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Garth Holloway
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I  have  addressed many  of  the  principles around  business process reengineering (BPR) in the previous articles. What will make this article different is that it will describe how to prepare for, and run, a BPR workshop and program of improvement. It…

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There is a significant body of management science behind the formation, delivery, management,  and  interpretation  of  surveys, sufficient  to fill a series of books in its own right. The intent of this article is only to  provide  the  layperson with…

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I  am very pleased to share the following media coverage of a course I conducted in India recently.

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This article covers the basics of developing a business strategy. My favourite maxim on strategy management is “The bus that runs over the pedestrian is never the bus the pedestrian is watching.” This maxim reinforces the point that the value of a…

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Two of the biggest difficulties in the work environment are a) being able to quickly understand and contextualise difficult concepts and then b) being able to convey these complex concepts to colleagues or managers. These skills are almost mandatory for…

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To make a decision you need information and you can only make a decision about the present or the future. Making a decision about how to handle a past event is still a decision about the future. Information has six attributes. It must be relevant,…

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One of the greatest challenges for any company is the execution of strategy or the realisation of benefits from the implementation of large change programs. Frequently, the reason isn’t organisational resistance to change, a difficulty that is commonly…

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One of the greatest challenges for any company is the execution of strategy or the realisation of benefits from the implementation of large change programs. Frequently, the reason isn’t organisational resistance to change, a difficulty that is commonly…

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One of the great projects I had the opportunity to work on was the IBM consultancy to Mercedes-Benz South Africa. The project managers did everything right. At the start of the project they took the time to properly establish a project team…
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