Response from the owner - 5 months ago
Dear Sir, Please accept our sincere apology for the inconvenience. We take great care in delivering quality products at your door steps. Please be assured that we never intentionally ship low quality products to customers, as we have strict quality check in place. But unfortunately, most of the time because of perishable nature and because of various other reasons (ice, temperature, weather condition etc) products tend to get spoiled during transit......Only on special request we offer skinout option, as many customer prefer fish with skin. You can always reach out to our customer service team at 080-39514780 or direct write to us at firstname.lastname@example.org. Please share your order number so that we could look into your issue.