When Lithium Technologies -- providers of social customer service platforms to the likes of Skype, Sony, and Telus -- acquired Klout in 2014, it laid out plans to incorporate the influence measurement platform's algorithms in what it called "new Lithium."
Success in manufacturing comes through effective execution. That’s what TQM, Six Sigma, and most other process-improvement platforms are all about. Question: Can we look at sales execution the same way? I believe we can.