Run Workshops and gather requirements, then cleanse the
requirements and add manual and automated steps with process descriptions for
each of these requirements. Interface with Subject Matter Experts and produce
the “As is” and “To be” system diagrams and ITIL or UML diagrams with swim
flows as required.
Write Business and Technical documentation from Proposals, Tenders,
Bids, RFIs to User Guides, Technical Reference Manuals and Specifications. Also
on-line and hard-copy training courses, and Web and Blog content with daily,
weekly or monthly updates. Compare Processes and Procedures with Outsource
Contract and Service Level Agreements for alignment.
Main clients: Sapient, Transport for London, IBM, AstraZeneca, Capita, AOL and
Barclaycard and look for clients that provide 3 months or on-going projects with problems that need to be solved.
Business Process Analysis of systems and applications and documenting processes and procedures and SLAs
or OLAs against the related Contract. Training courses face-to-face, remote or
hands-on in both online and hardcopy formats for Small, Medium and Large Clients.
Business Support through Mentoring to Statups and Owner/Managers of Small Businesses either face-to-face or remote
by email as required to meet their needs.
The Reason why
So if your organisation has requirements, process, documentation,
organisational or finding leads as problems then please consider our services.
Having delivered results well to the Clients above, surely we can do the same
for your organisation.
In May 1987 learned leadership and management from the forces and elected
to “Fellow of the Institute of Directors”.
1994-1996 Council member of the APM
and restarted the groups in Aberdeen, Glasgow and Edinburgh.
After spending 10+
years helping Clients around the World to implement management systems and
obtain certification to the relevant BS/ISO Standard, then elected to “Fellow of the
Institution of Diagnostic Engineers in March 1999”.
How can you help your organisation
With the experience and solutions on offer we can help you solve your
problems and improve the performance of your organisation or re-invent its self
like industry leaders (e.g. IBM).
The next step
If you have any questions or need to chat then please feel free to phone
or email :