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Freshworks
2,239 followers -
Refreshing business software that your teams will love
Refreshing business software that your teams will love

2,239 followers
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"Delighting users is the number one priority ๐Ÿคฉ" - How Product Hunt successfully built and nurtured its loyal community. https://buff.ly/2D4PHTD

#ProductHunt #NicholeElizabeth #RyanHoover
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โ€œYour UI is so 2010โ€ ๐Ÿ˜ฑ - words that led to the complete overhaul our product. Read the whole story of how Freshdesk Mint came about to be.
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"A โ€˜demoโ€™ in the SaaS world means that you and a prospect are discussing a potential solution to their problems โ€“ not the product."
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๐Ÿšด๐Ÿปโ€โ™€๏ธโ˜•๏ธ๐Ÿ‘ฉ๐Ÿปโ€๐Ÿ’ป The Morning Routine for a Productive Support Agent
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"When your customer-facing team is diverse and empathetic, theyโ€™ll bring their individual, cultural experiences to the table to create shared awareness." ๐Ÿ‘ฉ๐Ÿฟ๐Ÿ‘ณ๐Ÿพ๐Ÿ‘ต๐Ÿฝ๐Ÿ‘ฉ๐Ÿผโ€๐Ÿ’ผ

https://buff.ly/2mkXgzl

#diversity #custserv #customerexperience
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Seinfeld vs customer service department ๐Ÿ˜‚
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How to Provide Extraordinary Customer Service: The Fred Factor by Mark Sanborn
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How to overcome the challenges and get everyone working together in a multicultural team?

https://buff.ly/2CQATeo
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What is the first thing you need to do to write a good support email? It's quite simple but important.

There are 5 more tips to write a good email. Watch them here: https://buff.ly/2CCGstD

#EmailTips #CustomerServiceEmails #WrittenCommunication
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Just hours to go for our webinar. Learn how we scaled, what tools we use and the latest trends in customer support. Save your seat now! https://buff.ly/2fczZf3 #custserv
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