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Fletcher Jones Motorcars
Car Dealer
Today 8:00 am – 9:00 pm
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Today's meeting was made so much sweeter by some treats from The Waffle Affair! Repair Bear's only input during the meeting was putting waffles in his mouth. What is your favorite snack from them?
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We are excited to announce that we are having another contest! We invite all of our fans and associates to share pictures illustrating why their Dad is Best! Submissions will be collected via posting to our Facebook wall until Wed., June 17. The next day, watch for an album of all of the entries and start voting. On Monday morning, June 22, we will determine the winner as the photo with the most "likes". The winner will receive a gift from Red O Newport Beach and full FJ Auto Detail. Good luck! For complete rules, please visit: http://tinyurl.com/kevdnls
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Congratulation to our guest on his new 2015 Mercedes-AMG® C63 S! :)
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We had a very special visitor yesterday - The brand new 2016 Mercedes-Benz GLE-Class Coupe! 
Full album is now live on our Facebook page https://goo.gl/aZgpte
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Congratulation to Ashley on her new Mercedes-Benz GLK350! Stunning choice  :) 
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Get to  know our team! Atticus Firey, Client Advocate Manager and Jerkeo Morente, Service & Warranty Representative. Read more on our blog: http://bit.ly/1KTaN4F
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We'd like to send out a big congratulations to the winner of our My Dad is Best! photo contest. We hope you (or your dad) enjoy the gift from Red O Newport Beach and full auto detail! Stay tuned for future contests.
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Are you a recent grad? If so, check out our Rising Star Program, which has special incentives for recent graduates. For more details, visit us at http://bit.ly/1RRbobz
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This is going to be a hard choice for you! With summer around the corner, which  Mercedes-Benz would you choose to take you to your favorite vacation getaways?! Cast your vote in the comments section or on our Facebook page https://goo.gl/tT33q9

A) 2015 Mercedes-Benz ML63 AMG® in designo® Diamond White with Black Leather Interior and AMG® Performance Package Enhancements 

B) 2015 Mercedes-Benz S65 AMG® Sedan in Black with Porcelain Black Exclusive Nappa Leather and designo® Black Piano Lacquer Trim
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Happy Tuesday :)!  To view current inventory follow this link: http://bit.ly/1pRjq84
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The votes are in, great choice! The 2013 Mercedes-Benz SLS AMG® in Obsidian Black with Two-Tone Mystic Red Interior is the winner! Stay tuned for more on this stunning beast!
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Tough choice for you this week! Which one is the better pick for cruising through a long weekend? 
A) 2015 Mercedes-Benz SL63AMG® in designo® Diamond White with Bengal Red/Black Interior
B) 2013 Mercedes-Benz SLS AMG® in Obsidian Black with Two-Tone Mystic Red Interior

Don't forget to vote in the comments below and in our Facebook page https://goo.gl/
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Contact Information
Map of the business location
3300 Jamboree Rd Newport Beach, CA 92660
3300 Jamboree RoadUSCaliforniaNewport Beach92660
(949) 718-3000fjmercedes.com
Car Dealer, Mercedes Benz Dealer
Car Dealer
Mercedes Benz Dealer
Used Car Dealer
Auto Glass Shop
Tire Shop
Today 8:00 am – 9:00 pm
Monday 8:00 am – 9:00 pmTuesday 8:00 am – 9:00 pmWednesday 8:00 am – 9:00 pmThursday 8:00 am – 9:00 pmFriday 8:00 am – 9:00 pmSaturday 8:00 am – 8:00 pmSunday 10:00 am – 8:00 pm

Fletcher Jones Motorcars is a Newport Beach Mercedes-Benz dealer serving Southern California. It is our mission to treat every customer that walks through our doors as if they were a guest at a five-star hotel. We offer a quality selection of new Mercedes-Benz models for sale and feature the largest on-site Mercedes-Benz Certified Collision Center in the U.S. Contact us at contact@fjmercedes.com
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Review Summary
4.5
462 reviews
5 star
387 reviews
4 star
17 reviews
3 star
3 reviews
2 star
12 reviews
1 star
42 reviews
"The service representative always works to provide the best advice and service."
"Katelyn Truong, Service Advisor, is always professional, yet personable."
"He worked a fantastic deal for me and I walked away a very satisfied customer!"
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jeff yin
2 weeks ago
John was exceptionally helpful in assisting us getting the vehicles we needed. With two toddlers, we were able to test out the vehicles with car seats installed and a double stroller stowed in a timely manner and complete the transaction before the attention span of the children worn out. John presented the invoice price and there was no need for negotiation. It was a quick and satisfying experience for the whole family.
Response from the owner - 2 weeks ago
Congratulations on your Mercedes-Benz! I am pleased to hear that John was able to provide you a quick and satisfying experience and was able to exceed your expectations. Thank you so much for taking the time to share with us. If we can be of any further assistance, please do no hesitate to reach out. Heather Lewis Client Care Manager
Albert Jones
2 weeks ago
What a great dealership. About 10 years ago I bought a Mercedes SL and had it shipped to my home in Bel Air MD. Somewhere along the way I lost my Fletcher Jones Tag Holder. I called the parts department and explained my situation to the Parts Advisor, Richard Papon. Without any hesitation, Mr Papon told me he would send out two new tag holders. I just got them and am delighted to once again promote this fine car organization. I was impressed from the first day I dealt with Fletcher Jones and continue to be impressed 10 years later. Thanks again. Great job.
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Response from the owner - 2 weeks ago
Wow, thank you so much for sharing with us and for your continued support of our brand. I am happy to hear that Richard was able to get new tag holders for you and that we could earn your recommendations. We look forward to serving you for many years to come. Heather Lewis Client Care Manager
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Jaclyn Poling
a month ago
The staff was so helpful and courteous! They took care of my car and even tracked down a lost toy. They truly went above and beyond. We have purchased a car here and even had my out of state mom fly in to purchase one because they have the best inventory. My husband and I agree that we will always buy our cars here because the service is so excellent!
Response from the owner - a month ago
Hi Jaclyn, Thank you for sharing your feedback. I'm so pleased to hear that you and your husband had a great overall experience working with our team here at Fletcher Jones Motorcars. If any questions arise, please don't hesitate to contact us. - Heather Lewis, Client Care Manager
Victor Nguyen
3 weeks ago
Decided to give FJ Motors a try as I've heard of the dealer before. The facility is what you would come to expect from any MB dealer, classy, clean, and modern. The selection is among the best in the business with every model and configuration you could possibly want. That was one part of it. The other part was the sales people. They really want to work with you to get you into the car you want, albeit the negotiation process will take some time, but the sales folks really want to work with you and that's what I liked. If you want great selection and aggressive deal making, FJ MB is it. They will get it down, I recommend giving them a try!
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Response from the owner - 4 months ago
Hi Victor, Thank you for your feedback! I'm happy to hear that you had a great overall visit at our facility! If any future questions arise, please don't hesitate to contact us. - Heather Lewis, Client Care Manager
Janines Nguyens
in the last week
I love everyone there, everyone from John, Christ and Eric were exceptionally nice and helpful except the Finance person who is so cold with no smile. I came back the next day, he walk pass me like a total stranger. This is my 5th cars we Fletcher Jones, each Finance person is very cheerful and was a lot of help and clearer with the paperwork. It was late, I was tired, he was so cold, just told me to sign, didn't dare go thru the numbers on the lease. I came home, there are a few numbers that was thrown in my lease which I don't have from the previous lease and I want to be exactly the same, and was agreed upon verbally. I feel cheated. I will have to go back to Fletcher Jones for more questions. I would love to give a 5 stars to Fletcher Jones but the experience with the Finance person ended with an OK rating..
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Response from the owner - in the last week
Hello Janines. Your compete satisfaction is our priority. Our Guest Experience Manager, Scott, has left you a message in the effort to hear your concerns. We look forward to hearing from you. Thank you, Heather Lewis Client Care Manager.
Sam Nicolaou
a week ago
It has been a long time since my last car purchase so I like would to say that my experience at FJM was truly a pleasant experience!! Purchasing a new car now has certainly changed from the old days. My wife and I would like to thank both Andreas and Cushman for showing the way to purchase the "13 rather than the '10 CLK 350. During the whole purchasing process, all your staff members were very polite and helpful. I would certainly recommend FJM to family and friends who might be in need of a new car. Sam & Gretchen Nicolaou
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Response from the owner - a month ago
Hi Sam, Thank you for sharing your experience with us. I’m pleased to hear that Andreas and Cushman has taken excellent care of you and your wife! If we can be of any additional assistance, please don't hesitate to contact us. - Heather Lewis, Client Care Manager
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Kay Hooshmand
a month ago
Just bought my Mercedes GLK on Friday from Fletcher Jones. Was in a lease from Audi of Beverly Hills which they took care of. Will miss my A7 TDI but happy with my diesel GLK. Very good process from start to finish. Good vibes, no hard sell, good communication. While I will take advantage of the free car washes, I won't do it on Saturday mornings as its packed but I'm sure some other time will work. The back of the car upholstery had some scratches on it but they said they would fix it in a few weeks, as well as some add-ons I requested.
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Response from the owner - a month ago
Hello Kay, Thank you for taking the time to share with us. I am pleased to hear that we were able to provide you with an exceptional experience. If any questions should arise, feel free to reach out. Heather Lewis Client Care Manager
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Trevor Pike
in the last week
Joey Gulo, Ari and Mike were 10 of 10! Unbelievable customer service and made me feel like a king. Great start to the relationship and many more years to come working with FJM!
Response from the owner - in the last week
Thank you for your feedback. I am happy to hear that Joey, Mike, and Ari delivered such exceptional service to you. We look forward to assisting you for years to come. If any questions should arise, please feel free to reach out. Heather Lewis Client Care Manager