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Fletcher Jones Motorcars
Car Dealer
Today 8AM–9PM
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From all of us here at Fletcher Jones Motorcars, we would like to wish everyone a very special holiday weekend! If you need help finding the perfect gift for your special someone, or even a little something for yourself, Repair Bear has some great suggestions!
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Where to next?
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The Best or Nothing expanding into another class?
Mercedes-Benz might call its upcoming pickup the X-Class or Z-Class, and could be configured for everything from boulevard cruising to workhorse.
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The 2016 E550 Cabriolet is a sunny day essential
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We take great pleasure in announcing that our Facebook page has reached 100,000 followers. We could not have gotten here without the love and support of our friends and fans. Thank you so much to everyone for all of the likes, shares, comments, and more! To see what all the hype is about, click here: http://tinyurl.com/hjfmc4s
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Sleek, comfortable and elegant?  Must be the C450 AMG! #pressplay  
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One of our favorite things is leaving work and enjoying a great sunset, wouldn't you agree? 
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The E-Class already offers three different engines and come June, several new engines will also be offered! Which would you prefer?
The all-new Mercedes-Benz E Class is currently available with three different engines and the model is set to receive several new motors in June this year.
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Take a look at these evening shots of the #GLE450  Coupe 
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Golden hour with this C300
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All kinds of divine here, the Mercedes-Benz S550 is surely a stunner!
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We are very happy to announce that Sandy is the winner of our Who's Your Co-Pilot Photo Contest. Plus, the winner of a gift from Five Crowns/SideDoor and, of course, bragging rights! We would like to thank all of our friends and fans for all of your participation. Make sure you are following us on our Facebook page for future contests, events, and promotions.
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Contact Information
Map of the business location
3300 Jamboree Rd Newport Beach, CA 92660
3300 Jamboree RoadUSCaliforniaNewport Beach92660
(949) 718-3000fjmercedes.com
Car Dealer, Mercedes Benz Dealer
Car Dealer
Mercedes Benz Dealer
Used Car Dealer
Auto Glass Shop
Tire Shop
Today 8AM–9PM
Friday 8AM–9PMSaturday 8:30AM–8PMSunday 10AM–8PMMonday 8AM–9PMTuesday 8AM–9PMWednesday 8AM–9PMThursday 8AM–9PM

Fletcher Jones Motorcars is a Newport Beach Mercedes-Benz dealer serving Southern California. It is our mission to treat every customer that walks through our doors as if they were a guest at a five-star hotel. We offer a quality selection of new Mercedes-Benz models for sale and feature the largest on-site Mercedes-Benz Certified Collision Center in the U.S. Contact us at contact@fjmercedes.com
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Review Summary
4.5
560 reviews
5 star
468 reviews
4 star
22 reviews
3 star
4 reviews
2 star
12 reviews
1 star
51 reviews
"My wife and I are extremely impressed with Tommy and Fletcher Jones Motor Cars!"
"Steve Henry took good care and I am satisfied with the service."
"As usual, a superior customer service experience."
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Robert Redaelli
2 weeks ago
Randy Lemus is "THE BEST." He always makes me feel that I'm the only one having service on his car. The work was done promptly and Randy called me to let me know--even email and text. I had a problem synching my new phone to the Bluetooth in my car and he took care of the problem, over the phone! Randy and the entire service staff make the service experience efficient and pleasant. Thank You,
Response from the owner - 2 weeks ago
Thank you for taking to the time to share about your experience with us. It is always pleasing to hear that Randy and our team were able to go above and beyond to deliver the best experience for you. Please let us know if we can be of any further assistance, we are here to help. -Heather Lewis, Client Care Manager
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Jerome Macht
3 weeks ago
My transaction went well from beginning to end. Thanks very much for/to all there who handled my transactions - on both days. The process really was fairly seamless - from beginning to end. I'm happy to discuss and update as to specific individuals - in particular. The most impressive and surprisingly transparent piece was being handed from employee to employee on multiple days which could have been a nightmare - but which ended up really feeling like there was a team behind me (vs behind FJMzb). Thanks very much to everyone there from Taylor to ... Arash to ...James to ...Fred to ....back to James...to Esther ....to Chris -- Everyone was professional, courteous and really made me feel welcome. The compliment also includes the other sales staff, drivers... as well as the attention the girls up front paid to me throughout my time on the premises.
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Response from the owner - 3 weeks ago
Congratulations on your new Mercedes-Benz! I am truly pleased to hear that our team was able to deliver exceptional service at every level and every step of the way. We are very appreciative of your feedback. If we can be of any further assistance, we are here to help. -Heather Lewis, Client Care Manager
L Alva
in the last week
The Fletcher Jones sales team Sean Haisi, Daniel Deconti and Tom Koss provided a truly incomparable purchasing experience of excellence, quality & confidence that infused the entire experience with excitement. I love my beautiful Mercedes Benz C-Class C250! I highly recommed working with Sean Haisi, Daniel Deconti & Thom Koss. I have already begun to recommend Sean Haisi, Daniel Deconti and Tom Koss to family & friends. Daniel took every concern I had and difussed them with his knowledge; confidently making the price and terms I desired his priority. Tom spent time explaining the features of my Mercedes Benz C-Class C250 & setting up my Blue Tooth! The day after my purchase I received follow up calls from Bill Raj, and I was quick to say YES!! My purchase expectations were met & exceeded! I was Driven to Excellence by the Sales Team and will experience miles of enjoyment in my Mercedes Benz C-Class C250! Tom called to say if I needed anything further explained to feel free to stop by the dealership! Such a World Class Experience! Thank you Fletcher Jones Newport Beach!!
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Response from the owner - in the last week
Congratulations on your new Mercedes-Benz! We are very appreciative of such wonderful feedback and recommendations. It is so pleasing to heat that Sean, Daniel, Tom, and Bill were able to provide exceptional service and assistance. We looking forward to providing future world class experiences for you. -Heather Lewis, Client Care Manager
Alex Baron
in the last week
I called and spoke to Derek, one of their salesman, over the phone to get an approximate quote for a lease on a GLE 350, we even went over all the different premium options, colors, etc and he then proceeded to give me a quote. Because my wife and I have a newborn baby I wanted to double check the quote he gave was accurate before I dragged my family to the dealership so I called again and spoke to another salesman named Jin and he also confirmed the quote Derek gave me was correct. After driving 30 minutes there (not to mentioned the time to get our baby ready for the drive!), as soon as we arrived their manager told us that quote was impossible and not even close to their real quote which was over $200 more than they had quoted us!!! I can't believe how shady and inconsiderate this dealership is, I had told both salespeople we have a newborn baby so I didn't want to drag my family there if the lease quotes wasn't close to what they had quoted, I would understand if they are off by a little bit but over $200/month is ridiculous, that was 30% more than they had quoted me over the phone. They apparently don't care at all and will say anything just to get you in the dealership, buyers beware!!
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John Reiner
in the last week
Team James Sullivan made my experience truly amazing! My car was declared a total loss on 28 Jan and on 4 Feb I drove off the lot in a replacement vehicle. Special thanks to Diego and Max for their attention to detail and help.
Response from the owner - in the last week
Congratulations on your new Mercedes-Benz! I am happy to hear that James, Diego, Max, and the rest of our team were able to provide exceptional service, and even more than that, you were okay after the loss of your previous vehicle. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager
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Jasmine Stewart
2 months ago
Excellent service from start to finish! You're entire staff are all extremely friendly and accommodating. I appreciate how everyone work together as a team and is very much into providing exceptional customer service. The only reason I keep coming back is because of my Service Manager - Stephanie! She is on top of her game, always friendly, informative and quick to respond with updates.
Response from the owner - a year ago
Hi Jasmine, Thank you very much for taking a moment to share your valued feedback! I'm so pleased to hear that Stephanie and the rest of our team always take excellent care of you. If you have any questions or need additional assistance, please don't hesitate to contact us. - Heather Lewis, Client Care Manager
christopher harris
a week ago
Great experience. Atticus Firey was a great help! His top notch customer service and communication was very instrumental in getting me into the car we wanted. Glad to begin our relationship with him and Fletcher Jones Motorcars.
Response from the owner - in the last week
Congratulations on your new Mercedes-Benz! We are very appreciative of such wonderful feedback and thoughtful clients such as yourself. I am pleased to hear that Atticus and our team were able to assist in finding the car of your dreams. Please feel free to reach out if any questions should arise. -Heather Lewis, Client Care Manager
Jessica Fernandez
in the last week
Ihab Eldumiate helped us out! He made us feel very welcomed. Sameere took us on the test drive, he was the best! Thank you guys for everything!!!
Response from the owner - in the last week
Thank you for sharing your feedback with us. It is always so fantastic to hear that Ihab, Sameere, and our team were able to provide an exceptional experience and helpful assistance. Please let us know if we can be of any further assistance. -Heather Lewis, Client Care Manager
Provided beautiful long stem red roses for a recent photoshoot and our Valentine's Test Drive Event. Only the best will do for our guests and that's exactly what we received. We were thrilled with the quality of the flowers and the professionalism of this Florist. Highly recommend!
Public - a year ago
reviewed a year ago
1 review
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