Response from the owner - 2 years ago
Dear Alex, Firstly, and from the Customer Service of Emperador Hotel in Madrid, we would like to thank you your collaboration giving us your opinion. We always do appreciate to receive feedback from our clients as it helps us to continuously improve our service and quality standards. We are glad to know you have enjoyed a nice stay with us, due to the location, the room and the rooftop of the hotel, among other services. We hope to see you soon in Emperador Hotel of Madrid.