Response from the owner - 4 months ago
Thank you for the feedback. We do have a dedicated pricing team constantly monitoring game prices, and prices do fluctuate based on market and store inventory needs. We also personally test every game, console, and accessory, but some items may slip through the cracks. If that is the case, and an item is defective, we will gladly exchange it for the same item (if in stock) or store credit is applied. As for products being high on shelves or inaccessible, our friendly staff will be happy to assist you with retrieving things from shelves, in display cases, etc. Thanks again and happy gaming.