- Business Intelligence Source & Cooperative Intelligence SourceActionable market research, 1993 - present
- VerizonSales & Marketing Manager, 1981 - 1990
- Northwest AirlinesForecasting & Competitive Analysis, 1991 - 1992
In my 30+ years working in and for corporations, I have learned that the business area I can help most is supporting Sales: improving customer retention and closing more deals faster. That's why a cornerstone of my practice is conducting win loss interviews to get at why and how to improve sales results consistently. It's amazing how much customers and prospects will share with an experienced, neutral interviewer, who is open to listening.
Similarly in my 30+ years working with corporations I have noticed how unhealthy many employees have become due to the stress of doing more with less that prevails. Through Naylor Wellness, I focus on helping stressed out business people regain balance, excitement and vitality in their lives through the corporate wellness programs I develop as well as customized individual health counseling! Find out more http://coachstressbuster.com, http://www.scoop.it/t/holistic-nutrition and http://www.scoop.it/t/corporate-wellness-by-ellennaylor
I am disturbed by our overreliance on digital in all its forms at the expense of not asking or listening to other people in conversation. What is more real time than a conversation? How much more in-depth can you get in a conversation? There is nothing that compares to the insight that you get from talking to people and those "aha" moments happen more often when you bounce your ideas with another person or your team. I am also passionate about sharing the conversational skills I have developed, and continue to develop, through my webinars and training sessions. http://www.slideshare.net/EllenNaylor/improve-collection-interviewing-elicitation-2013
Cooperative intelligence puts people in the center. Its foundation is giving attitudes and practices which encourage openness, sharing and trust. Find out more at: http://thebisource.com/competitive-intelligence/#Cooperative_Intelligence and http://cooperativeintelligenceblog.com.
- Darden Graduate School of BusinessMBA General
- University of Notre DameBA Government-International Studies, French