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Ellen Naylor
Works at Business Intelligence Source & Cooperative Intelligence Source
Attended Darden Graduate School of Business
Lives in Colorado
656 followers|102,700 views
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Ellen Naylor

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Sales may initially exhibit fear and resistance to Win/Loss analysis since individual sales people’s performance will be critiqued by customers in ways it hasn’t been, outside of sales management. Read on to learn the strategic and tactical benefits Sales…
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Ellen Naylor

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Here is a clever infographic on how to tell if someone is lying. 
An understanding behind the psychology of someone lying and what common characteristics exist.
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If you want to outsource Win/Loss analysis, here are 10 things to consider as you decide on a consulting firm: 1. Industry Experience 2. Connection to Sales 3. Professionalism 4. Project Management 5. Team Player 6. Written/Oral Skills 7. Project Delivery…
If you want to outsource Win/Loss analysis, here are 10 things to consider as you decide on a consulting firm: 1. Industry Experience 2. Connection to Sales 3. Professionalism 4. Project Mana...
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Rodgers Naylor's art opening, featuring A Western Life, opens today, March 7 at Evergreen Fine Art Gallery in Evergreen, CO. We took a sneak peak last night and it's so beautifully hung. The photo below is the gallery, but the link will take you to a few of Rodgers' oil paintings. The show hangs until March 28, 2015. 
Rodgers Naylor - A Western Life March 7 - 28, 2015
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Love this as it is so true when you think about it.
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Ellen Naylor

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Yesterday, Memorial Day here in the US, I just couldn't put down the Notre Dame magazine memorializing Father Ted Hesburgh. I was so touched and inspired that I blogged about it. I don't usual blog about personal stuff. But that's how Father Ted effected me as a Notre Dame alumna.
Like many Notre Dame students and alumni, I recently received the Notre Dame Magazine, which commemorated Father Ted Hesburgh’s life. Father Ted died late on the night of Feb 26, 2015. I just could...
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This is a concise write up of how to write up your Twitter profile in such a short space. 
Your Twitter profile is your business card. Here's how to make the most out of your profile.
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Investigate these 10 areas to find the right consultant if you outsource Win/Loss analysis.
Win/Loss analysis is custom research. It's a great source of customer intelligence, product development and competitive intelligence...not just your sales process and performance. 60% of the decision making for a sale is made before buyers contact your sales reps, on average. Win/loss can help you with brand ID and to learn how the buyers are finding you, considering you for the short list or not. While you can monitor your website's activity, yo...
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Win/Loss analysis is more important than ever since sales people are brought into buyer’s decision-making quite late in the process. Previously most of the Win/Loss interview focused on sales performance and behavior, which is still part of Win/Loss.…
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I would replace the butter with olive oil. Great recipe for winter. 
 
This Super Easy Beef and Cabbage Soup is seriously one of the best things ever. Make it once, and you'll be hooked - I'm sure of it. 

Here's how:
http://comfortablefood.com/super-easy-beef-cabbage-soup/

#beef   #soup   #dinner   #recipe   #food   #foodblog   #delicious  
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Excellent article on listening, which will give you a competitive advantage regardless of your profession. Effective listeners put themselves in a thinking mindset. This gives you a chance to really try to understand what is going on around you. Taking the thinking perspective is the conversational equivalent of the carpenter’s saying "Measure twice, cut once."

The ability to extract what people mean from a conversation is one of the most important attributes of any leader. It requires curbing your natural tendency to jump right to a solution to people’s problems.
It sounds easy, but it's surprisingly hard for most of us: To become a better listener, stop focusing on what you'll say next.
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People
In her circles
373 people
Have her in circles
656 people
Roger Barron's profile photo
Jabeen Tahir's profile photo
Rajesh Kumar Singh's profile photo
Nilesh Khandelwal's profile photo
John Miller's profile photo
Andy Salmon's profile photo
qiu huang (hegru)'s profile photo
Karen McMahon's profile photo
Tim Weaver's profile photo
Education
  • Darden Graduate School of Business
    MBA General
  • University of Notre Dame
    BA Government-International Studies, French
Basic Information
Gender
Female
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  • WordPress
Story
Tagline
I help companies close more deals and retain customers through win/loss interviews & analysis. In my qwest for a healthier America I develop & execute corporate wellness programs.
Introduction

In my 30+ years working in and for corporations, I have learned that the business area where I help the most is customer intelligence, which results in improved customer retention and win rates. That's why a cornerstone of my practice is conducting win loss interviews to get at why and how to improve sales results consistently. It's amazing how much customers and non-customers will share with me after the stress of decision-making is past. I am writing Win, Lose or Draw: How to Grow Your Business through Win/Loss Analysis due out in the Fall of 2015, maybe sooner. 

Similarly in my 30+ years working with corporations I have noticed how unhealthy many employees have become due to the stress of doing more with less that prevails. Through Naylor Wellness, I focus on helping stressed out business people regain balance, excitement and vitality in their lives through the corporate wellness programs I develop as well as customized individual health counseling! Find out more http://coachstressbuster.com, http://www.scoop.it/t/holistic-nutrition and http://www.scoop.it/t/corporate-wellness-by-ellennaylor

I am disturbed by our over reliance on digital in all its forms at the expense of not asking or listening to other people in conversation. What is more real time than a conversation? How much more in-depth can you get in a conversation? There is nothing that compares to the insight that you get from talking to people.I am also passionate about sharing the conversational skills I have developed, and continue to develop, through my webinars and training sessions, most notably elicitation techniques training. http://www.slideshare.net/EllenNaylor/improve-collection-interviewing-elicitation-2013

Cooperative intelligence puts people in the center. Its foundation is giving attitudes and practices which encourage openness, sharing and trust.  Find out more at: http://thebisource.com/competitive-intelligence/#Cooperative_Intelligence and http://cooperativeintelligenceblog.com

Work
Occupation
Actionable market research and sales insight
Employment
  • Business Intelligence Source & Cooperative Intelligence Source
    Actionable market research, 1993 - present
  • Verizon
    Sales & Marketing Manager, 1981 - 1990
  • Northwest Airlines
    Forecasting & Competitive Analysis, 1991 - 1992
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Colorado
Previously
Yokohama, Japan - Minnesota - Maryland - Virginia - France - Indiana