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Fireside Chalet & Cabin Rentals
Cabin Rental Agency
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What is better then free moonshine and country music? 

Easton Corbin will be preforming at the Ole Smoky Moonshine Distillery in Pigeon Forge May 22.  View more details at:

http://olesmoky.com/news/free-concert-with-easton-corbin-on-may-22nd
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#pigeonforge #GrandRodRun has started! Come and Join the fun. Enjoy a #pigeonforgecabinrentals convenient to all the #attractions in #gatlinburg and #pigeonforge . Call Toll Free 1-877-774-4121
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Check out #sugarlands distillery while you are in #gatlinburg and #pigeonforge. Visit today Call 1-877-774-4121!!
http://www.firesidechalets.com
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Gatlinburg Beans and Cornbread Blast- Cornhole Tournament
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Do you need a #vacation? Visit Pigeon Forge!
http://www.firesidechalets.com 
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Have them in circles
22 people
VR Owner's Guide's profile photo
High Country 365's profile photo
Jane Boozer's profile photo
Southern Charm Cleaning / Maintenance's profile photo
Tonia Gaffey's profile photo
Kim Acrey's profile photo
Timberhaven Log Homes's profile photo
Bearskin Lodge On the River's profile photo
Autumn & David Hackney - Prime Mountain Properties's profile photo
 
Excited about cotton candy skies and sweet tea on a hot afternoon? #firstdayofspring   #spring   #firesidechalets   #tennessee  
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Not impressed. We stayed at katies lodge in the shagbark community. Fireside chalet doesn't know the rules in shagbark community. The agent said we can play volleyball next to the pavilion. When we get here we are informed there's no playing on the grass. Water in the hot tub looked and smelled nasty!!! We also saw a mouse in one of the rooms.
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Beautiful day in the Pigeon Forge Tennessee!
http://www.firesidechalets.com
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Need a Vacation? Call toll free 1-877-774-4121! #pigeonforgecabin Sportman's Lodge #firesidechalets
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Contact Information
Map of the business location
2612 High Valley Dr Pigeon Forge, TN 37863
2612 High Valley DriveUSTennesseePigeon Forge37863
(865) 774-4121firesidechalets.com
Cabin Rental Agency, Indoor Lodging
Cabin Rental Agency
Indoor Lodging
Vacation Home Rental Agency
Pigeon Forge-Gatlinburg-Great Smoky Mountain Tennessee Vacation Cabin Rentals. 1 to 7 Bedroom cabins and chalets conveniently located to area attractions near Dollywood, Dolly's Splash Country, Dixie Stampede, Ripley's Aquarium, Fine Dinning, and Outlet Shopping. Some cabin amenities include fully equipped kitchen, whirl pools, hot tubs, indoor swimming pool access, outdoor swimming pool access, mountain views, river views, movie theaters, and miniature golf to name a few. We do offer some pet friendly cabins and chalets. Please visit http://www.firesidechalets.com or call toll free 1-877-774-4121 and a reservationist will be happy to assist you.

If you are interested in having a property management company to produce rental in your cabin, cottage, or chalet please fill this form out at http://www.firesidechalets.com/cabinswanted.html and we will contact you as soon as possible or call 865-774-4121.
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Review Summary
3.1
22 reviews
5 star
8 reviews
4 star
2 reviews
3 star
2 reviews
2 star
4 reviews
1 star
6 reviews
"Our anniversary romantic getaway was absolutely not as expected, nor advertised."
"Bad experience last two times with this company."
"The wrap around porch had a 180 degree view of the ridge and pigeon forge."
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People
Have them in circles
22 people
VR Owner's Guide's profile photo
High Country 365's profile photo
Jane Boozer's profile photo
Southern Charm Cleaning / Maintenance's profile photo
Tonia Gaffey's profile photo
Kim Acrey's profile photo
Timberhaven Log Homes's profile photo
Bearskin Lodge On the River's profile photo
Autumn & David Hackney - Prime Mountain Properties's profile photo
All reviews
mike campbell
2 weeks ago
We rented Whispering Winds for our second vacation with Fireside Chalets. We started out with a floor that was soaked with water in the basement where four of us were going to be staying, they sent maintenance and after he arrived two hours later, he said we could go to dinner and when we returned all he seemed to have done was leave a card with a description of what we called them about. We were supposed to have a call back and that never happened. Some other items that we noticed were that the bathroom door was so far off it wouldn't even come close to closing. Also, the ceiling in the basement was falling in, there were multiple permanent marker writings on the walls from other tenants, the bathroom downstairs was missing the toilet paper holder from the wall, and the place was filthy. The pictures we were sent and what is on the website do NOT match what we walked in to. We will never rent from this place again, last year we rented another cabin from this company and we went above and beyond to clean before we left and leave positive remarks of how great this company was. After the experience this year and the lack of customer service we received when we would call and the lack of concern when we turned the keys in, we will not return. We can spend our money at another cabin rental company who treats customers well.
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Tristan Wheeler
in the last week
We were told there was pool access and when we called about it we were told we were lying about it. The couch had all kinds of tears in it. The shades over the windows were broken. None of the TV remotes worked on the TVs. Half the drawers in the kitchen were broken. Definitely not the place to stay for 1,000$. Only thing nice about it is the hot tub.
Response from the owner - in the last week
Dear Mr. Wheeler: Thank you for your input concerning your stay. I would love to discuss these issues with you. Please give my office a call and ask for myself. I look forward to speaking with you! Thank you Annia/Guest Relations 1-877-774-4121
stephanie mcaninch
a year ago
I have never written a review but felt this deserved one. I would like to start by saying that the customer service was over the top. Due to a miscommunication with staff my fiancé and I were unable to have our wedding where we had originally planned. Fireside went above and beyond to provide us with a suitable location at Granny's Creekside Cabin at no cost to us. The wedding was beautiful and they did everything they could to make sure our day was one to always remember. Thank You Fireside!!!!!
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Response from the owner - a year ago
Thank you Stephanie for staying with Fireside Chalets. We appreciate you. We hope to see your photos soon. Please share them here or on Facebook. We are so glad you enjoyed Granny's Creekside Cabin. Hope to hear from you soon!
Angelia Bass
a year ago
We were up there for our birthday weekend this March and had a good time. The cabin was clean and tidy and had everything promised. We stayed at the cabin Reflections that was near the lake and the view was beautiful as was our holiday. We will definitely stay with them again!!
Response from the owner - a year ago
Thank you so much for your feedback. We appreciate you and can't wait to help you with you vacation plans again.
Tessa Grefkens
a month ago
Awful experience. We rented a cabin for almost $400,- for two nights. We arrived at 1am the first night so went straight to bed. The next day we found at that the water had a severe sewage smell to it. We could not use the shower, or even wash our hands. The view was gorgeous; but there was a bee infestation in the wood which made it impossible to sit on the porch. When we wanted to use the hot-tub; a main reason we booked this cabin, it did not work. The tub was completely defect and of no use. We called these complaints in but nobody came up to repair it. Since we only booked for two nights, we had to leave early that next morning. Our anniversary romantic getaway was absolutely not as expected, nor advertised. We filed a complaint at the front desk and were promised a call back at Tuesday. The call back never came so we called them on Thursdays. After explaining everything about the stay all over again we were offered a $65,- refund on a $400 two night stay were the water did not work properly, the hot-tub was defect and there was an bee infestation. We both work in customer relations and hospitality, and realize these things can happen maybe beyond your control, but what IS in your control is how you fix the mistakes and value customers. After trying to be heard and handle it internally, by which we had to call in several days and kept being promised "we will call you back" (which never happened) it is a shame that what is left is a mere review.
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Lawrence Fowler's profile photo
Lawrence Fowler
8 months ago
PLEASE do not stay here! The most awful experience we've ever had. Bugs everywhere, moldy coffee in the coffee pot from the last family, pee stains on carpet, grimy & dirty everywhere. It was a huge disappointment ad ruined the celebration of our grandparents 50th anniversary.
Arlene Boyter's profile photo
Arlene Boyter
a year ago
My cousin's and I rented Mountain Elegance the weekend of November 14-17. Outside the cabin looked great, you walk in and it looked good until. Went to make coffee and the coffee maker was dirty (had to clean before making the coffee). The bedroom on the main floor had something that looked like coke on the wall and the knobs on the dresser was broken. Upstairs bedroom, the knobs were broken on dresser and the jets in the tub had mold all in them. Had to clean the jetted tub before use. Then downstairs the toilet had black ring in it and the bathtub had a very slow drain. I reported all to office and they only said we will note this in the file. Then went to use the hot tub, only to find it dirty and cold. Reported to the office and as far as I know, no one ever came to look at the Hot Tub. Upon checking out, I again went over all of these things and all they could say was I'm sorry. We will not use Fireside Chalet again......
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S. Trevi
a year ago
Just returned from our second stay with fireside chalets and everything went great again. The reservation, and check in/out went smoothly and the cabin we rented for the week was fantastic. We will stay with Fireside again.