Response from the owner - a month ago
Hello Margaret, Thank you for contacting us. We're sorry to hear about your experience. The vegetarian capsules encasing Oxy-Powder are made of vegetable cellulose, and the primary ingredient is wood pulp; upon administration, the capsules typically dissolve and the powder disperses in minutes when by-passing your stomach acid. Although we have not had a case similar to yours in the past, this may indicate another factor at play when using this product since Oxy-Powder works with your body’s HCl (stomach acid). If your level of HCl is below normal, it may hinder the effectiveness of the cleanse. Usually, adding the half juice of a lemon (or more) will take care of this issue to enhance your results. Nonetheless, please note that we offer a 180-Day Money Back Guarantee so you may try our products risk-free. At your earliest convenience, feel free to contact our Customer Satisfaction Team at 1-800-476-0016 10am-6pm CST M-F so we may discuss your situation in full, or at the very least, offer a full refund for your purchases. Hope to hear from you soon!