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Golden Gate BPO Solutions
179 followers -
Golden Gate BPO Solutions provides outsourced contact center and CRM solutions, consulting and VMO Services; built on the premise that we want to serve our clients’ business and operational needs while meeting their economic and strategic objectives in the highest quality manner.
Golden Gate BPO Solutions provides outsourced contact center and CRM solutions, consulting and VMO Services; built on the premise that we want to serve our clients’ business and operational needs while meeting their economic and strategic objectives in the highest quality manner.

179 followers
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Golden Gate BPO Solutions's posts

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Did you miss any of our original and insightful blog posts on customer service, customer experience and contact center topics in July? Check out some of our favorites here!

Read our monthly insights here:
http://bit.ly/2tDTbYJ
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After years of facing monumental challenges, the wait may be over for Egypt to become an ideal outsourcing delivery point once again. Our Advisory Board member Peter Ryan explains more in his latest blog post. #outsourcing #bpo #offshoring #egypt

Read the full post here:
http://bit.ly/2txsWXK

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How can companies use Twitter to create a positive customer experience? We explore the many ways this social channel can be used for customer engagement in our latest blog post from Golden Gate BPO Marketing Associate Joey Ferber. #twitter #customerservice #customerengagement #customerexperience

Read the full post here:
http://bit.ly/2tgOaVA

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Making the wrong decision when choosing an offshore or nearshore location can have a negative impact on a business. In our latest post we share commonly overlooked points that executives should consider in making the right decision.
#outsourcing #offshore #nearshore #contactcenter #bpo

Read the full blog post here:
http://bit.ly/2vimFeU

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What is driving the current levels of enthusiasm around smaller contact center services providers? A focus on agility, broad lines of service and responsiveness to client needs enables these providers to deliver as effectively as their global counterparts. In today’s #TBT blog post, Advisory Board member Peter Ryan explores this in more detail. #outsourcing #bpo #contactcenter

Read the full post here:
http://bit.ly/2tMbzkl

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The AI discussion is fast & furious among customer service professionals – and it’s here to stay. In our latest post we explain why AI must be embraced by contact centers to stay relevant and deliver first-class customer experience. #ai #artificialintelligence #customerservice #customerexperience #contactcenter #outsourcing

Read our full blog post here:
http://bit.ly/2uanni7

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Customer engagement & contact center professionals – want to stay in-the-know on the latest industry insights? Check out our latest monthly features here, and we'll keep the insights coming! #customerservice #customerengagement #customerexperience #contactcenter #outsourcing #outsourcingnews

http://bit.ly/2sObIVz

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Entrepreneurs – what strategies are you using to create customer loyalty? These tips will help you step up your game to engage, satisfy and retain customers.

Via Entrepreneur:
http://bit.ly/2sQu2c5

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Wishing everyone a happy and safe 4th of July!
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Relationships between banks and their loyal consumer base have changed in today's digital world. In our latest post we explore how banks must adapt with superior customer experience to drive loyalty. #retailbanking #bankingcustomerservice #onlinebanking #customerengagement #customerexperience #customerloyalty #contactcenter

Read our full post here:
http://bit.ly/2rYsuNh
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