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Engagor

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"With the acquisition of Engagor, +Clarabridge now offers more extensive customer experience management capabilities."
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Engagor

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Benchmark your own numbers against those of your competitors, and track the right social media KPIs to create your optimal social media engagement strategy.
When you engage on social media, you will probably also want to gain insights into your industry and competitors to compare your social media efforts and g
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Still have some questions about how the acquisition of Engagor by +Clarabridge will affect you? Don’t hesitate to reach out to your dedicated customer success manager or our support team.
The social media platform will give Clarabridge “operational” capabilities, according to CEO Sid Banerjee
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Negative reviews in general don’t necessarily have to be a bad thing. Here's how to learn from them and turn them in your advantage!
Why should you pay attention to negative reviews? How can they be instrumental in helping to grow your business? Nowadays, its so easy for one wrong move t
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Which elements in social media security are crucial in making your employees feel more empowered and safeguarding your social media efforts?
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How can you make sure you have set all the right priorities to help maximize the time you spend on social media and save yourself a lot of future headache?
Your social media efforts aren't as effective as you'd hoped they would be? Not sure how to move forward from here? Don't worry, there's still plenty of ro
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Engagor

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Here’s what you need to do to come out on the other side of a crisis with your company’s reputation intact.
Have you ever had to deal with a social media crisis? Do you have a crisis plan? In the age of social media, even the slightest predicament can quickly gai
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When developing your tone of voice, there’s no need to reinvent the wheel. Stay true to what you already have, and work outward from there.
If you want to stand out on social media, you need to make sure you can find a way to communicate with your customers that resonates. How do you achieve th
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It is our great pleasure to announce that Engagor is joining the Clarabridge team to combine our passion for excellence in customer experience solutions!
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Although social media might seem like a tough nut to crack, there are a lot of steps you can take towards improving your social customer service efforts.
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Here’s a list of some crucial limitations your brand might experience and the concrete solutions to overcome them.
Yes, social media can be hard to handle at times. What works for other brands doesn't necessarily always work for yours. However, there are certain ways to
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We spoke with Samsonite to learn more about the brand before and after the implementation of a social media strategy and what ultimately led to their success.
How can a retail brand simplify their social media strategy and map out their entire social media presence? In this new case study, we're thrilled to share
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Have them in circles
559 people
Thiebout Dewitte's profile photo
Zain Sukses's profile photo
Bjorn Troch's profile photo
Rob Oostdam's profile photo
Vertical Garden Indonesia's profile photo
Brita Barcelona's profile photo
Kun Zreative's profile photo
Jon de Carbonel's profile photo
Bruno Peeters's profile photo
Contact Information
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Phone
+32 9 277 92 64, +1 (646) 513-2741
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Story
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Customer Engagement for Social Media Teams
Introduction
Engagor is an all-in-one social media management tool with three main areas of expertise:
- monitoring
- analytics
- engagement

You can use Engagor to follow up on everything said about your brand/competitors/industry online. Engagor tracks a broad variety of sources: social media, news sites, forums, blogs, review sites, etc. Based on this monitoring you can access meaningful analytics and engage with your customers on all your social profiles.