If you're going to allow the corporate finger to rest heavily on the "Release the Lawyers" button, you need to be braced for the backlash. As backlashes go, this particular incident is light on one-star reviews and widespread...
The hotel is very well located with great views. Sadly it is a bit marred by the scaffolding, but still a great view.
While the room is pretty small, it is well furnished, clean, and has everything that is needed. The staff is helpful and friendly.
The pricing is steep, but given to location and the short notice it is appropriate.
The food is inexpensive, the service is quick, the people are (usually) friendly, and they're open late. Their prices are the lowest in the area from what I've seen and their food in no way suffers for it.
You can't really ask for more from a gyro place.