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Genesys
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Moments Connected

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Hear from special guest speaker Art Schoeller, Vice President and Principal Analyst at Forrester, as he and Jason Alley of Genesys discuss how to best act on your CX vision while minimizing technology risk and disruption to your business. Register today! http://gsys.co/7cd330ffKi2
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PCI DSS compliance poses many complex challenges for contact centers. Register for this month’s on-demand Genesys AppFoundry Webinar with Semafone to learn how to descope your contact center for PCI DSS Compliance to secure your customers' payments and protect your brand's reputation! http://gsys.co/RDOo30f6QN7
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We are excited to be speaking at the Customer Experience World next month. Join us for a day of brainstorming new ideas to transform your digital customer experience. We will cover CX game changing topics like artificial intelligence, virtual reality, IoT and more! See you in Birmingham: http://gsys.co/vbKg30fiCGe #CEW2017 #CX #AI
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Experience PureBridge by Genesys in person at ICMI Contact Center Demo! Visit booth 515 to assess your current engagement technologies and navigate the migration from existing software to next-generation solutions enabling exceptional CX: http://gsys.co/pGib30f1rcU #CCDemo
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While proactive customer engagement boils down to a pretty simple formula, it takes the right infrastructure to do it best. Here are four principles to consider when striving for a successful proactive customer engagement: http://gsys.co/5r6w30fh2YV
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Even though the focus on the customer has been the forefront of every business, it is a continuously shifting environment that is stimulated by new technologies and new marketing ploys. Discover how PureCloud is creating dynamic customer experiences: http://gsys.co/Y9eN30fcfFY #PureCloud #VoIP #SaaS
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Register for this week's analyst webinar: learn from Gartner Research how to get rid of your low #NPS with better customer engagement technology. http://gsys.co/PFS130f53Q6
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The Genesys solution affords STC the ability to create and develop more innovative ideas to deliver new digital customer service, while still preserving their vital human touch. Learn more about STC’s transformation story: http://gsys.co/Wlpj30fbA8N #CX #customerservice
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#PureCloud Partners – this #FeatureFriday highlight is for you! A new dashboard lets you view your active client accounts and authorizes login so you can administer and troubleshoot directly within your client’s organization. Learn more about the dashboard: http://gsys.co/Ls2O30faquP
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#Gsummit17 India was held in Sri Lanka this week. There was a diverse line-up of executive speakers, customer use cases, interactive workshops, and live demos. We all left feeling inspired to empower digital business with a human touch.
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