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EvayaDesk
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SaaS Tools for Developers
SaaS Tools for Developers

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EvayaDesk's posts

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Ticketing Software in Mobile, 2 reasons why it is very important
When Customers are using your mobile app for purchasing, Should they have to log into another system to log an issue?. If we are expecting customer to do that, then, we are lagging behind in customer service.  Customer should get an option in the same app t...

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Integration in a step away

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Dissatisfied Customer and how to steer
Never React to customer Do not disagree with the customer or react to their feedback or behavior. Empathize and confirm with the customer. Do not give your personal opinion. Understand their problem from their point of view. Ask yourself once what would you...

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Plenty of reasons to choose evaya desk
Customer Likes it because it is Easy to use. User friendly UI. Unambiguous features. Receive immediate responses. Agent Likes it because All of them can get logins. All get to track the issues. Respond to customers from any where. Access the information fro...

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Why having unlimited agents in your ticketing system will help your startup
As a startup, you may have relatively less number of employees than an already established business house. Every existing member will be playing multiple roles in your startup. It is very important to have the knowledge of the full business life cycle inclu...

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Why having a customer support ticketing system is important
Irrespective of the size of the business you have whether large, medium or small. Irrespective of the type of business you hold like manufacturing, supply chain, distribution, delivery, logistics, real estate, hospitality, apps, b2c portals, b2b, consumer g...
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