It's a piece of cake to ensure Contacts, like Momma, always appear in your Chat list in Gmail. Even if she is offline or busy, today's #ChatTip is that you can select "Show in chat list" when you've typed her name in the Search, add, or invite box at the top of the list so that she'll always be visible to you. This setting sticks even when you move to another Google property, like Google+! Read more here:
Shared publiclyView activity