Some recent thoughts over the snafu that occurred on the Gnome Bugzilla site today.  You know, when a projects developers are outright rude or hostile towards users who file bugs it generally does not bode well for the project.

To write off users who have legitimate complaints as trolls, whiners, or otherwise troublemakers is counter productive and removing what for some was a major feature (transparency in the terminal) there ought to be a reasonable explanation.
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