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Citizen satisfaction with #digitalgovernment  remains strong this quarter, but measuring #customerexperience  the right way is key to improve performance. Download +ForeSee's  latest E-Government Satisfaction Index for a complete list of citizen satisfaction scores for 100 federal websites, the latest ForeSee Mobile Federal Government Benchmark and an insightful commentary on feedback vs. measurement: http://bit.ly/1DCFwNP
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นิรชาติ เริ่มศีลรังสรรค์ เวทนพัฒน์รุจีไพบูลย์'s profile photo
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In the public sector, anyone who is part of a team or program charged with delivering a great  experience to the citizens they serve can be recognized as a #customerexperience  professional. Here's how you can achieve success in your role: http://bit.ly/1b4nX31
How can public sector customer experience professionals keep up with the ever-increasing expectations of today’s citizens? Follow these 7 steps. Learn more.
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Espetacular também.:D
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ForeSee

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Citizen satisfaction with #government  websites remains strong this quarter, but today’s #multichannel , multi-device citizens crave service consistency. Download +ForeSee's  latest E-Government Satisfaction Index for a complete list of citizen satisfaction scores for 100 federal websites, plus seven best practices to improve customer service efforts.
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Providing great #customerexperiences  requires continuous innovation. More on why Answers made +Forbes 2015 list of America’s Most Promising Companies from The +ForeSee  Blog: http://bit.ly/1JWJPaS
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Employee engagement has a direct, positive effect on #customersatisfaction   for two dozen of the top global #retail   brands. Learn more about the link between #employeeengagement   and #customerexperience  from the +ForeSee Blog: http://bit.ly/14DWfGq
New research from ForeSee quantitatively validates the relationship between retail store employee engagement and customer satisfaction. Learn more.
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Which retailers provided the best #customerexperiences  during the 2014 holiday shopping season? Download our latest report, The Answers Experience Index (AXI): 2014 U.S. Retail Edition to find out: 
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Short #employeesatisfaction  surveys are all the rage these days, promising to check the daily or weekly pulse of a company’s employees—but can these solutions really help your company prioritize where and how to improve the employee experience? More from the ​ +ForeSee   Blog: http://bit.ly/1GoAuvg
Short employee engagement & satisfaction surveys have an attractive allure, but they could lull you in to a false sense of security similar to the Sirens’ Song. Read more.
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Why should employers care about #employeeengagement  and satisfaction? +ForeSee's  Eric Feinberg shares his thoughts in this must-read from +Human Talent Networkhttp://bit.ly/1ALJG4C
Supercharging employee satisfaction and engagement is not always easy, but Eric Fienberg from Answers.com has some great answers for you.
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New from the +ForeSee Blog: what last week's #TheDress  debate can teach us about the importance of perception versus science when it comes to the  #customerexperience :
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See how +ForeSee client Disney offers Guests a unified #customerexperience   in our #omnichannel  webinar on 2/12. Learn more and register today! http://bit.ly/16kqyCW
Attend our client success webinar on Feb. 12 to learn how Disney uses multichannel customer experience analytics to provide their renowned experience seamlessly across digital and store channels. Learn more & register.
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More brands than ever paying attention to the #customerexperience ,  but today’s consumers are much harder to please. Here’s what you can do about it: 
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Headed to the +National Retail Federation's Big Show next week? Before deciding where to invest, determine what your customers want with #Multichannel   #CustomerExperience   #Analytics   from +ForeSee. Preview what we have in store at booth #4031:  
Regardless of what the latest and greatest may be at this year's BIG Show, one principle remains constant: the path to retail success begins with satisfied customers.
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Customer Experience Analytics
Introduction
ForeSee, an Answers solution, continuously measures satisfaction with the customer experience across multiple touch points and delivers critical insights on where to prioritize improvements for maximum impact. 
Contact Information
Contact info
Phone
1-800-621-2850
Email
Address
2500 Green Road, Suite 400 Ann Arbor, Michigan