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This is a bad article in more ways than one.
All you need before you head to the store:
Punch in what you want to do with the phone, which carrier you want and it recommends the phones for you. Good article though!
+James Feragola unless you're going to point out in which ways the article is bad your post is kinda worthless.
"If you don't know what you want or don't care get an iPhone"
Anyone that reads the article can see it's not written with any useful information and has nothing really to do with Best Buy.
Shouldn't you be skeptical of any article that tells you, "don't shop around or read anything or ask a sales person, just pick an OS and buy their newest phone"

Samsung alone has several phones running Android that are very different, but considered top end phones. Just picking the Nexus, which now that the S III is out is not considered the flagship phone, would not be a smart thing to do unless you prefer the Nexus over the S III or the Note.
I actually agree with the statement of getting an iPhone if you don't know what you want. I'm no Apple fanboy, I use Android because that is what fits my need, but for someone who has never used a smartphone and is not a power user, the iPhone is simple enough to get into and help exists everywhere. Actually when people ask me what they should get (I deal with all the cell phones in my company as the telecom guy so I see 100's of various phones daily) I usually ask what they use at home (Windows software, Mac/iTunes, or Google products) and then recommend the best in each category depending on their needs. There is no doubt that a cheap phone will make you miserable. That's why the top end phones are expensive.
No, the article is right. If you don't care then the iPhone will be the best choice for you most of the time. I know, it's hard for some to admit.

Also lol if your advice is ask a sales person
That was a well thought out response +Jeremy Steward Thanks for taking the time to type it out.
Rich S
I love that so many people are arguing with the article, despite the fact that it's the dead truth. When you're going to be paying $2000 over the life of your service contract, it makes no sense to get a 'free' device if it doesn't serve your needs up to the end of the contract. Also, the iphone advice is dead on. I'm an android fan, but I don't want to support someone who buys one without knowing what they're getting into.

The article is pointed toward people who wander aimlessly into a phone store and don't know what to buy. If you've already done your homework and know what you specifically want/need, you're not the target audience for this type of advice.
Anyone that says they are an android fan but then tells people that they should buy an iPhone, really isn't an android fan.
Money quote from the article: "Best Buy is a Rube Goldberg machine of phone-buying."
Rich S
+James Feragola You can have your own preference while still realizing that it doesn't necessarily suit other's needs. I certainly wouldn't want my mom on android, but I know she'd be fine with an iphone.
Because iPhone is easier than an android ? only from the perspective of one that is used to an iPhone. I know several people who are not tech savy at all that adapted quite well to android devices.
Rich S
Yes, it's easier. The walled garden and lack of customization options make for a much more secure and consistent environment. I believe that Android is capable of more, but again, we're talking about the "smartphone undecided" here.
For what it's worth, I actually had a great experience buying my wife's phone from Best Buy. Unlike every Verizon store I've ever been to, I was able to just browse phones without being continually pressed and hassled by sales people. When we got up after making the purchase, I asked the sales rep if she worked on commission, the way the Verizon store people clearly do--she replied that they don't, and I think that makes the difference. I'm not a fan of Best Buy in general, but they got that part right.

In general, though, I think the article is a bit out of touch. "Don't worry about price?" Some people have to worry about price. Not everyone in the world has $300 to drop on the newest and best. And lots of people, like me for instance, simply don't want to. My Incredible 2 (which I got for $70) would likely be on the writer's list of "shitty" phones (Funny, it was one of the best when it came out a year ago. Does that mean even the best phone is going to suddenly be complete garbage halfway through your contract?) but it runs fast and does everything I need it to, and I've been very happy with it.

Personally, I think that the apparent thesis behind this article--that only the best, newest, and most expensive tech is worth having, and that everything else is garbage--is far more poisonous than any Best Buy ad.
Rich S
That's a lot of words, but also misleading and inaccurate.

Itunes music (aac) is an industry standard, same as mp3, and free from DRM. You can play it on any android phone. However, licensing issues actually make it more attractive than mp3, not that it matters much to end users. As far as itunes, as of iOS5, you don't ever have to use it if you don't want to, even for OS updates.

As far as movies, both the android market and itunes market each have their own DRM, so that's not really a valid argument.

ALL platforms will have app lock specific to that market. I've purchased a ton of apps for my ipad and my son's ipod touch, and none of that works on my android phone. Same for the content I've bought on android market. Same situation for WP7.

As far as your study, I can find studies citing advantages of all platforms. The first (valid) link I get points to the iphone.
Rich S
I don't know what apps you're specifically talking about, but I've spent roughly the same on both platforms. Yes, there are a lot of free apps on Android, but I've paid for quite a few of them as well - probably about the same amount I've paid on our ipod/ipads, though I'd argue that the iOS apps are much more polished, and the game availability is far superior. Do you own devices on both platforms? Because I don't think you're speaking from experience.

As far as you arguing that AAC isn't an industry standard, well, you're wrong.
And iTunes is still one of the best music markets, and certainly the largest.

I guess we can both link to studies pointing to the "best" phone, but the iPhone is consistently ranked high. And since we are still talking about people "unsure what they want", any previous experience on either platform shouldn't factor into the conversation.
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