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Erin Dente
Works at iHealth Labs
Lives in San Francisco
95 followers|204,142 views
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Erin Dente

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I suppose this is the letter that started it all. If so many people hadn't asked me to read this letter to them, I would never have decided to put a few letters on line and Dear Customer Relations would never have been born...
Of all my letters, this is the one I enjoyed writing the most. It is very long, but I am told that it is …
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Hi everyone. I you have any funny stories relating to bad customer service, please share them with Dear Customer Relations. I collect funny complaint letters and would love to read yours. The best get posted on the website and the very best will be included in the forthcoming book: www.unbound.co.uk/books/dear-customer-relations
Thank you.
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Yesterday, a somewhat sheepish TechCrunch employee forwarded the above screenshots to our team, showing what looks like an advertisement for Uber on dating..
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Dr. Susan Chew, DVM - an amazing woman whose care and grace helped transform Ellington's death into a celebration of his life.
Dr. Susan Chew founded her house call hospice or euthanasia practice - Compassionate Care Cat Hospice - to provide end-of-life care for cat in a familiar, comfortable and loving environment. Dr. Chew...
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Explore art collections from around the world
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Erin Dente

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Dear Customer Relations was Book of the Day at Unbound today. Lots of tweeting about the book. Lots of visitors on the website:
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Thanks Erin for all the support.  Much appreciated!
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Physically 'laugh-out-loud' - not LOL. - funny.
The World's Largest Collection of Funny Complaint Letters
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I loved Virgin America - the best planes, fantastic service and edible food.  Sadly, quality performance seems less of a priority now that VA is profitable.

It is worth noting again that I didn’t fly BA because I couldn’t.  VA destinations remain limited including complete lack of service to hubs like Houston (4th largest US city) and Atlanta.  

Two things in particular sparked my real aggravation, the lack of notification and VA’s insistence that they were not ‘allowed’ to reinstate my points.  Not allowed by whom?   

http://bit.ly/1jp78wE
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These notebooks are fantastic!  They added a link feature which is superior to all other scanning/linking (Evernote/Moleskeine).  BUT they don't have this for android yet!  Help make it happen bring the swedes over the droid side! -e
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Printed Optics is a new approach to creating custom optical elements for interactive devices using 3D printing. Printed Optics enable sensing, display, and illumination elements to be directly embedde...
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Have her in circles
95 people
Krissy Madrid's profile photo
Greg Hawkins's profile photo
Solage Calistoga's profile photo
Eve Sieber's profile photo
Tom Nielsen's profile photo
DNA 11's profile photo
Kris Pengelly's profile photo
Joaquin Cunanan's profile photo
Mission Local's profile photo
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  • iHealth Labs
    Director of Enterprise Accoutns, present
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