Fitness Works Gilbert | Gyms in Gilbert, AZ - Fitness Works of Gilbert, AZ values their members. They are priority #1. The best gyms in south Gilbert, AZ.
I am currently a very dissatisfied customer. When I signed up for service in January we were told that we could put our account on hold because we are going out of the country this summer. When we went into the gym to place the hold and we were told by the front desk attendant that we would no longer be able to put the account on hold unless we had a medical emergency. I talked to the manager on the floor who gave me a phone number to call and said that these would be the people who could help me out. I called the number and left a voicemail. I never heard anything back after leaving that voicemail. I called again a few weeks ago and left another voicemail. Again I never heard anything back I called again about a week later and talked to Amber who said that she doesn't receive voicemails and she doesn't know where they go. I told her my situation again and she told me that I would be unable to put the account on hold due to new ownership. I said ok then, can you cancel my account? She said no. I asked if she had a manager. She said no. I asked who she reports to and she said that she talks to the owner directly and she gave me this email address.
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