FullStory
65 followers -
FullStory lets your company easily record, replay, search, and analyze each user’s actual experience with your website. Think of it as your team’s super-searchable DVR for all customer interactions.
FullStory lets your company easily record, replay, search, and analyze each user’s actual experience with your website. Think of it as your team’s super-searchable DVR for all customer interactions.
65 followers
FullStory's posts
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Introducing FullStory Free Edition. Yeah, you read that right. Free FullStory, forever. For real. http://buff.ly/2jZFnWo #cx #ux
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If you missed Ben McCormack's awesome webinar on Breaking our Addiction to the Queue, don't fret! Watch it here:
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A picture may be worth a thousand words but what about a session replay? Clubhouse gives us a possible answer
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Survey responses from 87 cust. support professionals speak to the differences between management and the frontlines
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Travel Syndication Technology uses FullStory session replay and click maps to help engineering, support, and design
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Find balance between customer needs and product management. Read our latest blog feat. InVision's Brandon Wolf: http://buff.ly/2pWA2hP
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What does proactive support look like today? Consider culture, organizational structure, tools, and metrics—
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Our very own Ben McCormack is LIVE NOW with Support Driven's Ways of Using Data in Support. Check it out:
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"What's a FullStory Hugger?" The answer requires seeing customer experience as the lifeblood of the company. http://buff.ly/2oIx2Wp #CX
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Search interest in "customer experience" is taking off—growing 10+% YoY for the last 5 years. What's going on? http://buff.ly/2oVhqQk #CX
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