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DNA Computers & Printing
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Last week, I participated in a news story about 911 and why first responders sometimes have a hard time locating people who call from cell phones. This is a very important topic and in an emergency, seconds count. So, what can you do to make sure you are found?

Why doesn’t 911 get my exact location from my phone’s GPS?
First, we need to understand how the system works. When you call 911, you are making a voice call that is transmitted from your cell phone to the nearest towers and then those towers transmit your call to the nearest 911 call center. A common misconception is that your exact location is sent along with that call. The confusion happens because we are used to seeing TV shows and movies where first responders can see exactly where the caller is, instantly, when they call 911. This is not how it works in real life, and it is depicted this way, like many other things, for dramatic effect. We are also used to apps and programs on our cell phones showing our exact locations (think Google Maps, Uber, etc) and we don’t realize that voice calls DO NOT work the same way as apps running on your device.
When your call comes into the 911 call centers, they can see the locations of the cell phone towers nearest to your location. They can ping the towers, or contact the cell phone companies, to request GPS coordinates of your location. When and if that information is available, it still only narrows the possible area of your location at best. Right now this more specific location data is only available around 20% of the time.
If the GPS coordinate information is available, there are a variety of factors that will impact the accuracy of that location. Are you indoors our outside? Are you in the middle of a flat field, a wooded terrain, or inside a building in a densely populated area? When seconds count, in the midst of an emergency, relying on location data is usually NOT the most efficient way to locate you.
So how can I help 911 find me?
Be aware of your surroundings. When you are driving, read signs along the road. If you are in an accident and you don’t know where you are, take a look at the maps app on your phone and zoom in to see the nearest cross street. This information will be valuable in getting help to you! What direction are you travelling? What landmarks can you see? Can you see any road signs or mile markers? When I was younger and just learning to drive, my dad gave me the advice to always be aware of my surroundings, where I am. It is second nature to me now to do this whenever I am behind the wheel.
Set up and use your iPhone’s Emergency SOS feature.
Visit Apple’s website to learn how to set up and Use Emergency SOS on your iPhone. This built-in feature lets you set up special contacts to receive an SOS text message, including your location, when you tap the sleep/wake button 5 times in quick succession. You can also turn on emergency calling, which will initiate a 911 call at the same time. NOTE: the 911 center DOES NOT receive the text message with your location, your emergency contacts do. Also, please do not test this feature to see if it works… keep 911 lines clear for actual emergency calls. Just set it up. It works!
YOU are your best advocate in an emergency. When you call 911, be prepared to help them find you by being aware of your surroundings, and don’t rely on your cell phone to pinpoint your location in an emergency.
At DNA Computers in Kettering, we are constantly learning about and exploring the technology that surrounds us in our daily lives. Technology can improve and enhance our lives, but has limitations. We hope that this important information can help you be better prepared in the case of an emergency. Keep an eye out for WHIO Special Reports on this topic.

“Calling 911 doesn’t mean they’ll be able to find you”, Dayton Daily News, May 22, 2018. https://buff.ly/2GMuYoO–law/calling-doesn-mean-they-able-find-you/
“911: Your Life May be On The Line, WHIO, May 17th, 2018. https://buff.ly/2sg5BGP


https://buff.ly/2IRgZnD
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Did you know you can check the status of your work order, quickly and easily, online using your claim ticket? That’s right, just scan the QR code on your claim ticket and you’ll be able to see what’s being done to your computer, tablet, cell phone, or other device at any time!
Just scan the QR code with your smartphone, tablet, or other smart device. Free apps to scan QR codes are available for both iPhone and Android. We are always looking for ways to better serve you, our valued customers, and we hope this feature gives you peace of mind while your device is being serviced. Remember, no appointment is needed to get your device checked out, so stop by today! DNA Computers, your friendly neighborhood computer store.
https://buff.ly/2KTjuSX
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Last week, I participated in a news story about 911 and why first responders sometimes have a hard time locating people who call from cell phones. This is a very important topic and in an emergency, seconds count. So, what can you do to make sure you are found?
Why doesn’t 911 get my exact location from my phone’s GPS?
First, we need to understand how the system works. When you call 911, you are making a voice call that is transmitted from your cell phone to the nearest towers and then those towers transmit your call to the nearest 911 call center. A common misconception is that your exact location is sent along with that call. The confusion happens because we are used to seeing TV shows and movies where first responders can see exactly where the caller is, instantly, when they call 911. This is not how it works in real life, and it is depicted this way, like many other things, for dramatic effect. We are also used to apps and programs on our cell phones showing our exact locations (think Google Maps, Uber, etc) and we don’t realize that voice calls DO NOT work the same way as apps running on your device.
When your call comes into the 911 call centers, they can see the locations of the cell phone towers nearest to your location. They can ping the towers, or contact the cell phone companies, to request GPS coordinates of your location. When and if that information is available, it still only narrows the possible area of your location at best. Right now this more specific location data is only available around 20% of the time.
If the GPS coordinate information is available, there are a variety of factors that will impact the accuracy of that location. Are you indoors our outside? Are you in the middle of a flat field, a wooded terrain, or inside a building in a densely populated area? When seconds count, in the midst of an emergency, relying on location data is usually NOT the most efficient way to locate you.
So how can I help 911 find me?
Be aware of your surroundings. When you are driving, read signs along the road. If you are in an accident and you don’t know where you are, take a look at the maps app on your phone and zoom in to see the nearest cross street. This information will be valuable in getting help to you! What direction are you travelling? What landmarks can you see? Can you see any road signs or mile markers? When I was younger and just learning to drive, my dad gave me the advice to always be aware of my surroundings, where I am. It is second nature to me now to do this whenever I am behind the wheel.
Set up and use your iPhone’s Emergency SOS feature.
Visit Apple’s website to learn how to set up and Use Emergency SOS on your iPhone. This built-in feature lets you set up special contacts to receive an SOS text message, including your location, when you tap the sleep/wake button 5 times in quick succession. You can also turn on emergency calling, which will initiate a 911 call at the same time. NOTE: the 911 center DOES NOT receive the text message with your location, your emergency contacts do. Also, please do not test this feature to see if it works… keep 911 lines clear for actual emergency calls. Just set it up. It works!
YOU are your best advocate in an emergency. When you call 911, be prepared to help them find you by being aware of your surroundings, and don’t rely on your cell phone to pinpoint your location in an emergency.
At DNA Computers in Kettering, we are constantly learning about and exploring the technology that surrounds us in our daily lives. Technology can improve and enhance our lives, but has limitations. We hope that this important information can help you be better prepared in the case of an emergency. Keep an eye out for WHIO Special Reports on this topic.

“Calling 911 doesn’t mean they’ll be able to find you”, Dayton Daily News, May 22, 2018. https://buff.ly/2GMuYoO–law/calling-doesn-mean-they-able-find-you/
“911: Your Life May be On The Line, WHIO, May 17th, 2018. https://buff.ly/2sg5BGP


https://buff.ly/2GMv6EO
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The sun is finally out, the birds are chirping, Spring is in the air! With Spring in full swing, it’s the time of year for some Spring cleaning. So get that dusty old computer that’s been begging for some TLC over to the knowledgeable experts at DNA Computers for a thorough cleaning.
During the month of May, bring your computer into DNA Computers for a full system cleaning, inside and out, for only $129, 10% off the normal rate! We will refresh your operating system, backup your personal data, and clean the chassis free of dust and dirt.
PC or Mac, it doesn’t matter! Most cleanings take less than 48 hours, so don’t delay! Visit DNA Computers today, your friendly neighborhood computer store.
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At DNA Computers, we see a wide variety of systems walk through our doors; from desktops, laptops, tablets, convertibles, and 2-in-1’s, our favorite systems to work on are gaming computers. Since we are all gamers here, ourselves, we might be a little biased, though! Nevertheless, while a gaming computer is technically very similar to its office-bound brethren, we have found through our experience working them that there tends to be a set of issues that gaming computers in particular have to deal with. Those issues usually involve a combination of heat, drivers, and/or BIOS issues.
1) Heat
The number one issue we see with gaming computers is heat. It’s true that in any computer, heat is the number one enemy to the components contained within the machine. But when you’re using high-performance components, the margin for error with the cooling system becomes much smaller, and proper cooling becomes critical to system performance and stability. Issues with heat can be solved in three ways. First, it is important to be sure the cooling solutions selected for the machine are adequate for the hardware running inside. Cooling solutions range from air-cooled solutions all the way to fully-custom water cooling setups. Second, it is crucial to determine that the cooling system in place is actually functioning as it should, and that there are no broken fans or pumps in the situations with water cooling. Last, it is critical to ensure that the thermal paste for both the CPU and video card is fresh enough do the job it is supposed to. If the thermal paste has dried out, that can cause problems as bad as a broken fan or pump- the system simply will not be able to cool effectively if the paste is dry and old. Bad thermal paste can make-or-break performance and stability of a gaming computer.
2) Drivers
Once issues with hardware have been accounted for, the next issue we see commonly with gaming computers are issues with drivers. On a Windows-based PC, drivers are pieces of software that enable Windows to talk to, and interact with, all of the individual components inside your computer. Drivers are critical, because if Windows either does not have a driver at all, or the wrong driver, you will not be able to take advantage of the full capabilities of your system.
In the past, finding, downloading, and installing drivers could pose a significant challenge, but today, on the most modern Windows available, Windows 10, Windows Update is able to find most, if not all of, the most essential drivers needed to enable basic functionality of the computer. While this is fine for garden-variety computers that see basic use, Windows Update falls far short of the mark with gaming systems. In gaming computers you typically find the latest, highest-performing hardware, and this kind of hardware needs the latest, most up-to-date drivers available for the best performance and stability. Drivers for gaming hardware are updated frequently to provide the best performance and functionality, and Windows Update simply cannot keep up with the pace of these updates. We look for the latest drivers, provided by the component manufacturer themselves, for the best functionality.
3)
Sometimes we see issues with gaming systems that cannot be attributed to excess heat or drivers. In these cases, we look at the system BIOS. In the sense that Windows is your operating system you use to get things done on the computer, the BIOS is like the computer’s operating system. The BIOS tells the computer basic things, like how to boot, and how to configure low-level settings for hardware components. The general rule-of-thumb for dealing with the BIOS is that it is better left alone if it is otherwise not causing issues. The trick with gaming computers, though, is that they typically use brand-new, cutting-edge hardware. When you have a system with hardware that is so new to the market, oftentimes there will be a series of updates to the system’s BIOS that will be pushed immediately after the hardware hits the market. It is common for systems running brand-new hardware to need updates to the BIOS -the hardware hasn’t been out in the wild long enough for the manufacturers to even-out all of the issues. For newer systems, updating the system’s BIOS can go a long way to ensuring system stability and the highest performance possible.
Owning a gaming computer, even building one, can be an incredibly rewarding experience. But much like it would be to own a high-end, top-performance automobile, gaming systems can need attention paid to them that the average PC does not require. To make a gaming computer run its best, it takes a certain amount of time and effort to configure these systems properly. If you’re an enterprising type of individual, these sorts of issues can be checked on your own. But if you’d like your new or existing gaming system to run at its best, take it to gaming experts DNA Computers, your friendly neighborhood computer store.
 
https://www.getyourdna.c
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At DNA Computers, we understand that when your computer isn’t working the way it’s supposed to, at best it’s frustrating, and at worst you literally can’t work! We want your experience fixing your equipment to be as stress-free and easy as possible. That is why we offer free walk-in inspections! When you arrive with your equipment at DNA Computers, one of our knowledgeable techs will immediately look at your device to give you an idea of what it will take to fix it. Sometimes issues that seem more serious initially, end up having mundane solutions, and if we can solve your issue quickly we don’t charge! So visit DNA Computers today, your friendly neighborhood computer store!
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Get a complete small business websites for $399! Today only! https://buff.ly/2DOsOFe
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DNA Computers is CLOSED today, Saturday January 13, due to bad road conditions because it is unsafe for our employees to travel to work today. We apologize for the inconvenience. Please be safe today! We will reopen on Monday, 9am.
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PC Physical Damage Repair - Computer drops happen. Your laptop may fall from a table or your desktop may be knocked over. We cannot plan for it, but our friendly computer repair techs are ready to diagnose your damaged PC. You’ll receive a cost effective solution.
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PC Upgrade - You don’t need to buy a new computer if you can upgrade your current one in a cost effective manner. Consult with our computer upgrade technicians who will recommend the optimal solution to provide your PC the maximum performance.
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