Managing Director, 2015 - present
SocialGrowth is a consultancy providing businesses with innovation and marketing strategies with the goal to create social impact and global sustainability.
Founder - Operations, 2013 - 2015
Chief Happiness Officer, 2013 - 2015
Responsible for shaping customer experience during every interaction with telcom, from prospects to activated customers.Member of the managerial team shaping strategy, marketing and communications, shaping the message towards the whole spectrum of physical (e.g.: events, sponsorships) and digital (e.g.: website, social media).Creating training material for internal use to shape sales, and customer approach. Working close with the managing director to shape the culture both internally and externally.Team member of the Telcom Unity project providing insights and knowledge gained from my studies in CSR.
Business Development Advisor, 2013 - 2013
Business Strategy, Digital Marketing Communications.
Galoo / Misi.co.uk
Growth Hacker - Marketing Strategy, 2012 - 2012
Using digital marketing techniques to grow Galoo's brand awareness. Responsible for helping drive user growth to create direct impact on top-line revenue. Following and shaping our customer journey to create the best Galoo user experience.Primary goal: metrics to go up and to the right.Specialties: Social Media Marketing, Content Marketing, Website Design and Traffic Analysis, Search Engine Optimization, Display Advertising.
inicio - SEO Marketing
Online Marketing Data Analyst, 2011 - 2012
Online marketing data analyst at inicio a SEO Marketing agency. Emphasis on new media and diverse communication strategies. Goals: Demonstrate to the world, true 'Return on Investment' value, by implementing the right analytics.
Ergafon COM SA
Telecommunication Engineer, 2006 - 2011
Maintaining, troubleshooting/repairing, reporting and determining methodology for installing telecommunication service as well as appropriateness of equipment changes or modifications. • Sep 2007 - Sep 2009 Team member installing, maintaining and troubleshooting telecommunication equipment. • Sep 2009 – Sep 2012 Work-order execution commitment, team leader, customer communication and coordination.
Assistant Project Manager / Marketing Team Member / Installation Coordinator, 2003 - 2005
Main duty: Team member of a creative team that was responsible for: • Develop marketing campaigns for point-of-sales, displays, exhibitions, interiors, expositions, shop-in-shop implementations and illustrations, designs, infographics, corporate identity, multimedia material.• Change the existing marketing campaigns for point-of-sales, displays, exhibitions, interiors, expositions, shop-in-shop implementations and illustrations, designs, infographics, corporate identity, multimedia material.• Customer service and support.Some of our clients were L'Oreal, Maybelline, Germanos, Karelia.
Network support team for Athens 2004 Olympic Games, 2002 - 2003
Main duty: Network installation, supervision, administration and troubleshooting at: • Jan-Apr 2004 - Network Engineer at Primary Data Center (PDC) as a support team member - Athens 2004 Olympic Games (Attiki, N.Ionia) • May-Jun 2004 - Network Engineer at Secondary data center (SDC) Equipment installation and administration support - Athens 2004 Olympic Games (Argolida, Nemea) • Jun-Aug 2004 - Network Engineer - Network Design and Equipment installation and administration support at Panpeloponnisiako Stadium Venue (Achaia, Patra)
Insurance Sales Representative, 1997 - 2001
• Jan 1999 - Oct 2000 Administrative support. Customers data entry, customers and agents service and support.• Oct 2000 – Apr 2003 Health Insurance Agent. Sales, customer service and support.Developing my sale skills I managed to create a customer's portfolio.
Business Strategy, 2013 - 2013
Worked together with the managing director to investigate and analyze the business environment in order to create a business development strategy.Main duties: • Responsible for business and marketing strategy, online presence and communications. • Responsible for creating customer service and support framework.• Set-up product specifications.