cancelled my policy on my house because they didn't like my front steps. They made it difficult for me to get another policy because they cancelled me if they would have told me upfront it would have saved a lot of hassle
Response from the owner - a month ago
Hello Justin, Thank you for sharing your experience. I’m sorry to hear how frustrating it was, and I wish it had turned out differently. I’d be happy to listen to your feedback. Please give me a call at 1-800-448-4622. - Jessica in Marketing
Nathanael Waite's profile photo
Nathanael Waite
5 months ago
Quick Responsive Claims Service. There when you need them. My claim was settled quickly and fairly. I am a policyholder and a employee of this company.
Crystal Yordy's profile photo
Crystal Yordy
9 months ago
I was heartbroken because I had lost a favorite necklace on vacation. Filed a claim with my local insurance company on April 4, 2016. They opened the claim with Goodville, and the Goodville adjuster called me on April 5 (she was awesome!). I received my full check on April 13. Couldn't have gone any better. Thank you, Goodville!
Gene P's profile photo
Gene P
10 months ago
Great insurance company. We use them for our home, autos and trailer.
Austin Peters's profile photo
Austin Peters
4 months ago
I was with Goodville less than a month, the customer service was beyond rude. I was able to get Nationwide for less with better coverage. Goodville reported that I had a lapse in coverage which is not true. My awesome Nationwide agent attempted to assist with the issue and Goodville admitted that I had insurance but will do NOTHING about it. My Nationwide agent said he has NEVER encountered such a rude and unethical insurance company. AVOID GOODVILLE
Response from the owner - 4 months ago
Hello Austin, I’m sorry to hear of your poor customer service experience. Please feel free to give me a call to discuss the situation further at 1.800.448.4622. - Jessica in Marketing
Ron Becker's profile photo
Ron Becker
10 months ago
I would give 0 stars if it was possible. Stay away from this company. They are great at cashing your checks, but do not count on them taking care of issues when you need them. Stick with a reputable company, this is not one of them.
Christine S's profile photo
Christine S
a year ago
Thought Goodville was ok until I recently filed a claim. This is the 1st claim I have ever filed with any company, so I have nothing to compare to. Filing was simple, easy, & quick - 5 minutes online - great! However, I played phone tag with the representative assigned to me for 2 weeks. I finally emailed her & it was 5 days before she responded (2 of those days were a weekend). My mechanic offered to contact her directly, which finally got things moving & someone came out to do an estimate. However, Goodville did not contact me or send me a copy after they received the estimate. They did not provide any info or help as to acquiring a rental car & having it billed to them, since rental cars are covered under my policy. The hours are I can't call before or after work & I don't have the kind of job where I can just make personal phone calls whenever. Today was the 1st time I actually spoke with the agent on the phone. She was not friendly, or pleasant, or helpful, very disappointing! She makes me feel like I'm an inconvenience.
• • •
Lisa V's profile photo
Lisa V
2 years ago
Absolutely everything that is wrong with the insurance industry. I have owned my home for 23 years and never made a single claim. I have no debt and excellent credit. I made a book keeping error, and forgot to pay my premium. They refused to even consider issuing a new policy. Hateful people.