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GlowTouch Technologies
32 followers -
We make Customer Support and Software Development Easy
We make Customer Support and Software Development Easy

32 followers
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NEW! #CSuite - Learn 4 Simple Tips to Prepare Your Organization for Growth by our very own EVP of Customer Care, Linda Ruffenach. She shares how to handle the challenges with scaling a business and how to identify opportunities along the way.
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#Csuite We want to help you #scaleup! We have years of experience & passion for helping #technology companies improve their business process operations. #BPO - Visit our Outsourced Customer Support Services page for more info.| GlowTouch Technologies
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Good Morning Louisville! In honor of our Kentucky Oaks Fillies, we will be closing the office today at 12 noon. Happy #OaksDay 2018 from GlowTouch and be safe today everyone!
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Download our guide to learn about different company approaches to their support operations, the SLAs that compliment these approaches and
context, by highlighting the appropriate #customersupport metrics that will increase #NPS & ROI for your company. http://bit.ly/2pPpzYm
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We turned our infographic, "25 Ways to Save on Customer Support Costs", into a presentation on @SlideShare. It provides great info for Customer Service and Contact Center Managers who want to save costs and profit on their support centers. Flip through here ->
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Live Chat is widely used throughout all industries for support, sales, and service. Check out our SlideShare on how chat can improve customer relationships.
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A Bhoomi Puja ceremony was held on Friday, Dec. 22nd in Mangaluru, India, to celebrate and honor those involved with the Mega Kitchen in Mangaluru. The kitchen will open in 8-9 months and serve 50,000 school children in need. More details on the project and ceremony can be found here -> http://bit.ly/2CKVopA
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At GlowTouch, we don’t stop at hiring the best. We train them and treat them like family, so you get a passionate, reliable customer support team. Contact us today if you need a support team. #CustServ #CustomerSupport #TechSupport #Helpdesk - http://bit.ly/2zJSdRu
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#CustomerSupport #CustServ #cctr - How efficient is your Support Team? Track performance and efficiency with support metrics. http://bit.ly/2DhrfiV
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The two most important metrics for tracking turnover are turnover rate and the cost of turnover. Have you measured your turnover for 2017? #CustomerSupport #CustServ Find out how: http://bit.ly/2mhlgCm
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