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Fran Muiños Cernadas
Works at Bosch Service Solutions
Attends Manchester Metropolitan University
Lives in A Coruña
196 followers|39,620 views
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Fran Muiños Cernadas

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Los Millennials son los más críticos con los servicios de Atención al Cliente de las marcas.
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Fran Muiños Cernadas

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36 Essential Items for Electric Guitarists: http://bit.ly/1UTM446
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Fran Muiños Cernadas

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¿Me ayudáis a divulgar esta lista de cursos online gratuitos?. Todos ellos empiezan ahora en octubre.
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Una nueva oportunidad de afianzar nuestros conocimientos en diferentes temáticas con las propuestas de más de 100 instituciones educativas de todo el mundo
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Fran Muiños Cernadas

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Overnight, live-streaming app Meerkat became the "it" thing in app-happy San Francisco this spring. Everybody seemed to be doing it.
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Fran Muiños Cernadas

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What Happens in a Social Minute? (Infographic)
In the average minute, Facebook users like 4,166,667 posts, Twitter users post 347,222 tweets and Vine users view an astounding 1,041,666 videos.
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Fran Muiños Cernadas

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The Future Of Consumer Marketing Is Personal
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Cuál es tu lado?

Yo he elegido el lado oscuro ;)
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Awaken the Force within you. Choose a side and your Google apps will follow your path.
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Javier Méndez Veira's profile photoJaime Dominguez's profile photo
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Yo ya estaba allí. ...
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Fran Muiños Cernadas

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There are many pictures of Rosa Parks, the first image below is my favorite. She looks defiant, and so full of conviction in her beliefs.

She was not the first one to be arrested for sitting in the front section of the bus. Irene Morgan was one, she took her case all the way to the Supreme Court, and won! Alabama and the deep south ignored the US Supreme Court. (Fantastic one min video here: http://goo.gl/i0CBVZ).

There were other brave women. Dollree Mapp, a black woman who stood up to the white police and made history: https://goo.gl/DMU1St

Rosa Parks refused to give up her seat 60 years ago today. Many others fought before her and with her. Others still continue the necessary fight today. We still have a long way to go.

#weshallovercome
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Fran Muiños Cernadas

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Four Ways Brands Can Build Customer Service Relationships On Twitter

"Conversations happen in a public way on Twitter, and this is particularly true when customers want to be heard by brands. In fact, customer service is one of the leading reasons Twitter users give for following brands. And, in the past two years, there has been a 2.5x increase in these customer service conversations on Twitter.

To understand how satisfied people feel with customer service interactions on Twitter, the folks at Twitter surveyed 14K Twitter users who follow or interacted with brands’ customer service Twitter accounts in the past six months.

Twitter's resulting research surfaced four key best practices for brands who want to shift from simply handling customer service to nurturing customer service relationships and experiences. Check out this infographic (below) and discover some examples of brands getting customer service right on Twitter."

Read more at: http://www.digitalinformationworld.com/2015/09/infographic-a-guide-to-social-media-success-for-your-business.html

#twitter   #socialmedia   #infographic   #twittermarketing   #socialmediatips  
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Slack Decides Not To Kill Email For A Little While Longer, Integrates It Instead
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People
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Work
Occupation
Founder @Une Comunicación & Social Media Manager.
Skills
Gestión de proyectos de comunicación digital.
Employment
  • Bosch Service Solutions
    Social Media Manager, 2015 - present
    Colaboro con Bosch en la mejora de su departamento de Social Media para Vodafone España.
  • Une Comunicación
    Founder, 2010 - present
    Social & Digital Marketing Manager.
  • STD Multiopción
    Social Media Manager, 2013 - 2015
    Social Media Manager.
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
A Coruña
Previously
Palma de Mallorca - Stockholm - Newcastle upon Tyne - Taipei - Santiago de Compostela
Story
Tagline
Virtus Junxit Mors Non Separabit.
Introduction
Social Media Manager en @STDMultiopcion creando nuevos canales de comunicación.
Socio fundador de @UneComunicacion donde desarrollamos nuevos productos de comunicación y marketing para empresas con un toque diferente.

Augmented Reality, Mobile Apps, Gamification, iBeacons y proyectos en Social Marketing son nuestros terrenos de juego.

Apasionado de la tecnología, motero de largas travesías y adicto al café!
Bragging rights
Mis dos peques :)
Education
  • Manchester Metropolitan University
    Digital Marketing, 2015 - present
  • Universidad de Santiago de Compostela
    Química Orgánica, 1990 - 1994
  • University of Northumbria at Newcastle
    Applied Chemistry, 1994 - 1995
Basic Information
Gender
Male
Other names
Francisco Muiños Cernadas, Fran Une Comunicación
Fran Muiños Cernadas's +1's are the things they like, agree with, or want to recommend.
Secret Earth
plus.google.com

Discover your own way

Adobe AIR - Apps on Android Market
market.android.com

Enjoy your favorite web applications with Adobe AIR. Enjoy your favorite web applications with Adobe AIR. Adobe AIR enables you to have you

Pixlr-o-matic
market.android.com

Add retro effects to your photos in a snap! Awarded 2011’s "Best App Ever" award for the Best Photo Editing App on Android by 148apps.com

Wikitude World Browser - Apps on Android Market
market.android.com

Voted “Best Augmented Reality Browser 2009-2011" Wikitude World Browser allows you to discover your surroundings in a completely new way. By

YouTube - Pirelli augmented reality experience at Milano Malpensa Airport.
www.youtube.com

Create AccountSign In. Home. BrowseMoviesUpload. Hey there, this is not a commercial interruption. You're using an outdated browser, whi

Aaron Swartz se suicida - ALT1040Aaron Swartz se suicida
alt1040.com

Aaron Swartz se suicidó el 11 de enero 2013 en New York a sus 26 años. Una de las personas que más aportaciones ha hecho al internet y la we

Gamification
www.coursera.org

About the Course. Gamification is the application of digital game design techniques to non-game problems, such as business and social impact

Marketing en redes sociales | Globbos
globbos.com

Marketing en las redes sociales. Cómo anunciarse en las redes sociales. Marketing online en redes sociales. Mercadotecnia. Como hacer market

InspireFirst
plus.google.com

Sharing the inspiration with the World.

Sony uses Augmented Reality to guide TV buyers
www.physorg.com

(PhysOrg.com) -- Sony UK is using Augmented Reality technology in a new online tool to help consumers decide which Sony television size will

Aurasma Lite - Apps on Android Market
market.android.com

Aurasma: The Physical is Virtual. With Aurasma the real world comes alive! Aurasma is a revolutionary, must-have platform that weaves the ph

biit - Apps on Android Market
market.android.com

biit: toda la música que quieras, gratis, legal y hasta ¡sin conexión! biit es la primera app móvil que va más allá de la música a la carta.

WordPress como herramienta contra la censuraWordPress como herramienta c...
ayudawordpress.com

RePress es un plugin que convierte tu WordPress en un Web Proxy, permitiendo la navegación privada allá donde no te lo permitan, un modo gen

From Dev to DevOps - Apache Barcamp Spain 2011
www.slideshare.net

UPDATE: updated slides at http://www.slideshare.net/carlossg/from-dev-to-devops-conferencia-agile-spain-2011 The DevOps movement aims to imp

McAfee: Android blanco de malware móvil durante el 3T - TechSpot Noticias
www.techspot.com

McAfee: Android blanco de malware móvil durante el 3T. Rumor: Amazon prepara teléfono para Navidad del 2012. PayPal lanza Facebook app, enví

Get Blogger’s Kit For Online Marketing
www.famousbloggers.net

I liked a post at FamousBloggers.net via CommentLuv: Turning your passion, your blog, into something truly profitable can be quite a challen

Frost & Sullivan: Augmented Reality and 3D Displays in Europe – Gimm...
www.pr.com

Frost & Sullivan: Augmented Reality and 3D Displays in Europe – Gimmicks or the Future of Mobile? - on PR.com

Russian government makes use of augmented reality to teach drivers a som...
www.qrcodepress.com

The Russian government is taking bold steps to ensure road safety. Moscow, the nation’s capital, has been plagued with an overabundance of r

Google+Tweet
crossrider.com

A full featured twitter client for Google+! View your timeline, url shortening, photo sharing and more...!