Profile cover photo
Profile photo
Fonolo
41 followers -
Call-Back Solutions for the Call Center
Call-Back Solutions for the Call Center

41 followers
About
Fonolo's posts

Post has attachment
Public
Voice-Based Intelligent Assistants as a Front-End to Customer Service ▸ http://ow.ly/bChV30bYBRr

#CCTR #CallCenter #ContactCenter #CS #CX #AI

Post has attachment
Public

How to Build a Customer-Centric Culture in Your Call Center ▸ http://ow.ly/JfDZ30bQgeA

#CCTR #CallCenter #ContactCenter #CS #CX

Post has attachment
Public
5 Contact Center Technologies You Haven’t Considered ▸ http://ow.ly/L8vD30bOcan

#CCTR #CallCenter #ContactCenter #CS #CX

Post has attachment
Public

3 Secrets Behind a Successful Customer Service Culture [Google Hangout] ▸ http://ow.ly/Hook30bDASs

With customer service experts: +Kate Nasser +Adam Toporek +nancy porte and Jeff Doran

#CCTR #CallCenter #ContactCenter #CS #CX

Post has attachment
Public
Where Does the BPO Industry Go From Here? ▸ http://ow.ly/3uMt30bBz2U

#CCTR #CallCenter #ContactCenter #CS #CX

Post has attachment
Public
See Fonolo at ICMI’s Contact Center Expo & Conference ▸ http://ow.ly/218l30bznN3

#CCTR #CallCenter #ContactCenter #CS #CX
Photo

Post has attachment
Public
6 Steps an Agent Should Take to Handle Customer Rage ▸ http://ow.ly/N6ao30bqQ94

#CCTR #CallCenter #ContactCenter #CS #CX

Post has attachment

Post has attachment
Public
10 Signs You Should Invest More into Your Customer Service Team ▸ http://ow.ly/Q4QR30beFZM

#CCTR #CallCenter #ContactCenter #CS #CX

Post has attachment
Public

Speaking at OpenTalk Conference, Thinking About the Big Picture ▸ http://ow.ly/3CSS30becTW

+Talkdesk

#CCTR #CallCenter #ContactCenter #CS #CX
Wait while more posts are being loaded