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Erica Strother Marois
265 followers -
Social media planner, traveler, volunteer.
Social media planner, traveler, volunteer.

265 followers
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Cast your vote to crown the princess of customer service! I'm totally #TeamBelle :) Find out why: http://ubm.io/1TmqysR
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Happy to be included in such great company :) #ICMI50
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New infographic on icmi.com! Which of these sins are you guilty of?
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Are you doing what it takes to satisfy your customers? Join me this Thursday for a free webinar.  We'll share 5 tips for satisfying customers every time & everywhere. Reserve your spot now!
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Stop disappointing your customers and start delighting them.  Learn how!
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Author Steve Curtin shares advice for delighting your customers
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It was a pleasure interviewing +Shep Hyken! Check out this article for some amazing insight on the keys to customer service success. 
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