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Eli Stern
Works at NCR Corporation
Attended University of Manchester
Lives in Kfar Saba
126 followers|165,333 views
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Eli Stern

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ניסיון טוב ברכיבה הוא לא רק שעות אוכף, אלא בניה נכונה של כישורי רכיבה. כדי לצבור ניסיון טוב הדבר הראשון שאתם צריכים להיות מודעים אליו הוא ההיבט של "ניסיון רע" ולוודא שאתם לא נופלים למלכודת הזו.
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Eli Stern

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בשדה התעופה בפרנקפורט תוכלו להתחתן ■ בשדה בסינגפור יש בריכת שחייה ופארק עם גן פרפרים ■ בשדה בהונג-קונג תוכלו לשחק גולף ולצפות בסרט בקולנוע IMAX ■ בשדה בבנגקוק תיהנו מתנומה ומקלחת ■ ומה בנתב"ג?
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Eli Stern

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10 מיליון דולר מתוך הסכום הושקעו על ידי רומן אברמוביץ ■ את הסבב הובילה קרן סינגולריטים של משה חוגג
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People
Have him in circles
126 people
Eran Aviv's profile photo
‫פנינה זיו (ארגון בוגרי הטכניון)‬‎'s profile photo
Tsipi Joseph's profile photo
eli amar's profile photo
kfir bloch's profile photo
Jason Tay's profile photo
Arkadi Cherniak's profile photo
vishwajeet singh's profile photo
Dov Yancu's profile photo
Work
Occupation
Executive | Business Operations & Services
Skills
Telecommunications, International Operations Management, Problems Solving, SW/HW Projects Delivery, Cross Functional Team Leadership, , Professional & Customer Services
Employment
  • NCR Corporation
    Director ► Head of Regional Delivery ● Professional Services Group Lead, 2014 - present
    ✔ Director of Delivery & Professional Services for EMEA (Annual projects budget of $60M). ✔ Manager of program delivery teams comprising up to 80 Group Managers, Delivery & Project Managers, Business Analysts, Developers & QA Engineers globally. ✔ Responsible for customer facing operations (C-Level). Time, Budget and Quality commitments. ✔ Responsible for team’s guidance, performance, budgeting, priorities and target setting. ✔ Core technologies: Retail, Agile, Mobile, POS, Scrum, SaaS, Cloud, Big Data.
  • Comverse Technology
    Area VP ● Sr. Director ► Business Operations ● Professional & Customer Services Group Lead, 2008 - 2014
    ✔ AVP, Director of Operations. Group comprises of Project Managers, Professional and Customer Services engineers (Up to 100 people). ✔ Projects delivery - on time, on budget, in accordance with specifications and commitment with highest customer satisfaction (Team's P&L annual budget averaged at $75M year over year). ✔ Customer Service. Group supported 24/7/365 over 100 customers / 250 Telco grade systems. ✔ Recruited & trained employees through KPI & targets setting, priorities & Performance reviews. ✔ Core technologies: Mobile, IP, VAS, Video, Voice & Data, OSS, Mobile Internet, Networking, BSS, SaaS, Cloud, Agile, Waterfall.
  • Comverse Technology
    Director ► Business Operations ● Project Management Lead, 2005 - 2008
    ✔ Director of operations. Manager of 20 project managers and delivery & support engineers. ✔ Responsible for team’s professional guidance, performance, setting KPI and P&L targets. ✔ Responsible for team’s budget control & operational aspects of HW/SW integrated communications projects (Annual P&L budget averaged at $25M). ✔ Core technologies: Telephony, IP, Messaging, SDP, Call Completion, Video, Voice & Data, OSS, MIH, Value Added Services, Billing, Signaling, SS7, MMS, SMS
  • Comverse Technology
    Project Manager ► Business Operations ● Projects Delivery, 2003 - 2005
    ✔ Managed communication projects for Tier1 operators (Projects annual P&L budget of $10M). ✔ Core technologies: Legacy systems, Telephony, VoIP, Signaling, SDP, USSD, Video, Voice & Data, OSS, MIG, MDG, MIM, Billing, Signaling, TCP/IP, Windows, Linux, UNIX
  • OryanTel
    CMO ● Director ► Head of Marketing ● Products Management Lead, 2001 - 2003
    ✔ Direct manger of 10 engineers. 6 New Mobile and Web products (HW/SW) introductions. ✔ Negotiated mobile operators' worldwide marketing & sales business partnerships. ✔ Core technologies: Mobile networks, Location based services, GSM, GPRS, CDMA, XML, HTML, Online & Mobile gaming, Web, B2C, Online & Mobile Commerce, Windows, Linux
  • Dassault Systemes
    Product Manager ► New Products introduction ● Product Life Cycle Management, 1999 - 2001
    ✔ Matrix team manager. Managed 5 software based products for the international market. ✔ Concept through release & sales to “grave”, complete Product life cycle management. ✔ Core technologies: Data Collaboration, PLM, Data management, Web, Windows, XML, Linux
  • Walla!
    Product Manager ► Web products definition ● Products design, 1998 - 1999
    ✔ Matrix team manager. Managed 5 software based products for the international market. ✔ Concept through release & sales to “grave”, complete Product life cycle management. ✔ Core technologies: Data Collaboration, PLM, Data management, Web, Windows, XML, Linux
  • AT&T Corporation
    Project Manager ► Account Management ● Projects delivery, 1995 - 1998
    ✔ Sales, marketing, delivery and service of strategic customer base accounts. ✔ Core technologies: Private networks, Security, EDI, B2B, Internet, data
  • Aginix Communications
    Consultant ● Project Sales ► Solution Selling ● Technical consulting, 1993 - 1995
    ✔ Consulting, sales and projects management of communication projects. ✔ Core technologies: Telephony, communications networks, LAN, WAN, IVR, PBX, CTI, ACD
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Kfar Saba
Previously
Ramat Gan - Haifa - Kiev
Story
Tagline
Professional Services ● Customer Success ● Business Operations
Introduction

My goal is company's success. My mission is to enhance company's operational and financial results, by inspiring, committing and delivering - on time, on budget and with highest quality, innovative products - By forging tailored processes and building top notch professional delivery and support teams with great people that strive to do the same.

In the last 18+ years I held several managerial positions in areas ranging from sales through marketing, product and project management to solution selling, professional services, customer success, operations and groups management. 


I've worked for start-ups and NASDAQ traded hi-tech corporations. IT, telecom, Internet, retail and FDA compliant medical devices organizations, covering multiple geographies - US, Asia, Europe, Russia and FSU and Israel.

I served both as an executive and as a consultant to executives. Thus, I was given the opportunity to learn not only from my own mistakes, but from others' as well.

I am at my best in driving operations and customer services teams. Structuring the teams and setting the right processes and tools, resolving the deficiencies that impede the ability of a business to grow and prosper. 

✔ I have managed delivery teams of 10-120 globally through successful projects delivery on time & budget (P&L annual budget at $75M, up to $200M).

✔ I have managed customer support teams through supporting over 100 customers / 250 systems globally (Systems availability >99.9%).

✔ I have a 15+ year track-record of exceeding my employer’s & customer's performance standards.

----------------------------------------

☛ My contact info:

✉ Stern.Eli@Gmail.com

☎ +972-54-542-2101

☛ Learn more about me - goto » http://sterneli.wix.com/home

Bragging rights
Road Warrior, Techie, Gadgets savvy, Cycler, Consultant, mentor
Education
  • University of Manchester
    Business, 1998 - 2000
  • University of Manchester
    Business & Information Technology Engineering, 1995 - 1998
  • Technion - Israel Institute of Technology
    Electronics & Computer Engineering, 1988 - 1990
Basic Information
Gender
Male
Relationship
Married
Other names
Cyberslider, Cyberviber, אלי שטרן‎, Cyberwizzer